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GRAND EMPIRE PALACE HOTEL

Photo gallery for GRAND EMPIRE PALACE HOTEL

Front of property
Exterior
Deluxe Twin Room | Desk, laptop workspace, free WiFi, bed sheets
Restaurant
Superior Room | Bathroom

Overview of GRAND EMPIRE PALACE HOTEL

GRAND EMPIRE PALACE HOTEL

Surabaya hotel with restaurant and conference centre
6.0 out of 10 Good
6.0/10 Good

2 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • 24/7 front desk
Map
57-75 Jl. Blauran, Surabaya, Jawa Timur, 60275
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Coffee shop/cafe
  • Conference centre
  • 25 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Concierge services
  • Luggage storage

Room options

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 1 min drive
  • Pakuwon Mall - 12 min drive

Getting around

  • Surabaya (SUB-Juanda) - 41 min drive
  • Tandes Station - 12 min drive
  • Surabaya Gubeng Station - 13 min drive
  • Surabaya Pasar Turi Station - 16 min walk
  • Surabaya Kota Station - 26 min walk

Restaurants

  • Ayam Goreng President - 4 min walk
  • Nasi Pecel-Rawon Bu Hanna - 5 min walk
  • Bebek Sinjay Tidar - 4 min walk
  • Ayam Goreng Jakarta Asli cabang Tidar - 3 min walk
  • Seafood 48 - 3 min walk

About this property

GRAND EMPIRE PALACE HOTEL

Enjoy your visit to Surabaya with a stay at GRAND EMPIRE PALACE HOTEL. Guests will have free perks such as WiFi and self-parking.

Languages

Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Safety measures

Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 186 rooms

Arriving/Leaving

  • Check-in time from noon until 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 5 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception

Working away

  • 25 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Room amenities

Sleep well

  • Bed sheets provided

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: IDR 100000 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 100000 for adults and IDR 100000 for children

Children & extra beds

  • Rollaway beds are available for IDR 250000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Guests are provided with hand sanitiser.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 5 and over; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.
This property only accepts cash.
Property registration number 83929125

Also known as

Grand Empire Hotel Surabaya
GRAND EMPIRE PALACE HOTEL Hotel
GRAND EMPIRE PALACE HOTEL Surabaya
GRAND EMPIRE PALACE HOTEL Hotel Surabaya

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at GRAND EMPIRE PALACE HOTEL?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at GRAND EMPIRE PALACE HOTEL?
Sorry, pets aren't allowed.
Is parking offered on site at GRAND EMPIRE PALACE HOTEL?
Yes, there's free self parking.
What are the check-in and check-out times at GRAND EMPIRE PALACE HOTEL?
You can check in from noon - 2:00 PM. Check-out time is noon.
Are there restaurants at or near GRAND EMPIRE PALACE HOTEL?
Yes, there's an on-site restaurant.
What's the area around GRAND EMPIRE PALACE HOTEL like?
GRAND EMPIRE PALACE HOTEL is in the heart of Surabaya, a short 10-minute walk from Tunjungan Plaza and 4 minutes' walk from BG Junction.

Reviews

6.0

Good

Reviews

8/10 Very good

Sitawati Maya, 3-night trip
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review