Hotel Indigo Chester, an IHG Hotel

Photo gallery for Hotel Indigo Chester, an IHG Hotel

Primary image
Deluxe Room, 1 King Bed, Balcony (Premium) | Balcony
Premium bedding, in-room safe, desk, laptop workspace
Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace
Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Overview of Hotel Indigo Chester, an IHG Hotel

Hotel Indigo Chester, an IHG Hotel

4.0 star property
4-star hotel in Chester with restaurant and bar/lounge

9.4/10 Exceptional

587 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Laundry facilities
Map
Grosvenor Park Road, Chester, England, CH1 1QQ
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • Chester Zoo - 12 min drive
  • Cheshire Oaks Designer Outlet - 17 min drive

Getting around

  • Manchester Airport (MAN) - 43 min drive
  • John Lennon Airport (LPL) - 46 min drive
  • Bache Station - 7 min drive
  • Chester Station - 8 min walk
  • Ellesmere Port Station - 11 min drive

About this property

Hotel Indigo Chester, an IHG Hotel

4-star hotel near a train station
Consider a stay at Hotel Indigo Chester, an IHG Hotel and take advantage of dry cleaning/laundry services, a bar, and a business center. The onsite restaurant, Hotel Indigo Restaurant, features light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), an elevator, and concierge services
  • Smoke-free premises, a 24-hour front desk, and express check-out
  • Luggage storage, tour/ticket assistance, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 75 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (GBP 12 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • 24-hour room service

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Hand-held showerheads
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Dining

Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 15.00 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking

  • Parking is available nearby and costs GBP 12 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

Does Hotel Indigo Chester, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Chester, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Indigo Chester, an IHG Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Hotel Indigo Chester, an IHG Hotel on 6 November 2022 start from S$120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Chester, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Chester, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Chester, an IHG Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Indigo Chester, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Are there restaurants at or near Hotel Indigo Chester, an IHG Hotel?
Yes, there's an onsite restaurant, Hotel Indigo Restaurant. Nearby restaurants include To Koutouki (3-min walk), City Spice (3-min walk), and Forest House (3-min walk).
What's the area around Hotel Indigo Chester, an IHG Hotel like?
Hotel Indigo Chester, an IHG Hotel is a short 8-minute walk from Chester Station and 14 minutes' walk from Chester City Walls. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.3/10

Amenities

9.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Sharyl, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Hotel & Excellent Service from All Staff
Couples weekend away for the Races to celebrate a birthday. Hotel is ideal location just outside the city walls. Close enough so that everything is walkable but far enough away to avoid too much noise and traffic. Hotel is very clean and tidy. Check-in process was seamless. Rooms are quirky and recently refurbished. Items from Mini bar and snacks are included in the room rate which was a nice touch. Bar area is relatively small but we always managed to get a table for 4 people. Good selection of beers and wine. We didn't eat in the restaurant for dinner but food looked good. Breakfast was excellent. Good selection of hot and cold dishes and quality was excellent. Service from Steve and the rest of the breakfast team was to top class. Overall a very enjoyable stay and would definitely visit again.
Wayne, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

RONALD, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christoforos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jayne, 2-night trip
Verified Hotels.com guest review

8/10 Very good

DOUGLAS, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review