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Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

4.0 star property
4-star hotel in Surabaya with restaurant and bar/lounge

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Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

Photo gallery for Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

Lobby
International cuisine
Exterior
View from room
Free daily buffet breakfast

Overview of Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
No. 54-58 Jalan Kedungdoro, Surabaya, East Java, 60251
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Vending machine
Feel at home
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Washer/dryer

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

View from room

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

View from room

Standard Room, 1 Queen Bed, Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, City View

View from room

Standard Room, 1 Queen Bed, Non Smoking, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Smoking, City View

View from room

Standard Room, 2 Single Beds, Smoking, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

View from room

Standard Room, 1 Queen Bed, Smoking, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View

View from room

Deluxe Room, 1 Queen Bed, Non Smoking, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

View from room

Deluxe Room, 1 Queen Bed, Smoking, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

View from room

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

View from room

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Smoking

View from room

Standard Room, 2 Single Beds, Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

View from room

Standard Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, City View

View from room

Standard Room, 2 Single Beds, Non Smoking, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 3 min drive
  • Pakuwon Mall - 10 min drive

Getting around

  • Surabaya (SUB-Juanda) - 43 min drive
  • Tandes Station - 13 min drive
  • Surabaya Gubeng Station - 20 min drive
  • Surabaya Pasar Turi Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Green leaf - 16 min walk
  • Apeng Kwetiau Medan Rumah Makan - 6 min walk
  • Sop Kaki Kambing Dua Saudara - 3 min walk
  • Depot Bu Rudy Anjasmoro - 14 min walk
  • X.O Suki - 19 min walk
Map

About this property

Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

Holiday Inn Express Surabaya CenterPoint, an IHG Hotel offers an airport shuttle (available 24 hours) for IDR 220000 per vehicle one-way. Guests can visit the fitness centre for a workout or grab a bite to eat at Greet Room, which serves international cuisine and is open for breakfast. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 236 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1927 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Greet Room – This restaurant specialises in international cuisine and only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 220000 per vehicle (one-way. Maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Express Centerplaza
Holiday Express Surabaya Centerplaza
Holiday Inn Express Centerplaza
Holiday Inn Express Surabaya Centerplaza
Holiday Inn Express Surabaya Centerplaza Java
Holiday Inn Express Surabaya CenterPlaza Hotel
Holiday Inn Express CenterPlaza Hotel
Holiday Inn Express Surabaya CenterPoint Hotel
Holiday Inn Express CenterPoint Hotel
Holiday Inn Express CenterPoint
Inn Express CenterPoint
Holiday Inn Express Surabaya CenterPoint
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel Hotel
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel Surabaya

Frequently asked questions

Does Holiday Inn Express Surabaya CenterPoint, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Surabaya CenterPoint, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
Yes, an airport shuttle is available. The charge is IDR 220000 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?
Yes, Greet Room offers international cuisine.
What's the area around Holiday Inn Express Surabaya CenterPoint, an IHG Hotel like?
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel is in the heart of Surabaya, a short 13-minute walk from Tunjungan Plaza and 14 minutes' walk from BG Junction.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Ian, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

Well located
Comfortable beds and room. Nice equipped gym. Full tasty asian breakfast buffet.
raymond, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The air conditioner had issues in two rooms i stayed. Had to move rooms twice in 2 nights stay. Not recommended and will not stay here again.
damon, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Especially all the staff I came in contact with, all of them
rudy, 1-night trip
Verified Orbitz guest review

8/10 Very good

Good location in the city centre, and a lot of local food around. staff are friendly and polite, however, can be more attentive
2-night business trip
Verified Expedia guest review

8/10 Very good

Excellent stay for short stay or transit. Staff was polite.