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Crowne Plaza Melbourne, an IHG Hotel

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas, pool loungers
View from room
Suite, 1 Bedroom (City River) | Premium bedding, free minibar, in-room safe, desk
Premium bedding, free minibar, in-room safe, desk
Suite, 1 Bedroom (River) | Premium bedding, free minibar, in-room safe, desk

Overview of Crowne Plaza Melbourne, an IHG Hotel

Crowne Plaza Melbourne, an IHG Hotel

4.5 star property
Luxury hotel with outdoor pool, near Melbourne Convention and Exhibition Centre
8.4 out of 10 Very good
8.4/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
1-5 Spencer Street, Docklands, VIC, 3008
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • 10 meeting rooms
  • Limo/town car service
  • Terrace
For families
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Docklands
  • Melbourne Convention and Exhibition Centre - 2 min walk
  • Crown Casino - 3 min walk
  • Collins Street - 5 min walk
  • SEA LIFE Melbourne - 5 min walk
  • Marvel Stadium - 13 min walk
  • Bourke Street Mall - 20 min walk
  • Melbourne Central - 23 min walk
  • Queen Victoria Market - 24 min walk
  • Princess Theatre - 30 min walk
  • Rod Laver Arena - 34 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Melbourne, VIC (AVV-Avalon) - 45 min drive
  • Spencer Street Station - 8 min walk
  • Showgrounds Station - 8 min drive
  • Flinders Street Station - 16 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Central Station - 25 min walk
  • North Melbourne Station - 28 min walk

Restaurants

  • The Merrywell - 3 min walk
  • Crown Food Court - 4 min walk
  • Lucky Chan - 4 min walk
  • San Antone by Bludso's BBQ - 4 min walk
  • Domino's Pizza - 3 min walk
Map

About this property

Crowne Plaza Melbourne, an IHG Hotel

When you stay at Crowne Plaza Melbourne, an IHG Hotel, you'll be in a fantastic location, only a five-minute walk from Crown Casino and Melbourne Convention and Exhibition Centre. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Yugo Restaurant, which serves international cuisine and is open for breakfast and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a snack bar/deli. Fellow travellers say great things about the breakfast and comfortable guest rooms.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 432 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 17 per night; includes in/out privileges)
  • Off-site parking within 984 ft (AUD 17 per night); discounts available

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bike rentals nearby

Working away

  • 10 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Bike parking
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Yugo Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Dive Bar – This bar specialises in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow – This coffee shop serves breakfast, brunch and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 24 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Rollaway beds are available for AUD 65.0 per night

Parking

  • Self-parking costs AUD 17 per night with in/out privileges
  • Parking is available nearby and costs AUD 17 per night (984 ft away)

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Does Crowne Plaza Melbourne, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Melbourne, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Melbourne, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Melbourne, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Melbourne, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Melbourne, an IHG Hotel?
Yes. Self-parking costs AUD 17 per night.
What are the check-in and check-out times at Crowne Plaza Melbourne, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Melbourne, an IHG Hotel?
No, this hotel doesn't have a casino, but Crown Casino (3-min walk) is nearby.
What is there to do at Crowne Plaza Melbourne, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Crowne Plaza Melbourne, an IHG Hotel?
Yes, Yugo Restaurant offers international cuisine.
What's the area around Crowne Plaza Melbourne, an IHG Hotel like?
Crowne Plaza Melbourne, an IHG Hotel is located by the river in Docklands, a short 8-minute walk from Spencer Street Station and 3 minutes' walk from Crown Casino. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Need more staff
Clearly suffering from staff shortages. Room not serviced until 5pm. Restaurant not able to cater for the number of people trying to have breakfast.
Stuart, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mohammad, 10-night business trip
Verified Hotels.com guest review

6/10 Good

Shanto, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Great view
Spacious and comfortable room, amazing view from the 10th floor. Getting into the hotel is a little confusing with all the construction around, but wasnt terrible. Parking: $70/day valet, $17/day self park Our most disappointing portion of this stay was the breakfast - buffet downstairs, hot food was room temperature and flavorless. 1 hr table limit on weekends - we were gone within 15 mins as a result of quality. Wouldn't recommend this as a room add-on.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend away without plans ...
Weekend in the city - no plans just exploring. Crowne is in the perfect location close to shopping, dining options, casino and running tracks.
Jodie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marika, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Clean and close to everything
joanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Venkata Anjana Manish, 1-night trip
Verified Hotels.com guest review