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ANA Crowne Plaza Niigata by IHG

4.0 star property
Niigata hotel with 4 restaurants and bar/lounge

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Niigata by IHG

Front of property
Point of interest
Lobby sitting area
Minibar, in-room safe, desk, blackout curtains
Lobby sitting area
Immerse yourself in luxury at ANA Crowne Plaza Niigata, an IHG Hotel. Savor Japanese cuisine, rejuvenate with aromatherapy or a massage, and unwind with a newspaper. With 4 restaurants and high-speed WiFi to stay connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Gym
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is S$89
includes taxes & fees
6 May - 7 May

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Room, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds (Top Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed (Mid Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Single Bed (High Floor)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Air Purifier)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds (Air Purifier)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • 21.9 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard Room, Multiple Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Standard Room, 1 Double Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (Separate Bath and Walk-In Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (High Floor)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Single Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Bidet
Hairdryer
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531

What's nearby

  • Toki Messe - 13 min walk - 1.2 km
  • Bandai Bridge - 1 min drive - 1.2 km
  • Niigata Prefectural Civic Centre - 3 min drive - 3.1 km
  • Niigata City Performing Arts Center - 3 min drive - 2.7 km
  • Niigata City Aquarium - 3 min drive - 3.4 km

Getting around

  • Niigata (KIJ) - 20 min drive
  • Niigata Station - 13 min walk
  • Toyosaka Station - 32 min drive

Restaurants

  • ‪マクドナルド - ‬3 min walk
  • ‪らーめん風伯 - ‬3 min walk
  • ‪Season Café - ‬1 min walk
  • ‪ホテル新潟中華料理天壇 - ‬1 min walk
  • ‪廣新米穀 - ‬3 min walk

About this property

ANA Crowne Plaza Niigata by IHG

ANA Crowne Plaza Niigata by IHG offers a great location, putting you within a 15-minute walk of Toki Messe. Guests can indulge in massages, aromatherapy or reflexology, and Kura, one of 4 restaurants, serves Japanese cuisine and is open for lunch and dinner. A fitness centre and a bar/lounge are other highlights. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 182 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (JPY 1200 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Working away

  • Meeting rooms
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Bathroom emergency pull cord
  • Wheelchair-width doorways

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kura – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Tendan – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Season Cafe – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Koshi – On-site café.
Kanesei – This restaurant specialises in sushi and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person

Children & extra beds

  • Cots/infant beds are available for JPY 1210 per night
  • Rollaway beds are available for JPY 3000.0 per night

Parking

  • Self-parking costs JPY 1200 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

Does ANA Crowne Plaza Niigata by IHG offer free cancellation for a full refund?

Yes, ANA Crowne Plaza Niigata by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ANA Crowne Plaza Niigata by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ANA Crowne Plaza Niigata by IHG?

Yes. Self-parking costs JPY 1200 per day. Parking spaces may be limited.

What are the check-in and check-out times at ANA Crowne Plaza Niigata by IHG?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM.

What is there to do at ANA Crowne Plaza Niigata by IHG and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near ANA Crowne Plaza Niigata by IHG?

Yes, there are 4 on-site restaurants, featuring Japanese cuisine.

What's the area around ANA Crowne Plaza Niigata by IHG like?

ANA Crowne Plaza Niigata by IHG is in Chuo Ward, a short 13-minute walk from Toki Messe and 12 minutes' walk from Befco Bakauke Observatory Room.

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ANA Crowne Plaza Niigata by IHG Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
River view
Parking
Breakfast
Location

What guests liked

  • Breakfast was consistently described as delicious, well-presented, and with a wide variety of options. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very good hotel with very good service.
JIANDONG, 3-night trip

10/10 Exceptional

Good breakfast, friendly staff, nice location.
Tjung-Ling, 2-night trip

10/10 Exceptional

The breakfast buffet was amazing and the English support from the staff was top class.
Ruth, 1-night trip

10/10 Exceptional

Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows. Room size was comfortable. Breakfast was wonderful lots of choices.
View from room on a snowy day
Glen, 2-night trip

10/10 Exceptional

Nice place.
Alex, 2-night trip

10/10 Exceptional

Traditional style hotel with top class service.
Chee Seng, 4-night trip

10/10 Exceptional

Nothing just quietly, walkable
HyunJun, 2-night trip

8/10 Very good

good service, exellent staff courtesy
junichi, 1-night trip

10/10 Exceptional

Breakfast was very delicious and well presented, nice hotel staff, gracious.
Takashi, 1-night trip

8/10 Very good

Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.

10/10 Exceptional

Good place to stay with clean and nice rooms. Also a gym where you can work out.
Kubilay, 2-night trip

10/10 Exceptional

good hygiene and quality of the service
Kai Chu, 1-night trip

10/10 Exceptional

A very relaxing place.
Marvin, 1-night trip

10/10 Exceptional

All staff very helpful and nice
Wai Ki, 3-night trip

10/10 Exceptional

Great view from the Windows, clean & quite high quality.
kenneth, 1-night trip

8/10 Very good

Very nice hotel and great service. The main downside for me is that it's not near most things.
3-night trip

10/10 Exceptional

Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Paul, 2-night trip

8/10 Very good

Good lication

Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
2-night trip

10/10 Exceptional

Top class hotel

Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Sung, 4-night trip

8/10 Very good

river view and near proximity to walking across the river for more dining options. parking should be made free instead of paying
CHAN, 1-night trip

10/10 Exceptional

The breakfast spread was by far the best I’ve had, it was not only very affordable (¥2400 if you make a reservation one day prior) and the food spread was also very varied. There were 3 types of Niigata rice to choose from, and also some of the best bread I’ve ever had. The ensuite bathroom was spacious, and the showerhead had good water pressure. The room was also big enough to open 2 medium sized luggages without having to navigate too precariously around. The traditional Shoji in the room also added more character to the room. Humidifiers and even pillows of different heights were available for rent (ANA Crowne Plaza calls it their sleep advantage), which definitely improved our sleep. Location of the hotel was also very convenient; 10mins from the train station (flat ground, easy for luggage to be pull across), 5mins from LoveLa Bandai (a mall with all the shops that you need) and multiple bus stops.
Stacey, 4-night trip

8/10 Very good

It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities. Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Randall, 2-night trip

10/10 Exceptional

Good !
CHENG WEI, 1-night trip

4/10 Fair

We stayed at non-smokingroom, but there is smoking smell.
Hideaki, 1-night trip

8/10 Very good

Was a great hotel before the pandemic

I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.
Kohei, 5-night trip