Hotel Nord Otaru

Photo gallery for Hotel Nord Otaru

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View from room
Down comforters, in-room safe, desk, iron/ironing board
Down comforters, in-room safe, desk, iron/ironing board

Overview of Hotel Nord Otaru

Hotel Nord Otaru

3.5 star property
Riverfront hotel with restaurant, near Otaru Canal

8.7/10 Fabulous

995 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Laundry facilities
The price is S$72
Price available on 30/05/2022
1-4-16 Ironai, Otaru, Hokkaido, 047-0031
Main amenities
  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
For families
  • Children stay free
  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Otaru Canal - 1 min walk
  • Sakaimachi Street - 1 min drive
  • Otaru Music Box Museum - 5 min drive
  • Shin Nihonkai Ferry - 6 min drive
  • Otaru Tenguyama Ropeway - 12 min drive
  • Otaru Aquarium - 10 min drive
  • Asarigawa Hot Spring - 14 min drive
  • Snow Cruise Onze - 37 min drive
  • Kokusai Ski Resort - 25 min drive
  • Nikka Whiskey Distillery Yoichi - 28 min drive
  • Kiroro Resort - 37 min drive

Getting around

  • Sapporo Okadama Airport (OKD) - 33 min drive
  • New Chitose Intl. Airport (CTS) - 64 min drive
  • Inaho Station - 20 min drive
  • Hoshioki Station - 20 min drive
  • Teine Station - 21 min drive

About this property

Hotel Nord Otaru

Hotel Nord Otaru features a rooftop terrace and puts you just steps from Otaru Canal. Guests looking for a bite to eat can check out sizzle, which serves breakfast and lunch. A bar/lounge and a terrace are offered, and rooms get the details right with down comforters and slippers. The overall property condition and location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 6 floors


  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (JPY 1200 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Taking the kids

  • Children stay free

Working away

  • Meeting room


  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


Sizzle - This buffet restaurant serves breakfast and lunch.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1870 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve rollaway/extra beds


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 1200 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

HISAKO, 3-night trip
Verified guest review

10/10 Exceptional

Vanxay, 1-night trip
Verified Expedia guest review

8/10 Very good

Very spacious , clean and nice view. Location is very convenient
Taniesha, 1-night romance trip
Verified Expedia guest review

6/10 Good

michael, 1-night trip
Verified guest review

10/10 Exceptional

1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely location
Comfy beds and room. Great location and a nice breakfast. Great spot to see canal and explore.
Thomas, 1-night family trip
Verified guest review

10/10 Exceptional

The location is easy to find and walkable distance to Sakaimachi Street and Otaru canal. The staffs are very helpful and friendly.
WeiTing, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great rooms and good size for Japan, very good location right at the canal, good for the lantern festival.
Peter, 2-night trip
Verified guest review

4/10 Fair

Very dated hotel with smokers near the canal.
I booked this Hotel at the last minute as I needed to stay an extra night in Otaru due to weather. The hotel is extremely worn and dated. The lobby, hallways and bar have a foul smell. I don’t know if they have a dead animal in the heating system or use string cleaning products but it was gross. The space around the front desk smelled like smoke. The front desk staff said that wasn’t possible as it’s a non smoking hotel and maybe it was coming from the outside. My room was incredibly dated, the bed was uncomfortable and the linens terrible! I appreciated the pajamas and the spaciousness of the room but that’s it. For literally 20 dollars more I stayed at a much nicer hotel around the corner. The bar upstairs doesn’t open until later in the evening. In terms of service, The bartender was the nicest person I met at the hotel. The sample appetizer and drink was nice albeit very small. When I was finally enjoying the hotel and having a cocktail at the bar, a man came in lit a cigarette and began to smoke at the bar. It was disgusting! The entire room smelled of smoke. I along with other guests were grossed out. I would have stayed to have another drink but I couldn’t breathe.
Robert, 1-night trip
Verified guest review

8/10 Very good

Nipa, 3-night trip
Verified guest review