Not sure where to start. When we arrived, 2 hours earlier than their check in, we were told there's a 50$ early check in fee which i paid however with the key they offered a flyer that talks about holding bags just for 2$ a bag....that would have been 42$ cheaper. We took bags into the room and went on to explore righ away since we had a tour scheduled with in an hour. Once we got back to the room it was around 9. Went to take a shower and it smelled stale and like theres mold growing, sure enough there was a big mold spot on the ceiling and smaller areas around it. Called front desk 3 times, no answer. Next day we mentioned it at the front desk, we were told they are sold out and well need to talk to the manager , he'll reach out to us 8-9 am. Next morning we didnt get a call, called myself. Manager said he needs to see whats available and will call back. After 20 min or so my husband went to the front to see whats the deal. He said the manager didnt even come out to talk to him about the issue. We were moved to a different room, higher floor, which was nice however there was still mold on the ceiling, less but pressent with little fly like bugs flying in the shower. Also the new barhroom had a matted wall from the shower to the room. Very odd veture to have when you are traveling with 2 older daughters. No privacy. This was aweful experience, decided to continue with the room, mold might be their issue in every bathroom. Didnt want to miss out on planned activities.