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Grand Hyatt Melbourne

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Indoor pool, sun loungers
Indoor pool, sun loungers
Indoor spa tub
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Overview of Grand Hyatt Melbourne

Grand Hyatt Melbourne

5.0 star property
Luxury hotel with spa, near Melbourne Cricket Ground

8.8/10 Fabulous

1,003 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
123 Collins Street, Melbourne, VIC, 3000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Room service
For families
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • In Melbourne Central Business District
  • Melbourne Cricket Ground - 17 min walk
  • Crown Casino and Entertainment Complex - 22 min walk
  • Collins Street - 1 min drive
  • Melbourne Central - 4 min drive
  • Rod Laver Arena - 2 min drive
  • Queen Victoria Market - 7 min drive
  • University of Melbourne - 8 min drive
  • Melbourne Convention and Exhibition Centre - 9 min drive
  • Marvel Stadium - 9 min drive
  • Spirit of Tasmania Ferry Terminal - 16 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 24 min drive
  • Melbourne Airport (MEL) - 29 min drive
  • Avalon Airport (AVV) - 48 min drive
  • Flinders Street Station - 8 min walk
  • Showgrounds Station - 8 min drive
  • Southern Cross Station - 21 min walk
  • Parliament Station - 8 min walk
  • Melbourne Central Station - 13 min walk
  • Jolimont Station - 17 min walk
Map

About this property

Grand Hyatt Melbourne

5-star luxury hotel in the heart of Melbourne Central Business District
Crown Casino and Entertainment Complex is located near Grand Hyatt Melbourne, which provides shopping on site, a coffee shop/cafe, and a hair salon. Active travelers can enjoy Pilates, aerobics, and basketball at this hotel. Treat yourself to a massage, a body treatment, or aromatherapy at City Club, the onsite spa. The onsite restaurant, Collins Kitchen, features international cuisine and brunch. Yoga classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, a fireplace in the lobby, and car rentals on site. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • Limo/town car service, an electric car charging station, and a front desk safe
  • A porter/bellhop, an elevator, and express check-out
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Grand Hyatt Melbourne have comforts such as premium bedding and air conditioning, in addition to amenities like late night room service and free WiFi. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with deep soaking tubs and hair dryers
  • 32-inch HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 550 rooms
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Fishing nearby

Working away

  • 24-hour business center
  • 15 meeting rooms
  • Computer station
  • Conference center (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Russian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Collins Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.
Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Breakfast costs between AUD 47 and AUD 50 for adults, and AUD 23.5 and AUD 25 for children (approximately)
  • Credit card charges are subject to an extra charge

Renovations and closures

The following facilities or services will be unavailable from September 26 2022 to September 30 2022 (dates subject to change):
  • Spa tub
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 80 per day

Parking

  • Valet parking costs AUD 90 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Does Grand Hyatt Melbourne offer free cancellation for a full refund?
Yes, Grand Hyatt Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Melbourne?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on 4 October 2022 start from S$276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Melbourne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Melbourne?
Yes, there's an indoor pool. The pool will be unavailable from September 26 2022 to September 30 2022 (dates subject to change).
Are pets allowed at Grand Hyatt Melbourne?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Hyatt Melbourne?
Yes. Valet parking costs AUD 90 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Grand Hyatt Melbourne?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Grand Hyatt Melbourne?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (8-min drive) is nearby.
What is there to do at Grand Hyatt Melbourne and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Hyatt Melbourne also has an indoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Grand Hyatt Melbourne?
Yes, Collins Kitchen offers international cuisine. Nearby restaurants include The Duke (3-min walk), Lee Ho Fook (3-min walk), and Bowery to Williamsburg (3-min walk).
Does Grand Hyatt Melbourne have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Hyatt Melbourne like?
Grand Hyatt Melbourne is in Melbourne Central Business District, a short 8-minute walk from Parliament Station and 12 minutes' walk from Melbourne Central. Travelers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness
Write a review

8/10 Very good

Gavin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Andrew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Owen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Benjamin, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Matthew, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Brett, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Good stay. Friendly staffs
Very friendly staffs. Cleaning was bit of a issue for me. Kettle was slightly dirty and dust on the light fixtures in bathroom. Overall great experience.
Euduem Nari, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Disturbed sleep
The room was very noisy due to the proximity of the lift shafts. The pillows were very uncomfortable (too soft). For the price (King Club Room) I would expect to at least have a quiet room. The staff are clearly aware of the issues with noise in some of the rooms, on checking out they told me I should have asked to move rooms as light sleepers often have trouble sleeping in the room I was in. At $1,300 for 2 nights it was very disappointing.
2-night trip
Verified Hotels.com guest review

8/10 Very good

The amenities, bar and breakfast were fantastic. My only comment was that the rooms were looking a little tired compared to the rest of the facility and paying $400 for a night.
Susan, 1-night romance trip
Verified Expedia guest review

6/10 Good

Time for a refurb
Great service, friendly staff. Room needs a refurbishment - old timber draws, massive but fairly uselss table, no desk, bed moves, uncomfortable pillows. Nice Hyatt-style bathroom, but tiny shower and no towel rail within reach of the shower. Aircon is way too noisy, and there are bathroom noises from nearby rooms.
2-night business trip
Verified Hotels.com guest review