Arrow on Swanston

Photo gallery for Arrow on Swanston

Primary image
Outdoor pool
Outdoor pool
Premium Penthouse Apartment | Terrace/patio
Penthouse Apartment | Living area | 32-inch LCD TV with digital channels, TV

Overview of Arrow on Swanston

Arrow on Swanston

3.5 star property
3.5-star aparthotel with outdoor pool, near Lygon Street

7.4/10 Good

1,452 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
The price is S$92
Price available on 20/10/2022
Map
488 Swanston Street, Carlton, VIC, 3053
Main amenities
  • 200 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Sauna
  • Self parking
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 4 meeting rooms
  • Terrace
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Carlton
  • Melbourne Cricket Ground - 33 min walk
  • Crown Casino and Entertainment Complex - 33 min walk
  • Queen Victoria Market - 1 min drive
  • Melbourne Central - 4 min drive
  • University of Melbourne - 1 min drive
  • Collins Street - 3 min drive
  • Rod Laver Arena - 3 min drive
  • Marvel Stadium - 3 min drive
  • Melbourne Convention and Exhibition Centre - 11 min drive
  • Spirit of Tasmania Ferry Terminal - 7 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 20 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Avalon Airport (AVV) - 41 min drive
  • Showgrounds Station - 6 min drive
  • Flinders Street Station - 18 min walk
  • Southern Cross Station - 25 min walk
  • Melbourne Central Station - 7 min walk
  • Flagstaff Station - 14 min walk
  • Parliament Station - 16 min walk

About this property

Arrow on Swanston

Arrow on Swanston puts you 1.7 mi (2.7 km) from Melbourne Cricket Ground and 1.7 mi (2.8 km) from Crown Casino and Entertainment Complex. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Crema, which serves local cuisine and is open for breakfast and lunch. A fitness center and a sauna are offered, and apartments have conveniences like refrigerators and microwaves. The overall value and WiFi get great marks from fellow travelers. The property is just a short walk to public transportation: Melbourne Central Station is 7 minutes and Flagstaff Station is 14 minutes.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor pool
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Height restrictions apply for onsite parking

Family friendly

  • Children stay free
  • Free crib/infant bed
  • Highchair
  • Travel crib

Restaurants on site

  • Cafe Crema

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Coffee/tea in a common area

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • 32-inch LCD TV with digital service

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near laundromat

Work spaces

  • 4 meeting rooms
  • Business center
  • Laptop workspace
  • Conference center (9688 square feet of space)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Convenience store
  • ATM/banking services
  • Hair salon

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city center
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Fitness center
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Theme parks nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 200 rooms
  • 9 floors
  • 1 building
  • Built in 2003

Special features

Dining

Cafe Crema - This café specializes in local cuisine and serves breakfast, lunch, and light fare.

Fees & policies

Refundable deposits

  • Breakage deposit: AUD 100.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 3.8 percent

Parking

  • Self parking costs AUD 25 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and CovidClean (Safehotels - global expert).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton

Frequently asked questions

Does Arrow on Swanston offer free cancellation for a full refund?
Yes, Arrow on Swanston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arrow on Swanston?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 20 October 2022 start from S$92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arrow on Swanston?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Arrow on Swanston?
Yes, there's an outdoor pool.
Are pets allowed at Arrow on Swanston?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arrow on Swanston?
Yes. Self parking costs AUD 25 per night.
What are the check-in and check-out times at Arrow on Swanston?
You can check in from 2:00 PM - midnight. Check-out time is 10:00 AM. Contactless check-out is available.
What is there to do at Arrow on Swanston and nearby?
Have fun with nearby activities like cycling, hiking, and rock climbing. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a sauna and a fitness center.
Are there restaurants at or near Arrow on Swanston?
Yes, Cafe Crema offers local cuisine. Nearby restaurants include Humble Rays (3-min walk), Kaprica (4-min walk), and Druids House (5-min walk).
Does Arrow on Swanston have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Arrow on Swanston like?
Arrow on Swanston is in Carlton, a short 7-minute walk from Melbourne Central Station and 6 minutes' walk from Melbourne Central.

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.5/10

Staff & service

6.5/10

Amenities

6.8/10

Property conditions & facilities

4/10 Fair

Ken, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Ashwin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Chris, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Smallest, grottiest room in Melbourne
Don't get room 918. It does not bear any relation to the pictures used to sell a studio room. It does have a kitchenette - smaller than a toilet cubicle size. The room is so small there is 30cm between the dining table and the bed and a 30cm gap to squeeze into the kitchen. Holes in the wall by the bed - I covered up, looked a little like camera holes. No space for soap etc in the shower, broken soap dish holder with sharp edge and some mould in the grout. We stayed here because it was the cheapest. If that's the only thing you care about then this is fine. Close to good tram connections. Held luggage when we checked out. Reasonably clean.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient location and well appointed and clean room.
James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Greg, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Wouldn’t come again. All staff lack people skills and are far from welcoming. Room was below average; uncomfortable bed, thin blanket, everything felt dirty. Super thin walls as well, so I woke up nearly every night to drunk people in the hallways. The amount of people I walked past in reception complaining to the front desk is another red flag. Wish I had paid $100 more for somewhere nicer!
Jerri-Lee, 7-night trip with friends
Verified Expedia guest review

6/10 Good

The manager was very helpful when we came across many different issues during our stay.
Ashleigh, 2-night family trip
Verified Wotif guest review

2/10 Poor

Very poor check in, no information given. Info in room told of daily servicing if room but didnt happen, reception said servicing by request only, that wasnt mentioned anywhere No working smoke alarm Rooms reuire a spruce up, paint and carpet at the very least. Probably should have been done 4 years ago Wont stay again or recommend
Melanie, 2-night family trip
Verified Wotif guest review