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Grand Park Otaru

4.0 star property
Hotel with 2 restaurants, connected to a shopping centre, near Otaru Canal

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Photo gallery for Grand Park Otaru

View from room
TV
Exterior
In-room safe, desk, laptop workspace, free WiFi
Lobby
Grand Park Otaru offers an upscale retreat in the heart of the city, with shopping on site and two restaurants serving Japanese cuisine. Enjoy a drink at the bar or hit the slopes with ski shuttle and storage services. With free in-room WiFi, luggage storage, multilingual staff, and conference space available to guests.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Ski facilities
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Self parking
  • Ski shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Conference space

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
The current price is S$128
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 50 of 50 rooms

View all photos for Presidential Suite Room, Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Presidential Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Japanese Style Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Japanese Style Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 44 sq m
  • Sleeps 5
  • 3 Single Futons

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Japanese Style Suite Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • 52 sq m
  • Ocean view
  • Sleeps 7
  • 4 Single Futons

View all photos for Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Suite Room, Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Executive Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

In-room safe, desk, laptop workspace, free WiFi

Bay Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
Shower/bath combination
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

2 Connecting Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
  • Ocean view
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Mountain View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Mountain View - No room cleaning provided

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Double Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Superior Double Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

In-room safe, desk, laptop workspace, free WiFi

Deluxe Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Fridge
TV
Hairdryer
Toilet with electronic bidet
Shower/bath combination
Private bathroom
Coffee grinder
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Ocean View Superior Double Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mountain View Superior Double Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mountain View Deluxe twin Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe twin Room Non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room With Mountain View（Triple Occupancy)）

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room With Mountain View（Triple Occupancy)）

  • Sleeps 2
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Mountain View Superior Room

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite

In-room safe, desk, laptop workspace, free WiFi

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Deluxe Double Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Connecting Room

In-room safe, desk, laptop workspace, free WiFi

Connecting Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Presidential Suite

In-room safe, desk, laptop workspace, free WiFi

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Style Suite

Interior

Japanese Style Suite

  • Sleeps 4
  • 5 Single Futons

View all photos for Ocean View Deluxe twin Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Superior twin Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior twin Room Non-smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay Suite

In-room safe, desk, laptop workspace, free WiFi

Bay Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Deluxe Double Room Non smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Superior twin Room Non-smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior twin Room Non-smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay twin Suite

Combined shower/bathtub, free toiletries, hair dryer, slippers

Bay twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room

Dining

Japanese Style Room

  • Sleeps 3
  • 4 Single Futons

View all photos for Bay queen Suite

Combined shower/bathtub, free toiletries, hair dryer, slippers

Bay queen Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mountain View Superior Double Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Deluxe twin Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Superior Twin Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Superior Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean View Deluxe Room

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Mountain View Deluxe Double Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Ocean View（Triple Occupancy）

In-room safe, desk, laptop workspace, free WiFi

Superior Twin Room With Ocean View（Triple Occupancy）

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Mountain View Deluxe twin Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Ocean View Superior Double Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Superior Room

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Mountain View Deluxe Room

In-room safe, desk, laptop workspace, free WiFi

Mountain View Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Ocean View Deluxe Double Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Deluxe Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean View Superior Twin Room Smoking

In-room safe, desk, laptop workspace, free WiFi

Ocean View Superior Twin Room Smoking

  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

Hotel Nord Otaru

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
The price is S$102
includes taxes & fees
5 Mar - 6 Mar
Hotel Nord Otaru
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About the area

Map
11-3 Chikko, Otaru, Hokkaido, 047-0008

What's nearby

  • Sakaimachi Street - 19 min walk
  • Otaru Music Box Museum - 3 min drive
  • Shin Nihonkai Ferry - 3 min drive
  • Otaru Canal - 4 min drive
  • Asarigawa Hot Spring - 7 min drive

Getting around

  • Sapporo (OKD-Okadama) - 45 min drive
  • New Chitose Airport (CTS) - 76 min drive
  • Inazumi-koen Station - 21 min drive
  • Hoshimi Station - 22 min drive
  • Hassamu Station - 23 min drive
  • Otaru-Chikkō Station - 7 min walk
  • Minami-Otaru Station - 22 min walk
  • Ski shuttle (surcharge)

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪回転寿司魚一心小樽店 - ‬1 min walk
  • ‪美園 ウイングベイ小樽店 - ‬3 min walk
  • ‪テラスブラッセリー - ‬1 min walk
  • ‪モスバーガー - ‬3 min walk

About this property

Grand Park Otaru

Grand Park Otaru features a ski shuttle and puts you a short five-minute drive from Otaru Canal. For a bite to eat, guests can visit Cocoro, one of 2 restaurants, which serves Japanese cuisine and is open for dinner. Ski storage is also available. Fellow travellers say good things about the helpful staff and shopping. The property is only a short walk to public transportation: Otaru-Chikkō Station is 7 minutes away.

