At Hotel Chadstone Melbourne MGallery, unwind with a relaxing spa treatment or enjoy the indoor pool and sun loungers. Indulge in a meal at Pastore Restaurant or grab a drink from the bar, then shop 'til you drop at the on-site shopping mall. Helpful staff are always available to make your stay special.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Airport transfer
Parking available
Free Wi-Fi
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Full-service spa
Indoor pool and 5 hot tubs
Breakfast available
Health club
Valet parking
Self parking
Room service
Massage/treatment rooms
8 meeting rooms
Airport shuttle
For families (6)
Children stay free
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Coffee/tea maker
The current price is S$228
S$228
includes taxes & fees
31 May - 1 Jun
Why we love this property
Work meets relaxation
Located in an entertainment district, this hotel offers meeting rooms and workstations. Guests enjoy spa services, massages, and a hot tub after shopping.
Dining delights
Private dining with champagne awaits couples. The restaurant serves local, organic vegan dishes. A buffet is available for breakfast.
Poolside luxury
This luxury hotel features an indoor pool area with comfortable loungers for ultimate relaxation. Guests can also unwind in the hot tub after a refreshing swim.
At Hotel Chadstone Melbourne MGallery Collection, you'll be within a 10-minute drive of Monash University and Caulfield Racecourse. Guests can visit the spa to indulge in massages, facials or body treatments, and Pastore Restaurant serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers say great things about the helpful staff and nearby shopping.
At a glance
DONE
Hotel size
250 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Children aged 11 and younger eat free breakfast
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site self-parking (AUD 50 per day; includes in/out privileges)
Covered on-site valet parking (AUD 95 per day; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Private dining
Room service (late night)
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
8 meeting rooms
Conference space (10764 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Library
Health club
An indoor pool
Designer shops on-site
Shopping centre on-site
Full-service spa
5 hot tubs
Massage/treatment rooms
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Deep-pile carpet in room
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.
Dining
Pastore Restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Altus Rooftop Bar – On-site rooftop bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Ecotourism Australia Sustainable Tourism – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 48 to 48 for adults and AUD 48 to 48 for children
Airport shuttle service is offered for an extra charge of AUD 250 per vehicle (one-way. Maximum occupancy 3)
Credit card charges are subject to an extra charge of 1.4 per cent
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
Restaurant
Children & extra beds
Rollaway beds are available for AUD 95 per night
Parking
Covered self-parking costs AUD 50 per day with in/out privileges
Covered valet parking costs AUD 95 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
Mobile payment options include: Apple Pay.
Cashless transactions are available.
Also known as
Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East
Frequently asked questions
Does Hotel Chadstone Melbourne MGallery Collection offer free cancellation for a full refund?
Yes, Hotel Chadstone Melbourne MGallery Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Chadstone Melbourne MGallery Collection?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hotel Chadstone Melbourne MGallery Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Chadstone Melbourne MGallery Collection?
Yes. Self-parking costs AUD 50 per day. Valet parking costs AUD 95 per day.
Is an airport shuttle service offered by Hotel Chadstone Melbourne MGallery Collection?
Yes, an airport shuttle is available. The charge is AUD 250 per vehicle one-way.
What are the check-in and check-out times at Hotel Chadstone Melbourne MGallery Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Chadstone Melbourne MGallery Collection?
No, this hotel doesn't have a casino, but Crown Casino (15-min drive) is nearby.
What is there to do at Hotel Chadstone Melbourne MGallery Collection and nearby?
Hotel Chadstone Melbourne MGallery Collection has a spa and an indoor pool, as well as a health club.
Are there restaurants at or near Hotel Chadstone Melbourne MGallery Collection?
Yes, there's an on-site restaurant, Pastore Restaurant.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Chadstone Melbourne MGallery Collection Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.0
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with many guests praising its quality, variety, and excellent service. (13 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Breakfast
Shopping malls
Lobby
Bar
Restaurant
Parking
Shopping
Reviews
Verified
10/10 Exceptional
29 Mar, 2026
Great service & ideal location to bars & shops.
