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Portom International Hokkaido

4.0 star property
Hot springs hotel with 2 restaurants, connected to the airport, near Doraemon Wakuwaku Sky Park

Choose dates to view prices

Nestled near Doraemon Wakuwaku Sky Park, Portom International Hokkaido offers a tranquil retreat. Soak in the indoor mineral hot spring or indulge in meals at one of the two on-site restaurants. Stay connected with free WiFi and enjoy access to a bar, gym, coffee shop and gift shop during your stay.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Onsen
  • Spa
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Separate bath and shower
  • Daily housekeeping
  • Lift
  • Minibar
  • In-room climate control (air conditioning)
The current price is S$340
18 Mar - 19 Mar

Why we love this property

Relax and rejuvenate
Spa services and a mineral hot springs offer ultimate relaxation at this hotel. The fitness room completes a perfect wellness retreat.
Dine in style
This hotel features 2 restaurants, a cafe, and a bar where culinary adventures await. Full breakfast options kick off each day's dining journey.
Sleep luxury retreat
Drift into dreamland on pillowy mattresses with premium bedding. Slip into plush dressing gowns, and indulge with refreshments from in-room minibars.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Twin Room, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(46 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior Suite Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Twin Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Portom Suite Room

Premium bedding, pillow-top beds, minibar, in-room safe

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

View all photos for Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior suite - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included (Non Smoking)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room - Grilled Wagyu Steak Set Dinner / Buffet Breakfast Included(Non Smoking)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room-Sea Urchin,Salmon Roe,Crab Rice Bowl Set Dinner/Buffet Breakfast (Non Smoking)

Highlights

Soundproofed
Air conditioning
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior suite - Sea Urchin, Salmon Roe, Crab Rice Bowl Set Dinner / Buffet Breakfast (Non Smoking)

Highlights

Soundproofed
Air conditioning
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite - Crab Set Dinner & Buffet Breakfast Included

Highlights

Soundproofed
Air conditioning
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room - Crab Set Dinner & Buffet Breakfast Included

Highlights

Soundproofed
Air conditioning
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Large Single Beds

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8.8 out of 10, Excellent, 1,366 reviews
The price is S$199
9 Mar - 10 Mar
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About the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.2 km
  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Sapporo Dome - 35 min drive - 43.2 km
  • Lake Shikotsu - 37 min drive - 38.9 km
  • Tanukikoji Shopping Street - 42 min drive - 50.5 km

Getting around

  • New Chitose Airport (CTS) - 9 min drive
  • Sapporo (OKD-Okadama) - 68 min drive
  • New Chitose Airport Station - 7 min walk
  • Minami-Chitose Station - 13 min drive
  • Uenae Station - 16 min drive

Restaurants

  • ‪北海道ラーメン道場 - ‬8 min drive
  • ‪えびそば一幻 - ‬9 min drive
  • ‪どんぶり茶屋 - ‬9 min drive
  • ‪弟子屈ラーメン - ‬8 min drive
  • ‪五十七番寿し - ‬8 min drive

About this property

Portom International Hokkaido

Connected to the airport, Portom International Hokkaido is a great choice for a stay in Chitose. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 171 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Off-site parking within 492 ft (JPY 3500 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Ice skating nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Spa services
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Dining

フレンチレストラン TATERU YOSHINO – On-site fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- – On-site fine-dining restaurant. Open selected days.
カフェ スカイライブラリー – On-site café. Open daily.
ザ・バー / ザ・シガーバー – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4807 for adults and JPY 2530 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Parking

  • Parking is available nearby and costs JPY 3500 per day (492 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Are pets allowed at Portom International Hokkaido?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Portom International Hokkaido?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Portom International Hokkaido?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Portom International Hokkaido and nearby?

Have fun with nearby winter activities such as ice skating, sledging and snow tubing. Enjoy amenities such as a fitness centre and spa services.

Are there restaurants at or near Portom International Hokkaido?

Yes, there are 2 on-site restaurants.

What's the area around Portom International Hokkaido like?

Portom International Hokkaido is a short 9-minute drive from New Chitose Airport (CTS) and 7 minutes' walk from New Chitose Airport Onsen.

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Reviews

Portom International Hokkaido Reviews

10

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The property is conveniently located and connected to the terminal, making it very easy to access. (9 reviews)
  • Breakfast was delicious and of high quality with a great selection. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Airport
Amenities
Service staff
Onsen
Location

Reviews

10/10 Exceptional

Beautiful room and hotel
Leslie, 1-night trip

10/10 Exceptional

Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
Christina, 1-night trip

8/10 Very good

Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Daniel, 2-night trip

10/10 Exceptional

The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Wylie, 1-night trip

10/10 Exceptional

Room was spacious and clean.
Paul, 1-night trip

10/10 Exceptional

Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Anna, 1-night trip

10/10 Exceptional

Great location, beautiful hotel, great staff
Dean, 1-night trip

10/10 Exceptional

Nice hotel!
Qun, 1-night trip

10/10 Exceptional

Right inside airport, little bit expensive but fair as a 5 star hotel.
Qun, 1-night trip

10/10 Exceptional

Amazing - does not feel like an airport hotel

Amazing - would stay again next time we transit through Sapporo
C, 1-night trip

10/10 Exceptional

Great stay.

Wonderful, new modern hotel, walking distance and connected to the Chitose airport.
Carl, 1-night trip

10/10 Exceptional

Excellent for an overnight stay before flighting out of hakkaido
Philip, 1-night trip

10/10 Exceptional

hotel very clean and service very good location very convience to air port
Christine, 1-night trip

10/10 Exceptional

RIght next to airport yet is completely silent. This is an excellent hotel, service was fantastic, room was large, service was amazing (really amazing help at and after checkin). The place was immaculately clean. Loved our brief stay.
Michael, 1-night trip

10/10 Exceptional

Super luxurious and awesome staff there
Ng, 1-night trip

10/10 Exceptional

The property was clean and staff was friendly.
Jackson, 1-night trip

10/10 Exceptional

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
tao, 1-night trip

10/10 Exceptional

Amazing property right in the airport! Would definitely stay again
Connor, 1-night trip

10/10 Exceptional

all the staffs, room utilities, onsen,bar, breakfast are very very good. Would like to sleep in again and thanks for them.
judy, 1-night trip

10/10 Exceptional

Best ever hotel airport I have stayed in many countries that I had travelled to!
Steven, 1-night trip

10/10 Exceptional

Everything was terrific - particularly for an airport hotel.
Julia, 1-night trip

10/10 Exceptional

I really like the staff and the convenience of the location to the airport
Ling, 1-night trip

10/10 Exceptional

Absolutely the nicest airport hotel ever. Not sure why google has it as a 4 star hotel, it feels absolutely like 5 star hotel! Super easy to use for international departures!
paniti, 1-night trip

6/10 Good

The location and facilities are good, making it suitable for travelers. However, it is not recommended for guests who are driving, as parking is a big issue. Also, the breakfast is average.
Dong, 1-night trip

10/10 Exceptional

Very comfortable stay