Marukoma Onsen Ryokan

Photo gallery for Marukoma Onsen Ryokan

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Minibar, in-room safe
Minibar, in-room safe
Minibar, in-room safe
Minibar, in-room safe

Overview of Marukoma Onsen Ryokan

Marukoma Onsen Ryokan

3.0 star property
Mountain Chitose ryokan with restaurant

8.6/10 Fabulous

217 verified guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
  • Restaurant
  • Onsen
The price is S$342
Price available on 21/08/2022
Shikotsuko Poropinai 7, Chitose, Hokkaido, 066-0287
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Water dispenser
Feel at home
  • Children stay free
  • Refrigerator
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk
  • Lake Shikotsu - 1 min drive
  • Sapporo Dome - 59 min drive
  • Odori Park - 59 min drive
  • Hokkaido University - 61 min drive

Getting around

  • New Chitose Intl. Airport (CTS) - 46 min drive
  • Sapporo Okadama Airport (OKD) - 77 min drive
  • Tomakomai Station - 41 min drive
  • Chitose Station - 41 min drive
  • Sapporo Beer Teien Station - 47 min drive

About this property

Marukoma Onsen Ryokan

3-star ryokan by the lake
An indoor mineral hot spring (onsen), a terrace, and shopping on site are just a few of the amenities provided at Marukoma Onsen Ryokan. The onsite restaurant, Komakusa, features Japanese cuisine. In addition to a garden and a snack bar/deli, guests can connect to free WiFi in public areas.
Other perks at this ryokan include:
  • Buffet breakfast (surcharge), hot springs on site, and an elevator
  • Meeting rooms, a 24-hour front desk, and a water dispenser
  • Concierge services, a banquet hall, and karaoke
  • Guest reviews speak well of the location
Room features
All guestrooms at Marukoma Onsen Ryokan include thoughtful touches such as air conditioning, as well as amenities like safes and minibars. Guests reviews speak well of the comfortable rooms at the property.
Extra amenities include:
  • Showers, bidets, and free toiletries
  • Refrigerators, heating, and daily housekeeping


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms


  • Check-in time from 3 PM - 7:30 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers pickup service from Shikotsukohan Bus Terminal only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas


  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant
  • Kaiseki meal
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free

What to do

  • Hot springs
  • Karaoke
  • Shopping
  • Skiing nearby

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services


  • Safe-deposit box at front desk
  • Garden
  • Terrace


  • Elevator


  • English
  • Japanese

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Turndown service

Freshen up

  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)

Special features


Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to 11:00 PM.


Komakusa - This restaurant specializes in Japanese cuisine and serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1650 per person (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Marukoma Onsen Ryokan Chitose
Marukoma Onsen Chitose
Marukoma Onsen
Marukoma Onsen Ryokan Ryokan
Marukoma Onsen Ryokan Chitose
Marukoma Onsen Ryokan Ryokan Chitose

Frequently asked questions

Does Marukoma Onsen Ryokan offer free cancellation for a full refund?
Yes, Marukoma Onsen Ryokan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Marukoma Onsen Ryokan?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Marukoma Onsen Ryokan on 21 August 2022 start from S$342, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Marukoma Onsen Ryokan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Marukoma Onsen Ryokan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marukoma Onsen Ryokan?
Sorry, there's no onsite parking at Marukoma Onsen Ryokan.
What are the check-in and check-out times at Marukoma Onsen Ryokan?
You can check in from 3 PM - 7:30 PM. Check-out time is 10 AM.
What is there to do at Marukoma Onsen Ryokan and nearby?
Have fun with nearby winter activities like skiing. Additional recreation onsite includes hot springs. Marukoma Onsen Ryokan also has a garden.
Are there restaurants at or near Marukoma Onsen Ryokan?
Yes, Komakusa offers Japanese cuisine. Nearby restaurants include Mizuno uta AMAM (7 mi), showa bussan (7 mi), and Memere (7 mi).
What's the area around Marukoma Onsen Ryokan like?
Marukoma Onsen Ryokan is located on the boardwalk, a short 1-minute walk from Lake Shikotsu. Travelers say this ryokan is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Had a wonderful time at the onsen last week. Room came with dinner and buffet breakfast, was quite taken aback when the room didn't come with a shower but we managed by booking a private onsen at night, also it was winter so it wasn't much of an issue. Staff were very helpful, we had a wonderful time and good view of Lake Shikotsu from our room
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified guest review

8/10 Very good

Onsen was great! So was the service staff including the reception and the waitresses at the restaurants. Had a tatami room which was very comfortable. Dinner was kaiseki, and therefore, really sumptuous. Breakfast was alright and can be better in terms of quality and spread. All in all, we had a good experience!
1-night trip with friends
Verified Expedia guest review

6/10 Good

Very cramp room, service staff for dinner are excellent comparing to the breakfast restaurant service staff excellent dinners very authentic Japanese dishes, as compared to Sapporo spreads
6-night family trip
Verified guest review

8/10 Very good

Perfect place in fall!
A most beautiful view from outside onsen to the lake and the mountain. Colorfull scenery, very impressive indeed. There very some unknown black ”beetles” (?) on the room cieling which dropped to my face, neck and arm when I was asleep. Not a nice wakeup call! I could not sleep after 2:30am that night! The dinner was served in our room. We do not like so much eating in our bedroom.
1-night romance trip
Verified guest review

10/10 Exceptional

An authentic vintage Onsen hotel that can bring you calm, comfy, and zen style of life!
Campbell, 1-night trip
Verified guest review

10/10 Exceptional

1-night romance trip
Verified guest review

8/10 Very good

We stayed in a Non~smoking facing lake room which was newly renovated. Dinner added Japanese style grilled fish set ( indoor table BBQ) to our Kaiseki dinner was good experience. Onsens were good and traditional, esp. natural onsen by the lake which required walking 61 stairs each way。 A nice stay for enjoying the hotel only as there were no other shops or convenient stores around.
V, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent food and hot spring facilities. Our family enjoyed so much on the hot spring and the dinner served. The breakfast was local but with vast variety, enjoyed the breakfast time with many dishes to choose to go with rice or congee. The hostel also provided good connection service to the main streets and overall it is a good place for relaxation and family gathering.
HO MAN, 2-night family trip
Verified guest review

10/10 Exceptional

1-night family trip
Verified guest review