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Aparthotel

Quay West Suites Melbourne

5.0 star property
Riverfront aparthotel with indoor pool, near Melbourne Arts Centre

Choose dates to view prices

Quay West Suites Melbourne, near the National Gallery of Victoria and SEA LIFE Melbourne, offers a luxurious retreat with an indoor pool and sauna. Visit the on-site restaurant for local cuisine or unwind at Jarrah Bar and Terrace with al fresco dining options. With free in-room WiFi, a fireplace in the lobby, multilingual staff by your side.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Laundry facilities
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Restaurant

Main amenities (12)

  • 109 apartments
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Cookware, dishware and utensils
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Premium TV channels
  • Terrace
The current price is S$271
includes taxes & fees
12 May - 13 May

Why we love this property

Eating scene for all
Local cuisine shines at the restaurant with outdoor seating. The hotel bar and buffet breakfast delight diners, offering vegan options too.
Luxury sleep sanctuary
Wrapped in soft dressing gowns, guests drift off between premium bedding under down comforters. Blackout drapes ensure deep sleep, while in-room massages await.
Riverside art sanctuary
Marvel at local artist exhibits in this luxury aparthotel. Perched along the flowing river, this sophisticated space combines comfort and creativity.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony, River View

  • River view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony, City View

  • City view
  • 52 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Premium bedding, down duvets, in-room safe, laptop workspace

Premium Apartment, 2 Bedrooms, Balcony

  • 90 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Premium bedding, down duvets, in-room safe, laptop workspace

Premium Apartment, 3 Bedrooms, Balcony

  • 162 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Studio, 2 Single Beds, Kitchenette

Premium bedding, down duvets, in-room safe, laptop workspace

Studio, 2 Single Beds, Kitchenette

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

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The price is S$140
includes taxes & fees
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About the area

Map
26 Southgate Avenue, Southbank, VIC, 3006

What's nearby

  • Melbourne Arts Centre - 2 min walk - 0.2 km
  • National Gallery of Victoria - 3 min walk - 0.3 km
  • SEA LIFE Melbourne - 12 min walk - 1.0 km
  • Crown Casino - 14 min walk - 1.2 km
  • Rod Laver Arena - 15 min walk - 1.3 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Melbourne, VIC (AVV-Avalon) - 44 min drive
  • Flinders Street Station - 5 min walk
  • North Williamstown Station - 18 min drive
  • Southern Cross Station - 22 min walk
  • Melbourne Central Station - 18 min walk
  • Parliament Station - 19 min walk
  • Flagstaff Station - 22 min walk

Restaurants

  • ‪Arbory Bar & Eatery - ‬6 min walk
  • ‪Baguette - ‬5 min walk
  • ‪Time Out Fed Square - ‬6 min walk
  • ‪Chocolate Buddha - ‬6 min walk
  • ‪Transport Hotel - ‬6 min walk

About this property

Quay West Suites Melbourne

When you stay at Quay West Suites Melbourne, you'll be in a fantastic location, only a five-minute walk from Melbourne Arts Centre and National Gallery of Victoria. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the Hot tub for a relaxing end to the day. An indoor pool and a fitness centre are other highlights, and apartments offer nice touches such as premium bedding and down duvets. Fellow travellers love the helpful staff.

At a glance

DONE

Property size

    • 109 apartments
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (AUD 35 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking
    • On-site parking includes off-street options
VPN_KEY

Other information

    • Designated smoking areas
    • No stag or hen parties

Property amenities

Pool/Spa

  • Indoor pool
  • A hot tub
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Secured self parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Family friendly

  • Free cot/infant bed

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Microwave
  • Electric kettle
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 40 per person
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Premium bedding
  • Down duvet
  • Bed sheets provided
  • Rollaway/extra beds: AUD 80.0 per night

Bathrooms

  • Bathrobes
  • Hairdryer
  • Eco-friendly toiletries
  • Designer toiletries
  • Slippers
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • Pay films

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Deep-pile carpet in room
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • In-room massages

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre
  • Bike hire on site
  • Golf nearby
  • Hiking/biking trails nearby
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 109 rooms
  • 26 floors
  • 1 building
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs

Special features

Dining

Jarrah Bar and Terrace – This bar specialises in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 40 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 9 January:
  • Bar/Lounge
  • Dining venue

Children & extra beds

  • Rollaway beds are available for AUD 80.0 per night

Parking

  • Covered self-parking costs AUD 35 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Mastercard, American Express, Diners Club
This property is professionally cleaned.