Languages

Chinese (Mandarin), English, Japanese, Korean

At a glance

DONE

Hotel size

    • 296 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • A scheduled power, water, and hot water outage will take place on March 12, 2025 from midnight to 5 AM. All facilities that use power, including lifts will not be available during this time.
    • The type of breakfast (buffet or full) available at this property varies with stay dates.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (JPY 1650 per day; includes in/out privileges)
    • On-site parking is limited
    • On-site parking includes off-street options
DONE

Off-site

    • Ski shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping

Working away

  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Ski

  • Ski shuttle (surcharge)
  • Ski storage
  • Ski area nearby

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Coffee grinder

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cocoro – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 1694 for children
  • Ski shuttle service is offered for an extra charge

Parking

  • Covered self-parking costs JPY 1650 per day with in/out privileges

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is not provided for "No room cleaning provided" room types, and trash removal and towel exchanges are provided every other night beginning on the second night. For all other room types, housekeeping, trash removal and towel exchanges are provided daily.

Also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Frequently asked questions

Are pets allowed at Grand Park Otaru?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Park Otaru?

Yes. Self-parking costs JPY 1650 per day. Parking spaces may be limited.

What are the check-in and check-out times at Grand Park Otaru?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10:00 AM.

What is there to do at Grand Park Otaru and nearby?

Have fun with nearby winter activities such as skiing.

Are there restaurants at or near Grand Park Otaru?

Yes, there are 2 on-site restaurants, featuring Japanese cuisine.

What's the area around Grand Park Otaru like?

Grand Park Otaru is a short 7-minute walk from Otaru-Chikkō Station and 19 minutes' walk from Sakaimachi Street.

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Grand Park Otaru Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice service and location is very good
The hotel offered exceptional service and enjoyed a highly convenient location with close proximity to the JR line. The staff were both friendly and accommodating.
tao, 4-night trip

10/10 Exceptional

Really convenient. And really great staff.
Ruby Chun Ju, 1-night trip

10/10 Exceptional

Very good location, clean and comfortable hotel. Windows open a crack, which is always a plus.
1-night trip

10/10 Exceptional

Excellent location
very spacious, clean. location is excellent, close to shopping mall and JR station. Can speak English
2-night trip

10/10 Exceptional

Comfortable and spacious guest rooms
Spacious room, Mountain View is very nice during winter time. Good for hotel guests who drive as the hotel location is about 10 mins away from the canal or other tourist attractions.
Mei Kuen Candy, 2-night trip

10/10 Exceptional

good view and link with shopping centre
stanley, 2-night trip

10/10 Exceptional

Very good
JINHWAN, 1-night trip

8/10 Very good

Good size of room and service
Sam, 2-night trip

8/10 Very good

A convenient location linked major shopping mall and restaurants.
Cheuk Yuen, 2-night trip

10/10 Exceptional

Lovely hotel, opulent foyer and dining area. Large western size room, harbour view. Breakfast was amazing, seafood, salad items, huge room overlooking marina. Highly recommend!
Susan, 1-night trip

8/10 Very good

Friend staff and convenience location is a plus.
Li Ling, 2-night trip

10/10 Exceptional

Our second stay at this hotel... lovely place to stay with great breakfast and excellent staff. Ideal location to stay if skiing in the area.
Ewen, 3-night trip

10/10 Exceptional

Everyone was very friendly and helpful during my stay :)
Jt, 2-night trip

8/10 Very good

Located within shopping mall so access is easy from train station if weather bad. However not near Otaru sights if you don't want to walk 30 Min. Ocean view from rooms is spectacular.
Kenneth, 2-night trip

8/10 Very good

Stay at Grand Oark Otaru
The ocean view from our room was very nice. There is a shopping mall next to the hotel but not much food variety. It was a 10mins walk from Otaruchikku station but Sakamachi food street was 20mins walk from hotel. Otaru Canal was 30mins walk from hotel.
4-night trip

8/10 Very good

Nice harbour view and friendly staff
Pinky, 1-night trip

8/10 Very good

Beautiful hotel. Our room is very spacious over looking the harbour. Breakfast is average.
Yuen Kwan, 3-night trip

10/10 Exceptional

The staff was very friendly and polite. They spoke Japanese well. Everything was done efficiently and smoothly. Thank you very much.
Takeshi, 1-night trip

10/10 Exceptional

The staff was very helpful.
james v, 2-night trip

10/10 Exceptional

Room is big with seaview But it is outdated
Wing Kee, 3-night trip

8/10 Very good

Nice stay. No extra for expedia vip
Kamrul, 1-night trip

10/10 Exceptional

Huge four star rooms overlooking beautiful bay and marina with bonus sunset view. Connects directly to train station through a local shopping center that will have everything you want and need including non-tourist super market and restaurants frequented by locals. That is because Otaru Minami is actually a commuter suburb of Sapporo! Easy one stop train ride to the touristy area of Otaru if you want. The Teppenacki and afternoon tea at the hotel aee world class top notch (locals good for special occasions) and priced accordingly. Staff are the friendliest we have met in all of Japan.
S., 2-night trip

10/10 Exceptional

Coffee maker in the room , it’s very nice
chin, 1-night trip

10/10 Exceptional

Great ocean vieq
2-night trip

8/10 Very good

Excellent
ISSARA, 1-night trip