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Hotel Chadstone Melbourne MGallery by Sofitel

Photo gallery for Hotel Chadstone Melbourne MGallery by Sofitel

Exterior
Indoor pool
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace
Premium bedding, minibar, in-room safe, laptop workspace

Overview of Hotel Chadstone Melbourne MGallery by Sofitel

Hotel Chadstone Melbourne MGallery by Sofitel

5.0 star property
Luxury hotel with 1 indoor pools, connected to a shopping centre, near Chadstone Shopping Mall

8.4/10 Very good

220 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
1341 Dandenong Road, Malvern East, VIC, 3148

Room options

About this area

What's nearby

  • In Malvern East
  • Monash University - 8 min drive
  • St Kilda Beach - 24 min drive
  • Rod Laver Arena - 18 min drive
  • Melbourne Cricket Ground - 20 min drive
  • Princess Theatre - 22 min drive
  • Collins Street - 23 min drive
  • SEA LIFE Melbourne - 20 min drive
  • Melbourne Central - 24 min drive
  • Crown Casino and Entertainment Complex - 22 min drive
  • University of Melbourne - 27 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 37 min drive
  • Melbourne Airport (MEL) - 40 min drive
  • Dandenong Station - 16 min drive
  • Narre Warren Station - 21 min drive
  • Spotswood Station - 21 min drive
  • Hughesdale Station - 18 min walk
  • Oakleigh Station - 23 min walk
  • Murrumbeena Station - 24 min walk

Restaurants

  • D'elephant Thai Cuisine - 2 min walk
  • Mr Pilgrim - 3 min walk
  • Jasper Coffee - 9 min walk
  • Capital Kitchen - 9 min walk
  • Fonda - 12 min walk

About this property

Hotel Chadstone Melbourne MGallery by Sofitel

Located in the entertainment district, Hotel Chadstone Melbourne MGallery by Sofitel is a great choice for a stay in Melbourne. Guests can grab a bite to eat at the restaurant, or indulge in massages, facials or body treatments. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers like the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 250 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 25 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Yoga classes

Working away

  • 8 meeting rooms
  • Conference space (10764 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2019
  • Library
  • Fitness centre
  • An indoor pool
  • Designer shops on site
  • Shopping centre on site
  • Spa services
  • Hot tub
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms. Services include facials and body treatments.

Dining

Pastore Restaurant – On-site restaurant.
Altus Rooftop Bar – On-site rooftop bar. Open selected days.

Fees & policies

Optional extras

  • Breakfast costs between AUD 38 and AUD 38 per person (approximately)
  • Credit card charges are subject to an extra charge of 1.3 per cent

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:
  • Restaurant

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs AUD 25 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery by Sofitel Hotel
Hotel Chadstone Melbourne MGallery by Sofitel Malvern East

Frequently asked questions

Does Hotel Chadstone Melbourne MGallery by Sofitel offer free cancellation for a full refund?
Yes, Hotel Chadstone Melbourne MGallery by Sofitel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Chadstone Melbourne MGallery by Sofitel?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Hotel Chadstone Melbourne MGallery by Sofitel on 4 December 2022 start from S$243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Chadstone Melbourne MGallery by Sofitel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Chadstone Melbourne MGallery by Sofitel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel Chadstone Melbourne MGallery by Sofitel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Chadstone Melbourne MGallery by Sofitel?
Yes. Self-parking costs AUD 25 per night.
What are the check-in and check-out times at Hotel Chadstone Melbourne MGallery by Sofitel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Chadstone Melbourne MGallery by Sofitel?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (22-min drive) is nearby.
What is there to do at Hotel Chadstone Melbourne MGallery by Sofitel and nearby?
On-site recreation at Hotel Chadstone Melbourne MGallery by Sofitel includes yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hotel Chadstone Melbourne MGallery by Sofitel also has a fitness centre and spa services.
Are there restaurants at or near Hotel Chadstone Melbourne MGallery by Sofitel?
Yes, there's an on-site restaurant, Pastore Restaurant. Nearby restaurants include Mr Pilgrim (3-min walk), Jasper Coffee (9-min walk) and Capital Kitchen (9-min walk).
What's the area around Hotel Chadstone Melbourne MGallery by Sofitel like?
Hotel Chadstone Melbourne MGallery by Sofitel is in Malvern East, a short 1-minute walk from Chadstone Shopping Mall.

Overall score and ratings

8.4

Very good

9.3/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

C Y, 1-night trip
Verified Hotels.com guest review

8/10 Very good

From the moment you arrive at Hotel Chadstone the staff are wonderful and so accommodating to all your needs. We were up and ready for the day ahead and walked across to Chadstone SC and had a wonderful time shopping and looking around. It was great to be able to go back rest and then head back again. We then had a wonderful afternoon in the pool area, swimming, spa, food and cocktails while watching the sunset over the bay and city. Great and sensational place to stay no matter what you are doing, but you will benefit more staying 2 or more nights to enjoy all that is on offer. Thank you to all the staff who made our stay a breeze.
Anne, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Rooms were really nice and it is in a convenient location for shopping and restaurants. There wasn't much parking around the hotel as the shopping centre parking had time limits so I felt forced to pay for valet parking.
Adam, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Debra, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Ahmad, 2-night trip
Verified Wotif guest review

2/10 Poor

Saul, 1-night trip
Verified Lastminute guest review

10/10 Exceptional

The room and staff were excellent. The only disappointing thing was that we arrived just after 3 to check in. My booking could not be found. I had to leave a long queue in an effort to find my booking confirmation. I couldn't find it so went back and tried to book another room. This time the staff member found my original booking. In the end got up to the room just after 4 but didn't need the stress.
William, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Nice n convenient place to stay, only small thing i’m a bit annoyed is curtain a little thin, cannot complete blind out at night
Thanh, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Perfect stay . Very happy
A very nice hotel with very conscientious staff. Thank you
Yong Yee, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Joanne, 1-night trip
Verified Hotels.com guest review