Also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Does Quay West Suites Melbourne offer free cancellation for a full refund?

Yes, Quay West Suites Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay West Suites Melbourne?

Yes, there's an indoor pool.

Are pets allowed at Quay West Suites Melbourne?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quay West Suites Melbourne?

Yes. Self-parking costs AUD 35 per day. On-site parking includes off-street options.

What are the check-in and check-out times at Quay West Suites Melbourne?

Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

What is there to do at Quay West Suites Melbourne and nearby?

Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Quay West Suites Melbourne also has a sauna and a steam room.

Are there restaurants at or near Quay West Suites Melbourne?

Yes, Jarrah Bar and Terrace offers al fresco dining and local cuisine.

What's the area around Quay West Suites Melbourne like?

Quay West Suites Melbourne is located by the river in Southbank, a short 5-minute walk from Flinders Street Station and 15 minutes' walk from Crown Casino.

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Reviews

Quay West Suites Melbourne Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as great, fantastic, and outstanding, with many guests enjoying the buffet every morning. (10 reviews)
  • The indoor pool was described as beautiful, great, amazing, and fantastic, perfect for lap swimming and suitable for kids. (11 reviews)
  • The pool and spa area were fantastic. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
View
Restaurant
Breakfast
Cities
Bed
Spacious room
Balcony

Reviews

Verified

10/10 Exceptional

Fantastic as always
Simon, 3-night trip
Verified

10/10 Exceptional

Fantastic location, welcoming staff,spacious and clean apartment...great pool...
Ken, 4-night trip
Verified

10/10 Exceptional

Service was amazing
Tamara Jane, 3-night trip
Verified

10/10 Exceptional

Great location, large room and a balcony.
John, 2-night trip
Verified

10/10 Exceptional

The property was excellent, as were all of the staff we interacted with. It was a lovely stay.
Rowena, 2-night trip
Verified

10/10 Exceptional

Excellent customer service, staff were lovely and easy to deal with.
Helena, 2-night trip
Verified

10/10 Exceptional

Excellent place to stay.
Leanne, 1-night trip
Verified

10/10 Exceptional

Room was amazing, clean and team was also fantastic.
Walter, 2-night trip
Verified

10/10 Exceptional

First stay here , this was a great visit, location perfect on Southbank, reception staff impeccable, noting a birthday stay and gifted bubbly and chocolates . Upgraded suite, unit very clean, adequate fridge stock etc, strongly recommended, avoid Aust Open period if possible as extremely expensive across the city
Mark, 3-night trip
Verified

10/10 Exceptional

Great location and wonderful amenities.
Jose, 2-night trip
Verified

10/10 Exceptional

Great location,service and facilities
Julie, 4-night trip
Verified

8/10 Very good

Room was lovely , great size and balcony. Pool and spa area fantastic. Disappointed with breakfast otherwise fabulous stay
katherine, 1-night trip
Verified

10/10 Exceptional

The staff were polite and efficient, the apartment was amazing
samanthi, 3-night trip
Verified

10/10 Exceptional

Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Sally, 1-night trip
Verified

10/10 Exceptional

Staff were fantastic and very helpful. Room was spotless and the parking was very convenient
Kayla, 1-night trip
Verified

10/10 Exceptional

The staff were lovely. Rooms are so comfortable and we had lovely views to the city.
Wendy, 1-night trip
Verified

10/10 Exceptional

One of the best experiences I have had
Yi, 3-night trip
Verified

10/10 Exceptional

Great location. Spacious suite with all necessary facilities. Friendly staff. Excellent views.
Junni, 4-night trip
Verified

10/10 Exceptional

It was soo close to southbank great location, lovely and clean will stay there again
Ronald, 2-night trip
Verified

10/10 Exceptional

Great location.
Doug, 1-night trip
Verified

10/10 Exceptional

Buffet breakfast
Debra, 20-night trip
Verified

10/10 Exceptional

Well maintained. Great views.
Andrew, 1-night trip
Verified

6/10 Good

Staff were very friendly and helpful, property needs some maintenance, although was clean and tidy.
Kelly, 5-night trip
Verified

10/10 Exceptional

Had a complimentary upgrade to a three bedroom apartment. Absolutely amazing size room with plenty of space for the whole family. Great location easy walking distance for dinner and events. Would recommend for families.
Christopher, 2-night trip
Verified

10/10 Exceptional

Excellent place, great staff and lovely apartment. Will be back.
Claudio, 3-night trip