Authent Hotel Otaru

Photo gallery for Authent Hotel Otaru

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Down comforters, desk, iron/ironing board, free WiFi
Down comforters, desk, iron/ironing board, free WiFi
Down comforters, desk, iron/ironing board, free WiFi
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Overview of Authent Hotel Otaru

Authent Hotel Otaru

3.5 star property
3.5-star hotel with 3 restaurants, near Otaru City Art Museum

8.6/10 Fabulous

549 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Ski facilities
The price is S$157
Price available on 15/09/2022
2-15-1, Inaho, Otaru, Hokkaido, 047-0032
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Breakfast available
  • Ski storage
  • Sauna
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Vending machine
For families
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Deep soaking bathtub
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Otaru
  • Otaru Canal - 1 min drive
  • Kiroro Resort - 33 min drive

Getting around

  • Sapporo Okadama Airport (OKD) - 33 min drive
  • New Chitose Intl. Airport (CTS) - 65 min drive
  • Inaho Station - 20 min drive
  • Hoshioki Station - 20 min drive
  • Teine Station - 21 min drive

About this property

Authent Hotel Otaru

3.5-star hotel in the city center
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and 2 bars at Authent Hotel Otaru. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature French cuisine and more. Free in-room WiFi and a sauna are available to all guests.
Additional perks include:
  • Japanese breakfast (surcharge), coffee/tea in the lobby, and a water dispenser
  • A porter/bellhop, free newspapers, and an elevator
  • A gift shop, luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at Authent Hotel Otaru have comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • LED TVs with digital channels
  • Refrigerators, heating, and daily housekeeping


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 195 rooms
  • Arranged over 11 floors


  • Check-in time from 2:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free

What to do

  • Skiing nearby

Working away

  • Meeting room


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage


  • 1 building/tower
  • Built in 1998
  • Sauna


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet


  • English
  • Japanese

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping

Special features


Casablanca - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
Irifune - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Kaioh - This restaurant serves lunch and dinner.
Ondine - This café serves light fare only.

Fees & policies

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 2550 per person (approximately)


  • Self parking costs JPY 1000 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards and cash.

Also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Does Authent Hotel Otaru offer free cancellation for a full refund?
Yes, Authent Hotel Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Authent Hotel Otaru?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Authent Hotel Otaru on 15 September 2022 start from S$157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Authent Hotel Otaru?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Authent Hotel Otaru?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Authent Hotel Otaru?
You can check in from 2:00 PM - 11:00 PM. Check-out time is 11 AM.
What is there to do at Authent Hotel Otaru and nearby?
Have fun with nearby winter activities like skiing. Enjoy amenities like 2 bars and a sauna.
Are there restaurants at or near Authent Hotel Otaru?
Yes, there are 3 onsite restaurants, featuring French cuisine. Nearby restaurants include Otaru Bine (3-min walk), Taki's Bar (3-min walk), and Yabuhan Soba (3-min walk).
Does Authent Hotel Otaru have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Authent Hotel Otaru like?
Authent Hotel Otaru is in the heart of Otaru, a short 6-minute walk from Otaru Canal and 3 minutes' walk from Sakaimachi Street. Travelers say the area is walkable and ideal for skiing.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Fabio, 1-night family trip
Verified guest review

10/10 Exceptional

Spent a day in Otaru for the 2020 snow festival. Authent Hotel in Otaru was great. Clean, convenient, walking distance from the train station via a covered shopping street. Room was available early, which was a plus, given our busy day. All in all a great experience.
1-night trip
Verified guest review

10/10 Exceptional

I wish to thanks 1 of the counter staff that took the extra effort to help me when i face some issue in looking for mapcode. He even ask for my itinerary and offer to help me find out all the mapcodes of the location i wish to go. Sorry i did not get your name. Thank you.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Naomi, 1-night trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Robert, 1-night family trip
Verified guest review

10/10 Exceptional

Top service, comfort and location
Fantastic service, excellent location about 6 mins walk to JR Station. Very comfortable hotel with generous amenities and good sized room and bathroom.
Angela, 1-night trip
Verified guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent in Otaru
Good enough space for 2 persons, queen size of bed with twin, 10minutes walk from Otaru station
Naoki, 1-night trip
Verified guest review

8/10 Very good

Pacita, 2-night trip
Verified guest review