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Merchants Manor

4.0 star property
Edwardian hotel in Falmouth with spa and indoor pool

Choose dates to view prices

Photo gallery for Merchants Manor

Balcony
Egyptian cotton sheets, premium bedding, in-room safe, desk
Flat-screen TV
Interior
Indoor pool
Step into Merchants Manor, an upscale eco-certified hotel where you can unwind with a massage or body treatment at the spa. Enjoy full breakfast on the serene garden terrace or lose yourself in a good book from the library.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Pet-friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Conference centre
  • Business centre

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Digital TV service
  • Premium bedding
The current price is S$246
includes taxes & fees
19 Oct - 20 Oct

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20

This weekend

Sep 19 - Sep 21
Check availability for this weekend Sep 19 - Sep 21

Next weekend

Sep 26 - Sep 28
Check availability for next weekend Sep 26 - Sep 28

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Old House Master Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Old House Master Room

Highlights

Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)

Highlights

Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Cosy Room

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Bathrobes
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Comfort Room, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

Highlights

Heating
Flat-screen TV
Egyptian cotton bed sheets
Premium bedding
Hairdryer
Designer toiletries
Rainfall showerhead
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Western Terrace, Falmouth, England, TR11 4QJ

What's nearby

  • Falmouth University - 5 min walk - 0.4 km
  • Gyllyngvase Beach - 10 min walk - 0.8 km
  • National Maritime Museum Cornwall - 14 min walk - 1.2 km
  • Swanpool Beach - 14 min walk - 1.2 km
  • Pendennis Castle - 3 min drive - 1.7 km

Getting around

  • Newquay (NQY-Newquay Cornwall) - 54 min drive
  • Penmere Station - 9 min walk
  • Falmouth Town Station - 12 min walk
  • Falmouth Docks Station - 20 min walk

Restaurants

  • ‪The Packet Station - ‬12 min walk
  • ‪Gylly Beach Cafe - ‬9 min walk
  • ‪The Kings Head - ‬12 min walk
  • ‪Princess Pavilion - ‬10 min walk
  • ‪The Stable - ‬12 min walk

About this property

Merchants Manor

Enjoy your visit to Falmouth with a stay at Merchants Manor. You can visit the spa to indulge in massages or body treatments, and British cuisine is served at Rastella, which is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include an indoor pool, a bar/lounge and a fitness centre.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 10:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Beach nearby
  • Horse riding nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Bike hire

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Edwardian architecture

Accessibility

  • Deep-pile carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments.

Dining

Rastella – This restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 12 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision

Policies

This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Eurocard

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Merchants Manor
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Hotel Falmouth
Green Lawns Falmouth
Green Lawns Hotel Falmouth
Merchants Manor Falmouth, Cornwall
Green Lawns Hotel Falmouth
Merchants Manor Falmouth
Merchants Manor Hotel
Merchants Manor Falmouth
Merchants Manor Hotel Falmouth

Frequently asked questions

Does Merchants Manor offer free cancellation for a full refund?

Yes, Merchants Manor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Merchants Manor?

Yes, there's an indoor pool.

Are pets allowed at Merchants Manor?

Yes, dogs are welcome. There's a charge of GBP 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Merchants Manor?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Merchants Manor?

Check-in start time: 4:00 PM; check-in end time: 10:30 PM. Check-out time is 11 AM.

What is there to do at Merchants Manor and nearby?

Have fun with nearby activities such as fishing, horse riding and snorkelling. Indulge in a treatment at the spa and soothe your senses in the hot tub. Merchants Manor also has an indoor pool, a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Merchants Manor?

Yes, Rastella offers British cuisine.

What's the area around Merchants Manor like?

Merchants Manor is a short 9-minute walk from Penmere Station and 3 minutes' walk from Falmouth University.

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Reviews

Merchants Manor Reviews

8.4

Very good

8.8

Cleanliness

8.6

Location

9.0

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities

What guests liked

  • Breakfast was delicious and generous, with good options available. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Pool
Service staff
Room
Location

Reviews

10/10

Nice hotel , good location
Stewart
18 Aug, 2025
1-night trip

10/10

Great hotel with great service
Nick
12 Jun, 2025
1-night trip

10/10

Was nice clean friendly staff very helpful would stay again
Andy
9 Jun, 2025
2-night trip

10/10

We had a lovely stay and everything up to standard. The room was very spacious and clean and the staff is very well trained.
Antoinette
22 Jun, 2025
2-night trip