Jason
Jason, 1-night trip
Verified
10/10 Exceptional
5 Apr, 2026
A cool, stylish, modern hotel with an amazing pool, next to the best high fashion mall in Victoria, what else can i say!
Rhys
Rhys, 1-night trip
Verified
10/10 Exceptional
6 Mar, 2026
Great location and close to a brilliant shopping centre
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
30 Jan, 2026
Fantastic hotel and location.
Victor
Victor, 5-night trip
Verified
10/10 Exceptional
24 Jan, 2026
Well presented room, great location and very friendly staff.
Rhiannon
Rhiannon, 1-night trip
Verified
10/10 Exceptional
27 Feb, 2026
Bar with a wonderful sunset
Fiona
Fiona, 1-night trip
Verified
10/10 Exceptional
21 Jan, 2026
Room was spotless staff, very pleasant
Antony
Antony, 1-night trip
Verified
10/10 Exceptional
25 Dec, 2025
Amazing service, beautiful hotel, couldn’t fault a thing!
Emily
Emily, 1-night trip
Verified
10/10 Exceptional
17 Jan, 2026
This is my third year in a row staying here for my daughter’s birthday. Every time we have a great time. Staff, room, location - perfect for a shopping spree.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
3 Jan, 2026
A lovely few days with young family members. They loved the pool and the hotel room was nice and big.
Deborah
Deborah, 2-night trip
Verified
10/10 Exceptional
23 Jan, 2026
We were warmly greeted on arrival by the friendly staff, checked in to our beautiful clean room and the team even went out of their way to organise a little birthday treat for me. We are so grateful for all of the care and attention to detail we received, it made for a very special stay.
Madison
Madison, 1-night trip
Verified
10/10 Exceptional
27 Dec, 2025
Upgraded to a suite, luxurious room, super comfortable bed, spacious bathroom, great breakfast
Suchitra
Suchitra, 2-night trip
Verified
10/10 Exceptional
30 Dec, 2025
Had a one night stay in December 2025 .
Hotel was clean and buffet breakfast was decent
Michael
Michael, 1-night trip
Verified
8/10 Very good
4 Nov, 2025
room spotless, great view, excellent breakfast
Roger
Roger, 1-night trip
Verified
10/10 Exceptional
13 Dec, 2025
Friendly staff.
Lay Tin
Lay Tin, 2-night trip
Verified
10/10 Exceptional
13 Jan, 2026
Clean and new. Spacious rooms. Nice rooftop indoor pool and bar.
Adrian
Adrian, 1-night trip
Verified
10/10 Exceptional
29 Nov, 2025
Easy to go shopping very good valet parking thoroughly enjoyed the stay all staff were excellent and very polite can you please say thank you to all of your staff
Chris
Chris, 2-night trip
Verified
10/10 Exceptional
17 Nov, 2025
Great room - clean, very comfortable and well equipped
Richard
Richard, 3-night trip
Verified
10/10 Exceptional
19 Oct, 2025
Great location
Heidi
Heidi, 1-night trip
Verified
10/10 Exceptional
7 Sept, 2025
Location is the best to shop and nice hotel too, looks new and clean
Lai Ying
Lai Ying, 2-night trip
Verified
10/10 Exceptional
18 Nov, 2025
This is one of the best hotels I have ever stayed in. It is beautiful with great views.
Only down side is its distance from the CBD,
Yoash
Yoash, 1-night trip
Verified
10/10 Exceptional
27 Nov, 2025
The staff at the reception was so accommodating and helpful . We were very impressed . The amenities in the room were superb. It was very comfortable !
Terrel
Terrel, 1-night trip
Verified
10/10 Exceptional
26 Jul, 2025
Great property and very modern luxury facilities, will be staying again
Sean
Sean, 2-night trip
Verified
6/10 Good
28 Nov, 2025
There was a good selection of food at breakfast. However all of the "hot" dishes, the bacon, mushrooms etc, were ice cold, and the potato was undercooked.