Skip to main content.
All properties in Otaru, Hokkaido, Japan
1 room, 2 adults

Grand Park Otaru

4-star4 stars
11-3 Chikko, Otaru, Hokkaido, 047-0008, Japan

4-star hotel with 3 restaurants, connected to a shopping center, near Otaru Canal
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Japan may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Old hotel, location not so good, although connected to Aeon mall, but the mall nothing to…Nov 30, 2019
  • My stay was comfortable. Great view of the marina. Higly recommend the connecting rooms…Nov 10, 2019

Grand Park Otaru

More Info: 6823 2342

from S$85
  • Superior Triple Room, Non Smoking, Mountain View (2 Beds+1 Extra Bed)
  • Superior Triple Room, Non Smoking, Ocean View (2 Beds+1 Extra Bed)
  • Japanese Style Suite Room, Smoking, Ocean View
  • Deluxe Double Room, Smoking, Mountain View
  • Deluxe Double Room, Smoking, Ocean View
  • Deluxe Twin Room, Smoking, Mountain View
  • Deluxe Twin Room, Smoking, Ocean View
  • Presidential Suite Room, Smoking
  • Executive Suite Room, Smoking
  • Bay Suite Room, Smoking
  • 2 Connecting Twin Room, Non Smoking, Ocean View
  • Japanese Style Room, Smoking, Ocean View
  • Superior Double Room, Non Smoking, Mountain View
  • Superior Twin Room, Non Smoking, Mountain View
  • Superior Twin Room, Non Smoking, Ocean View
  • Deluxe Double Room, Non Smoking, Ocean View
  • Deluxe Double Room, Non Smoking, Mountain View
  • Deluxe Twin Room, Non Smoking, Mountain View
  • Superior Double Room, Non Smoking, Ocean View
  • Deluxe Twin Room, Non Smoking, Ocean View
  • Japanese Style Suite Room, Non Smoking, Ocean View
  • Japanese Style Room, Non Smoking, Ocean View

What’s around Grand Park Otaru

Landmarks

  • Otaru Canal - 42 min walk
  • Shin Nihonkai Ferry - 26 min walk
  • Sakaimachi Street - 31 min walk
  • Kita-no-homare Brewery Shusen-kan Museum - 31 min walk
  • Syusenkan - 32 min walk
  • Otaru Music Box Museum - 33 min walk
  • Suitengu - 40 min walk
  • Otaru City Art Museum - 2.4 mi / 3.9 km

Getting around

  • New Chitose Airport (CTS) - 66 min drive
  • Okadama Airport (OKD) - 45 min drive
  • Inazumi-koen Station - 21 min drive
  • Hassamu Station - 23 min drive
  • Hoshimi Station - 24 min drive
  • Ski shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 296 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Japan may have travel restrictions in place, including self-quarantine, due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The type of breakfast (buffet or full) available at this property varies with stay dates.
A scheduled power outage will take place on April 13, 2021 1-5 AM. Please note that all electric facilities and elevators will be out of service during this time.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (JPY 1100 per night)

  • Onsite parking limited (max 10 spaces per unit)

Offsite

  • Ski shuttle*

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • 3 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Ski shuttle (surcharge)
Working away
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Korean

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Terrace Brasserie - This restaurant serves breakfast, lunch, and dinner.

Marina Bar & Restaurant - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Cocoro - This sushi bar specializes in Japanese cuisine and serves lunch and dinner.

Grand Park Otaru’s small print

Also known as

  • Hotel Grand Park Otaru
  • Otaru Hilton
  • Grand Park Hotel Otaru
  • Otaru Grand Park Hotel
  • Hilton Otaru
  • Grand Park Otaru Hokkaido
  • Otaru Hilton
  • Hilton Otaru
  • Grand Park Hotel Otaru
  • Otaru Grand Park Hotel
  • Grand Park Otaru Hotel
  • Otaru Grand Park
  • Grand Park Otaru Otaru
  • Grand Park Otaru Hokkaido
  • Grand Park Otaru Hotel Otaru
  • Grand Park Hotel Otaru
  • Grand Park Otaru Hokkaido
  • Grand Park Otaru Hotel Otaru
  • Hilton Otaru
  • Otaru Grand Park Hotel
  • Otaru Hilton
  • Grand Park Otaru Hotel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests must contact this property in advance to reserve onsite parking.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs JPY 1100 per night

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Park Otaru

  • Does Grand Park Otaru offer free cancellation for a full refund?
    Yes, Grand Park Otaru does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Park Otaru?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Park Otaru?
    Yes. Self parking costs JPY 1100 per night. Parking spots may be limited.
  • Are pets allowed at Grand Park Otaru?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Grand Park Otaru?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Grand Park Otaru?
    Yes, there are 3 onsite restaurants, featuring Japanese cuisine. Nearby restaurants include Mos Burger (3-min walk), New Naruto (2 mi), and The Uroko (2 mi).
  • What is there to do at Grand Park Otaru and nearby?
    Have fun with nearby winter activities like skiing.

Recent reviews

Fabulous 8.6 From 527 reviews

Very good 8.0
Beautiful sea view and comfortable big room. It is connected to the Aeon supermarket as well which is quite convenient. However for those who don’t drive, it is a 1-2km walk to the city centre. For those who drive, there is a parking fee (was 1100 yen for us) and bear in mind parking in the city center (where all the attractions are is very expensive - can be 200 yen / 30 mins.
Wanyi, sg1 night romance trip
Exceptional 10.0
Good location with lot of amenities. No problem with parking for self drive trio.
sg1 night family trip
Exceptional 10.0
1st time & a memorable stay in Otaru!
sg2 night romance trip
Very good 8.0
Clean rooms with superb view to the sea. Location was ideal because it was just beside a shopping mall.
Lydia, sg2 night family trip
Very good 8.0
The equipment doesn’t work like Japanese style
somkuan, sg2 night family trip
Exceptional 10.0
1) comfortable with the triple bed, air-con adjustable, welcome gift very nice 2) no iron and iron board in the room 3) TV channel very limited 4) no coffee and tea provided, only green tea, not many people like. 5) we are enjoying the breakfast, must be more flexible for taking away breakfast, due to we need to rush out for day tour and we have one 4 years old kid, we need to call him very early due to the takeaway breakfast reject buy staff.
SSH, sg6 night family trip
Exceptional 10.0
The double room that we chose was very spacious for japan's standard. Facilities were well mantained and the hotel was also located conveniently from otaruchikko Station. Just note that from 8pm to 10 am, one my have walk in the frigid outdoors to reach the hotel.
sg2 night romance trip
Very good 8.0
n jo y
great
Ng, sg1 night trip with friends
Very good 8.0
Good clean hotel
Good convenient hotel.
sg1 night trip with friends
Exceptional 10.0
Our 2nd time staying in this hotel. Room is big. Walking distance from otaru chiko station via sheltered walk way, very convenient.
sg1 night trip

Grand Park Otaru