10/10

Very lovely staff. Made the stay for me
Kevin
20 Jun, 2025
2-night trip

10/10

Very friendly and helpful staff. Room was spacious and clean. easy walk into town and beaches
Paul
17 Jun, 2025
1-night trip

10/10

Lovely roim, spacious, well appointed.
Phil
11 Apr, 2025
1-night trip

10/10

Lovely stay , nice room great breakfast
Cheryl
22 Dec, 2024
1-night trip

10/10

Great place. Rooms really good size. Staff amazing, food and drink lovelly.
Martyn
14 Feb, 2025
1-night trip

10/10

Excellent all round
IAIN
23 Mar, 2025
1-night trip

8/10

We loved this hotel, it was wonderfully clean and beautifully decorated. A nice relaxing vide around the whole place. All the staff we met were polite and professional. A nice pool. No air con in room but that was expected so no problem. A couple things that could be improved.. no restaurant menu, just small plates so no option to eat in. Breakfast was good. There is no info card in room so wasn’t sure of meal times, pool times etc. checkout was done on a pc which lacks a personal goodbye touch but get it’s a modern thing. In the bathroom there is 1 hand wash so you transfer it from shower to sink and back again, no big deal but put a small soap in sink. About a 12 min walk to town or beach. Would happily stay here again next time
Darren
13 Jul, 2025
1-night trip

8/10

Good location and walkable into town. Nice breakfast & facilities.
Roshan
11 Sept, 2024
2-night trip

10/10

Lovely clean hotel. Our room was large and extremely clean and comfortable. Couldn't fault the service given from the staff and the breakfast was delicious.
kathryn
25 Aug, 2024
1-night trip

6/10

The restaurant was very poor so we went out to eat, the pool area was under wellming and the whole hotel was under what we expected Very disappointing
Philip
29 Sept, 2024
1-night trip

10/10

Free parking outside the hotel (a bonus), greeted on entry and helped with check in. Rooms were adequate with ensuite bathroom. Breakfast was a little different: limited cereal option but different bread options for toast. A new one to me was the set menu for cooked breakfast- made to order. Also a choice of teas and coffee. Swimming pool and steam room downstairs as well. A quiet location, a short distance from the shopping areas on each side. 10-15 minute walk or drive it in less. Another feature was book a taxi at the touch of a button. Finally couldn't fault the staff for their excellent customer service. I would recommend this hotel - mainly for couples and friends. Although I would stay here again myself.
David
1 Jan, 2025
4-night trip

8/10

Great hotel and good location nice to see little touches of excellence. we stayed visiting friends and it was great to be able to entertain them there. Nice restaurant and very up to date rooms and facilities. My one overriding slightly negative comment was how 'impersonal' it felt. The electronic booking -in was more akin to bar code shopping at waitrose (and didnt work.. we needed staff to help, both booking in, and out) and the breakfast process was slick but slightly impersonal. Very efficient but overall we felt 'processed'
Stephen
13 Sept, 2022
1-night trip

2/10

Arrived at 2.15pm to no proper reception just a check in screen. Room not ready. Came back 30 mins later checked in. Went to room only to find hairs in the bath, hairs on the area where you made drinks, bits all over the floor including food crumbs. Lamp on side table dirty. Spoke to cleaner who said he would clean again. Shown to bar area where we spoke to the manager who wasnt really interested in our complaint and was more bothered about asking if we would be using the spa etc. Also was adamant that checkin was 3pm and not 2pm as stated on hotels.com booking. The manager appeared five minutes later to say it had now been cleaned to which i replied wow theyve cleaned all that in five minutes. She then said in a patronising manner that she would get them to clean it again just to make sure its done. We returned later to find the hairs still in the bath, crumbs on the floor and even worse a blood stain on the outside of the bathroom door. Absolutely disgusting. Spoke to a member of staff on the bar who said the manager had stepped off site. The staff member called the manager by phone and we were told we could have a full refund as they had no spare rooms. We left and found another hotel and are waiting for our refund.
Adele
6 Oct, 2024
1-night trip

10/10

Gorgeous, spacious room, beautifully decorated and a wonderful aroma from the spa throughout the hotel
Jaye
18 Sept, 2025
1-night trip

8/10

Jamie
12 Sept, 2025
1-night trip

8/10

David
30 Aug, 2025
2-night trip

10/10

Tina
15 Aug, 2025
1-night trip

10/10

Tony
11 Aug, 2025
2-night trip

10/10

Samantha
28 Jul, 2025
1-night trip

10/10

Edward
26 Jul, 2025
1-night trip

10/10

Jack
9 Jun, 2025
1-night trip