Queen's Hotel Chitose

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Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi
Desk, soundproofing, iron/ironing board, free WiFi

Overview of Queen's Hotel Chitose

Queen's Hotel Chitose

3.0 star property
3-star Chitose hotel with restaurant

8.8/10 Fabulous

330 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bathtub
  • Laundry facilities
  • 24/7 front desk
The price is S$109
Price available on 31/08/2022
5-6-1, Saiwai-cho, Chitose, Hokkaido, 066-0063
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Sauna
  • 24-hour front desk
  • Air conditioning
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV
  • Free self parking
  • Soundproofed rooms
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Lake Shikotsu - 29 min drive
  • Sapporo Dome - 38 min drive
  • Makomanai Sekisui Heim Ice Arena - 52 min drive
  • Nakajima Park - 51 min drive
  • Odori Park - 50 min drive
  • Hokkaido University - 52 min drive
  • Tanukikoji Shopping Street - 52 min drive

Getting around

  • New Chitose Intl. Airport (CTS) - 9 min drive
  • Sapporo Okadama Airport (OKD) - 49 min drive
  • Minami-Chitose Station - 5 min drive
  • Chitose Station - 8 min walk
  • Sapporo Beer Teien Station - 8 min drive

About this property

Queen's Hotel Chitose

A great choice for a stay in Chitose, Queen's Hotel Chitose is just 3.5 mi (5.7 km) from the airport. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. The helpful staff and overall property condition get good marks from fellow travelers.


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms


  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Water dispenser


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Sauna


  • Elevator
  • Wheelchair-accessible parking
  • Stair-free path to entrance


  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of JPY 1100 for adults and JPY 1100 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards and cash.

Also known as

Queen's Chitose
Queen's Hotel Chitose Hotel
Queen's Hotel Chitose Chitose
Queen's Hotel Chitose Hotel Chitose

Frequently asked questions

Does Queen's Hotel Chitose offer free cancellation for a full refund?
Yes, Queen's Hotel Chitose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Queen's Hotel Chitose?
As of 17 August 2022, prices found for a 1-night stay for 2 adults at Queen's Hotel Chitose on 31 August 2022 start from S$109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Queen's Hotel Chitose?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Queen's Hotel Chitose?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Queen's Hotel Chitose?
Yes, there's free self parking.
What are the check-in and check-out times at Queen's Hotel Chitose?
You can check in from 3 PM - midnight. Check-out time is 11 AM.
What is there to do at Queen's Hotel Chitose and nearby?
Queen's Hotel Chitose has a sauna.
Are there restaurants at or near Queen's Hotel Chitose?
Yes, there's an onsite restaurant, Kitchen Gorilla. Nearby restaurants include Victoria Station (3-min walk), Marugame Seimen (5-min walk), and Rāmen Yamaokaya (10-min walk).
What's the area around Queen's Hotel Chitose like?
Queen's Hotel Chitose is a short 8-minute walk from Chitose Station and 17 minutes' walk from Chitose Salmon Aquarium. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Comfortable and good value
Easy walk from station on a fine day. Nice hotel with a quite small and compact room which is common in Japan. Room was modern and very clean and tidy. You get a choice between western and traditional Japanese bedrooms - we chose western and the beds were very comfortable. Breakfast was a set menu brought to you on a tray as is often traditional in Japan. So if you like a breakfast bar from where you can choose what you want this is not available. But you do have the choice of a number of 'tray' options - again we chose western. This was, as you would expect in Japan, nicely presented and of good quality, with half a dozen different small plate items. They advertise they have a free shuttle to the airport, however last shuttle is 10.45 am so if you have an afternoon or evening flight you have to find your own transport.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great place to stay for early flight catching
One of the satisfactory hotels so far which staff speak decent English. Coupons to receive free drinks from a cafe next door were given to us upon check-in too! The room was well furnished and equipped with good amenities and facilities. Do take note that should you select a smoking room (due to cost-savings), please expect a faint woody/musky scent on the pillows and in the room. The hotel also provides shuttle bus service for free, which is very helpful especially for those who are catching morning flights.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay! would recommend!
Loved the hotel and would recommend to others. The only complaint i have is it would be nice to have one more earlier shuttle to the airport. I was told i would have enough time to check in to my 7:45 flight with a 6:35 shuttle. This is NOT true on a busy ANA flight to Tokyo. Huge lines. I had to request from an employee to jump in front of the line in order to get checked in in time.
1-night trip
Verified Hotels.com guest review

4/10 Fair

We checked in two adults and two kids in two rooms. We had booked with breakfast included. The rude guy in the reception wanted us to pay for breakfast for our kids although breakfast was included for four people. They told us the included breakfast was only for ADULTS. The men in the reception were super rude. After we had spent much time proving tthe women in the reception
Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very convenience and free shuttle bus available. Good service.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

It was all ok but the room was quite small for two people
Carl, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Krittiya, 1-night business trip
Verified Hotels.com guest review