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All properties in Chitose, Hokkaido, Japan

Portom International Hokkaido

4-star hotel with 2 restaurants, connected to the airport, near Doraemon Wakuwaku Sky Park

  • Free WiFi
From
S$388

Image gallery

  • Portom International Hokkaido
  • Portom International Hokkaido
  • Superior Twin Room, Non Smoking - Bathroom
  • Junior Suite Twin Room - Bathroom
  • Portom International Hokkaido
Portom International Hokkaido. Image 1 of 21.
1 / 21Portom International Hokkaido
New Chitose Airport Terminal Building 4F, Chitose, 066-0012, Hokkaido, Japan
9.8.Exceptional.
  • A very comfortable and convenient hotel with a beautiful decor and superb service. Well…

    Dec 16, 2021

  • Spent one beautiful night at this property. The service was impeccable and the room…

    Feb 24, 2020

See all 19 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Restaurant
  • The following facilities are closed on Thursday and Friday:
    • Free WiFi
    • Parking available
    • Bathtub
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 171 guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • Breakfast available
    • Fitness center
    • Spa services

    For families

    • Separate bathtub and shower
    • Free toiletries
    • Daily housekeeping
    • Iron/ironing board
    • Hair dryer
    • Elevator

    What’s around

    • Doraemon Wakuwaku Sky Park - 4 min walk
    • Chitose Outlet Mall Rera - 5.6 mi / 9 km
    • Chitose Salmon Aquarium - 6.3 mi / 10.1 km
    • Aoba Park - 6.8 mi / 11 km
    • Utonai-ko Sanctuary - 7.4 mi / 11.9 km
    • Meisui Fureai Park - 9 mi / 14.4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Twin Room, Non Smoking
    • Junior Suite Double Room
    • Junior Suite Twin Room
    • Portom Suite Room

    What’s around

    Landmarks

    • Doraemon Wakuwaku Sky Park - 4 min walk
    • Chitose Outlet Mall Rera - 5.6 mi / 9 km
    • Chitose Salmon Aquarium - 6.3 mi / 10.1 km
    • Aoba Park - 6.8 mi / 11 km
    • Utonai-ko Sanctuary - 7.4 mi / 11.9 km
    • Meisui Fureai Park - 9 mi / 14.4 km
    • Northern Horse Park - 9.3 mi / 14.9 km
    • Tarumaezan Shrine - 13.2 mi / 21.3 km
    • Ecorin Village - 15.1 mi / 24.4 km

    Getting around

    • New Chitose Airport (CTS) - 1 min drive
    • Okadama Airport (OKD) - 45 min drive
    • New Chitose Airport Station - 7 min walk
    • Uenae Station - 12 min drive
    • Sapporo Beer Teien Station - 13 min drive
    map
    See on map
    New Chitose Airport Terminal Building 4F, Chitose, 066-0012, Hokkaido, Japan

    At a glance

    Hotel size

    • This hotel has 171 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

    Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Offsite parking within 492 ft (JPY 1200 per day)
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café

    Things to do

    • Fitness facilities
    • Spa services on site

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • Designated smoking areas

    Accessibility

    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • Japanese

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Premium bedding
    • Pillowtop mattress

    Freshen up

    • Separate bathtub and shower
    • Free toiletries
    • Hair dryer

    Stay connected

    • Free WiFi

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

    Dining

    フレンチレストラン TATERU YOSHINO - Onsite fine-dining restaurant.

    日本食ダイニング 京都 下鴨茶寮-北のはなれ- - Onsite fine-dining restaurant. Open select days.

    カフェ スカイライブラリー - Onsite café. Open daily.

    ザ・バー / ザ・シガーバー - Onsite bar. Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Parking is available nearby and costs JPY 1200 per day (492 ft away)
    • Parking height restrictions apply

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts credit cards and cash.

    Also known as

    • Portom Hokkaido Chitose
    • Portom International Hokkaido Hotel
    • Portom International Hokkaido Chitose
    • Portom International Hokkaido Hotel Chitose

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Portom International Hokkaido does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Parking spots may be limited.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
    • Yes, there are 2 onsite restaurants. The dining venue will be unavailable from January 1 2022 to March 1 2022 (dates subject to change). Nearby restaurants include Yoshinoya (8-min walk), Rāmen Yamaokaya (2.9 mi), and Marugame Seimen (3.2 mi).
    • Portom International Hokkaido has a fitness center and spa services.
    9.8.Exceptional.
    • 10.0.Exceptional

      Hotel had just opened the week before so there were a few things that needed attention but over all this hotel is awesome. The onsen is free to guests and one of the nicest I’ve been in.

      evan, 1 night trip with friends, Feb 8, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The hotel is conveniently located at the international terminal building. We stayed overnight but wished we stayed longer. The room was modern, big and spacious, which is uncommon in Japan. The staff was very gracious and thoughtful of our needs and the breakfast was a great experience as well. We loved our stay and hope to stay in it again in our next visit.

      JTF, 1 night family trip, Feb 3, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      必要以上の豪華

      エアコンはしっかりしていたと思いますが、寒かったです。また灯りが全体的に暗い印象です。朝食は従業員の圧迫感がとんでもなかったです。ゆっくり食べたかったです。

      TAKUYA, 1 night trip, Jan 15, 2022

      Verified Hotels.com guest review

    • 10.0.Exceptional

      スタッフの対応が良かった! ホテルが新しいので綺麗 コロナのせいなのか静かホテルでした。 朝食も美味しく頂きました。

      2 night trip, Jul 16, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      拠点として便利です。

      周辺観光の拠点として非常に便利です。 施設も充実していますので、使い勝手がよいです。

      HIROAKI, 1 night trip, Aug 14, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      歯ブラシなども品質が良く、細かいところまで目が行き届いています。

      1 night business trip, Aug 11, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      2回目の利用でしたが、いつも期待以上の感動的なホスピタリティで大満足です。世界レベルでも指折りだと思います。

      K.I, 1 night romance trip, Aug 8, 2020

      Verified Expedia guest review

    • 8.0.Very good

      二月にオープンしたばかりの高級ホテル。 インバウンド需要がなくなって、連休にも 関わらず余り宿泊者はいらっしゃらないようでした。でも このホテルは素晴らしいデス 朝食は美味しい生ジュース お代わり自由。 オムレツ、カリフラワーのポタージュ。 温泉も専用の着替え、バッグ、草履と 行き届いたものでした。 フロントの前を通るたびに立ち上がってくださるのは、庶民の私は気を使うので、 余り好みではありません。 空港内で泊まれるのは、とても楽しいので また、行きたいデス。部屋から国内線の 機影が見えました。

      サバキチ, 1 night family trip, Jul 22, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      とても素晴らしいホスピタリティでした。

      kurumi, 3 night romance trip, Jul 21, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      このホテルに泊まるために、北海道に行きました。空港内から出ることもなく美味しいお店や買い物に行けます。最高の場所にある、素敵なホテルでした。アメニティーも全て揃っており、バスローブ、館内用の服(温泉用)、パジャマも有りました。ホテルの館内も芸術品に溢れており、まるで美術館にいるようでした。スタッフの方達も皆さん感じが良く、気持ちの良い滞在が出来ました。リーズナブルなお値段でこんなに素晴らしい所に泊まれるのは中々無いと思います。また絶対に行こうと思います。

      Koi, 1 night family trip, Jun 28, 2020

      Verified Expedia guest review

    See all 19 reviews