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Air Terminal Hotel

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Deluxe Double Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing
Combined shower/bathtub, free toiletries, hair dryer, slippers
Hot springs

Overview of Air Terminal Hotel

Air Terminal Hotel

3.0 star property
Hot springs Chitose hotel with full-service spa, connected to the airport
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,006 verified guest reviews

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Bibi Shin-chitose Airport, Terminal Building, Chitose, Hokkaido, 066-0012
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Hot springs
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Children stay free
  • Fridge
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

Getting around

  • New Chitose Airport (CTS) - 2 min drive
  • Sapporo (OKD-Okadama) - 50 min drive
  • New Chitose Airport Station - 1 min walk
  • Minami-Chitose Station - 9 min drive
  • Chitose Station - 11 min drive


  • えびそば一幻 - 1 min walk
  • けやき - 1 min walk
  • スターバックス - 3 min walk
  • 小樽ニュー三幸 - 7 min walk

About this property

Air Terminal Hotel

A great choice for a stay in Chitose, Air Terminal Hotel is only 0.8 mi (1.3 km) from the airport. Guests can be pampered with massages at the spa. The overall property condition and airport get good marks from fellow travellers.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms
  • Arranged over 3 floors


  • Check-in time from 2:00 PM until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • On-site self-parking (JPY 1600 per night)
  • Off-site parking nearby (JPY 1600 per day)

Property amenities

Travelling with children

  • Children stay for free (see details)

What to do

  • Hot springs


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Full-service spa


  • Lift

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Partially open bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily. There are hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Children & extra beds

  • Cots/infant beds are available for JPY 1500.0 per night


  • Self-parking costs JPY 1600 per night
  • Parking is available nearby and costs JPY 1600 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.


Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

Also known as

Air Terminal Chitose
Air Terminal Hotel
Air Terminal Hotel Chitose
Terminal Air
Air Terminal Hotel Hotel
Air Terminal Hotel Chitose
Air Terminal Hotel Hotel Chitose

Frequently asked questions

Does Air Terminal Hotel offer free cancellation for a full refund?
Yes, Air Terminal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Air Terminal Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Air Terminal Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Air Terminal Hotel?
Yes. Self-parking costs JPY 1600 per night.
What are the check-in and check-out times at Air Terminal Hotel?
You can check in from 2:00 PM - 5:30 AM. Check-out time is 11 AM.
What is there to do at Air Terminal Hotel and nearby?
On-site recreation at Air Terminal Hotel includes hot springs. Air Terminal Hotel also has a spa.
What's the area around Air Terminal Hotel like?
Air Terminal Hotel is a short 2-minute drive from New Chitose Airport (CTS) and 6 minutes' walk from Doraemon Wakuwaku Sky Park. Travellers say that this hotel is in a good location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Wanting, 1-night trip
Verified guest review

10/10 Exceptional

James, 1-night trip
Verified guest review

10/10 Exceptional

Dr Edwin K L, 1-night trip
Verified guest review

6/10 Good

Would have rated our stay as 5 stars but could not because of the significant problem with the WIFI. It was so spotty and I had to go outside the hotel to use the airport WIFI. Please fix this and your hotel will be too-rated!
Joyce, 3-night trip
Verified guest review

10/10 Exceptional

Bruce, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 1-night trip
Verified guest review

10/10 Exceptional

Right at the airport. Free use of the Onsen, shopping and a quick easy train ride to Sapporo
William, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Very welcoming and comfortable hotel
Maxine, 1-night romance trip
Verified Wotif guest review

8/10 Very good

Idy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Extremely convenient for flying
Elaine, 1-night trip
Verified Expedia guest review