Pan Pacific Melbourne

5.0 star property
Luxury hotel with restaurant, connected to the convention centre, near Melbourne Convention and Exhibition Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Melbourne

Exterior
Exterior detail
View from room
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Connecting rooms available
  • Air conditioning
  • Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • 24-hour business centre
  • Conference centre
  • 8 meeting rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
The price is S$258
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Two Bedroom Bay View Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

Two Bedroom City Skyline Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

Deluxe King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Premier King Room with City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Queen Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Pacific Club Room (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Yarra Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Panoramic Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
2 Convention Centre Place, South Wharf, VIC, 3006

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino - 8 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Queen Victoria Market - 4 min drive
  • Melbourne Central - 5 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 17 min drive
  • Melbourne Airport (MEL) - 21 min drive
  • Melbourne, VIC (AVV-Avalon) - 39 min drive
  • Spotswood Station - 11 min drive
  • Southern Cross Station - 16 min walk
  • Flinders Street Station - 22 min walk
  • Flagstaff Station - 26 min walk

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪The Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

When you stay at Pan Pacific Melbourne, you'll be in a great location, within a short 10-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Dock 37 Bar and Kitchen, which serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and location.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

At a glance

Hotel size

  • 396 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 3:00 AM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The property charges 1.25 per cent for credit card payments
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Secured covered on-site self-parking (AUD 35 per day)
  • Secured covered on-site valet parking (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4844 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • Shopping centre on-site

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini fridge
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

Dock 37 Bar and Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Cafe Orr – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Dock 37 Bar and Kitchen – This bar only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 48 for adults and AUD 24 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.25 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 180.0 per night

Parking

  • Covered self-parking costs AUD 35 per day
  • Covered valet parking costs AUD 65 per night with in/out privileges

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

Does Pan Pacific Melbourne offer free cancellation for a full refund?
Yes, Pan Pacific Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pan Pacific Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pan Pacific Melbourne?
Yes. Self-parking costs AUD 35 per day. Valet parking costs AUD 65 per night.
What are the check-in and check-out times at Pan Pacific Melbourne?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Pan Pacific Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (8-min walk) is nearby.
What is there to do at Pan Pacific Melbourne and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Pan Pacific Melbourne?
Yes, there's an on-site restaurant, Dock 37 Bar and Kitchen.
Does Pan Pacific Melbourne have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Pan Pacific Melbourne like?
Pan Pacific Melbourne is in South Wharf, a short 8-minute walk from Crown Casino and 10 minutes' walk from Collins Street. Travellers say that the area is walkable and good for shopping.

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Samantha, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Needs some attention
We were given a room that the swipe card didn’t work. It took 3 staff to try and resolve and they ended up changing our room. Another couple had the same experience for the room as we did no more than hour 1 later. The electric blinds didn’t work, the bathroom wasn’t cleaned properly with dust collecting in the corners of the bathroom. The mini bar had the draw front broken off and placed in the cupboard.
Jessie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent 5 star hotel
Fab room - true 5 star. Service across all departments outstanding and ever friendly
Andrew, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Down Under
Great hotel. Staff was super friendly and the room was wonderful. The room was beautiful and quiet. They also had a nice gym with lots of equipment.
Samantha, 6-night business trip
Verified Hotels.com guest review

6/10 Good

Amanda, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

George, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ali, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glenn, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Emily, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marino, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
We love our stays at Pan Pacific, it’s close to everything Melbourne has in offer while being a quiet location. The staff are always attentive and the also have a great buffet breakfast.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ngarie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Being greeted with a glass of bubbles and delicious chocolates on check in was a perfect start. Staff were very friendly and helpful. Room was spacious and very nice. Views were fantastic. Room and bathroom were spotlessly clean. Bed very comfortable and the pillows were like clouds! Very close to restaurants, bars, shopping, casino. Parked the car and did not need it again. We will be back.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kirby, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rikesh, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff, great location and comfortable rooms
Naika, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great plāce to stay but it was a shame that the Convention Centre was targeted by protestors so there were lots of areas fenced off!
Linley, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel !!!
Kevork, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect
Very clean new and confortable.
Felipe, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Had a beautiful stay at Pan Pacific in Melbourne, friendly and helpful stuff, clean and comfy room with an amazing view of the Yarra river was an amazing experience! Room service was fast and easy to organised and all questions I had were answered perfectly to make the stay more comfortable and easy! Would highly reccomend and will be back again!
Monique, 1-night trip
Verified Wotif guest review

10/10 Exceptional

This hotel is so lovely, service and location was excellent. Also the most beautiful robes I have ever tried .
Chanel, 1-night trip
Verified Expedia guest review