Immerse yourself in luxury at ANA Crowne Plaza Niigata, an IHG Hotel. Savor Japanese cuisine, rejuvenate with aromatherapy or a massage, and unwind with a newspaper. With 4 restaurants and high-speed WiFi to stay connected.
Niigata Prefectural Civic Centre - 3 min drive - 2.3 km
Niigata City Performing Arts Center - 3 min drive - 2.3 km
Niigata City Aquarium - 4 min drive - 3.6 km
Getting around
Niigata (KIJ) - 20 min drive
Niigata Station - 13 min walk
Toyosaka Station - 32 min drive
Restaurants
マクドナルド - 3 min walk
らーめん風伯 - 3 min walk
Season Café - 1 min walk
ホテル新潟中華料理天壇 - 1 min walk
廣新米穀 - 3 min walk
About this property
ANA Crowne Plaza Niigata by IHG
When you stay at ANA Crowne Plaza Niigata by IHG, you'll be within a 15-minute drive of Toki Messe and Niigata Racecourse. Guests can indulge in massages, aromatherapy or reflexology, and Kura, one of 4 restaurants, serves Japanese cuisine and is open for lunch and dinner. A fitness centre and a bar/lounge are other highlights. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English, Japanese
At a glance
DONE
Hotel size
182 rooms
Arranged over 16 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (JPY 1200 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
4 restaurants
Bar/lounge
Coffee shop
Shared microwave
Room service (limited hours)
Water dispenser
Working away
Meeting rooms
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Bathroom emergency pull cord
Wheelchair-width doorways
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Films for purchase
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Kura – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Tendan – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Season Cafe – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Koshi – On-site café.
Kanesei – This restaurant specialises in sushi and serves lunch and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person
Children & extra beds
Cots/infant beds are available for JPY 1210 per night
Rollaway beds are available for JPY 3000.0 per night
Parking
Self-parking costs JPY 1200 per day with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel
Frequently asked questions
Does ANA Crowne Plaza Niigata by IHG offer free cancellation for a full refund?
Yes, ANA Crowne Plaza Niigata by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ANA Crowne Plaza Niigata by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ANA Crowne Plaza Niigata by IHG?
Yes. Self-parking costs JPY 1200 per day. Parking spaces may be limited.
What are the check-in and check-out times at ANA Crowne Plaza Niigata by IHG?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at ANA Crowne Plaza Niigata by IHG and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near ANA Crowne Plaza Niigata by IHG?
Yes, there are 4 on-site restaurants, featuring Japanese cuisine.
What's the area around ANA Crowne Plaza Niigata by IHG like?
ANA Crowne Plaza Niigata by IHG is in Chuo Ward, a short 13-minute walk from Toki Messe and 12 minutes' walk from Befco Bakauke Observatory Room.
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ANA Crowne Plaza Niigata by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Parking
River view
Breakfast
Location
What guests liked
Breakfast was consistently described as delicious, amazing, and wonderful with a varied spread. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
11 May, 2025
Nice stay all around
Nice stay all around, with ample parking across the road.
Verified traveller
1-night trip
10/10 Exceptional
25 Mar, 2025
Great hotel and friendly staff.
Colin
Colin, 1-night trip
8/10 Very good
9 Jul, 2025
reasonable
decent price
Verified traveller
1-night trip
10/10 Exceptional
27 Oct, 2024
Very good hotel with very good service.
JIANDONG
JIANDONG, 3-night trip
10/10 Exceptional
29 Apr, 2025
Spectacular hotel, excellent staff and great stay. Nice large hotel with good sound insulation inside didn’t hear any other rooms or the outside so very good for a sleep. Also the room was large compared to a lot of other hotels. Fast elevators. Everything you need within walking distance.
Colin
Colin, 2-night trip
10/10 Exceptional
15 Aug, 2024
The breakfast buffet was amazing and the English support from the staff was top class.
Ruth
Ruth, 1-night trip
10/10 Exceptional
25 Mar, 2024
Traditional style hotel with top class service.
Chee Seng
Chee Seng, 4-night trip
10/10 Exceptional
9 Feb, 2025
Hotel was about a 15 minute walk from railway station. Check in was good. We had room 815 it was facing the water. Beds firm and were able to get bigger firmer pillows.
Room size was comfortable. Breakfast was wonderful lots of choices.
Glen
Glen, 2-night trip
8/10 Very good
9 May, 2023
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.
Sarah
8/10 Very good
28 Jul, 2024
good service, exellent staff courtesy
junichi
junichi, 1-night trip
10/10 Exceptional
22 Sept, 2023
Good place to stay with clean and nice rooms. Also a gym where you can work out.
Kubilay
Kubilay, 2-night trip
10/10 Exceptional
9 Dec, 2023
A very relaxing place.
Marvin
Marvin, 1-night trip
10/10 Exceptional
5 Nov, 2024
Nothing just quietly, walkable
HyunJun
HyunJun, 2-night trip
10/10 Exceptional
3 Apr, 2023
All staff very helpful and nice
Wai Ki
Wai Ki, 3-night trip
10/10 Exceptional
24 Jul, 2023
Great view from the Windows, clean & quite high quality.
kenneth
kenneth, 1-night trip
10/10 Exceptional
18 Sept, 2024
good hygiene and quality of the service
Kai Chu
Kai Chu, 1-night trip
8/10 Very good
11 Dec, 2023
Very nice hotel and great service. The main downside for me is that it's not near most things.
Verified traveller
3-night trip
10/10 Exceptional
29 Jul, 2023
Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Paul
Paul, 2-night trip
10/10 Exceptional
30 Dec, 2023
Top class hotel
Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Sung
Sung, 4-night trip
8/10 Very good
27 May, 2024
Good lication
Staffs are friendly, but we can hear next room guests talking. Dined at their Japanese restaurant at B1, excellent service and good quality of food. 10 minutes walk to Niigata station, good place to shop around it’s CoCoLo shopping center inside train station.
Verified traveller
2-night trip
8/10 Very good
13 Mar, 2024
river view and near proximity to walking across the river for more dining options.
parking should be made free instead of paying
CHAN
CHAN, 1-night trip
8/10 Very good
18 May, 2024
It has everything you need, including things you might not think you would need. Well-thought-out hotel in terms of services and amenities.
Only issue i had was the hotel not receiving the deposit i paid to Expedia. Will need to check with Expedia when i get back.
Randall
Randall, 2-night trip
10/10 Exceptional
4 Feb, 2024
Good !
CHENG WEI
CHENG WEI, 1-night trip
10/10 Exceptional
23 Dec, 2024
The breakfast spread was by far the best I’ve had, it was not only very affordable (¥2400 if you make a reservation one day prior) and the food spread was also very varied. There were 3 types of Niigata rice to choose from, and also some of the best bread I’ve ever had.
The ensuite bathroom was spacious, and the showerhead had good water pressure. The room was also big enough to open 2 medium sized luggages without having to navigate too precariously around. The traditional Shoji in the room also added more character to the room.
Humidifiers and even pillows of different heights were available for rent (ANA Crowne Plaza calls it their sleep advantage), which definitely improved our sleep.
Location of the hotel was also very convenient; 10mins from the train station (flat ground, easy for luggage to be pull across), 5mins from LoveLa Bandai (a mall with all the shops that you need) and multiple bus stops.
Stacey
Stacey, 4-night trip
8/10 Very good
13 Apr, 2023
Was a great hotel before the pandemic
I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.