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Hotel Grand Chancellor Melbourne

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board

Overview of Hotel Grand Chancellor Melbourne

Hotel Grand Chancellor Melbourne

4-star property
4-star hotel with 2 restaurants, near Melbourne Cricket Ground

7.8/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$121
Price available on 09/10/2022
Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Conference center
  • Business center
  • 6 meeting rooms
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Melbourne Central Business District
  • Melbourne Cricket Ground - 22 min walk
  • Crown Casino and Entertainment Complex - 29 min walk
  • Collins Street - 1 min drive
  • Melbourne Central - 1 min drive
  • Queen Victoria Market - 5 min drive
  • University of Melbourne - 6 min drive
  • Rod Laver Arena - 6 min drive
  • Marvel Stadium - 8 min drive
  • Melbourne Convention and Exhibition Centre - 10 min drive
  • Spirit of Tasmania Ferry Terminal - 17 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Showgrounds Station - 7 min drive
  • Flinders Street Station - 14 min walk
  • Southern Cross Station - 21 min walk
  • Parliament Station - 7 min walk
  • Melbourne Central Station - 8 min walk
  • Flagstaff Station - 15 min walk
Map

About this property

Hotel Grand Chancellor Melbourne

4-star family-friendly hotel in the heart of Melbourne Central Business District
At Hotel Grand Chancellor Melbourne, you can look forward to a rooftop terrace, dry cleaning/laundry services, and car rentals on site. Enjoy local cuisine and happy hour at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • Concierge services, tour/ticket assistance, and a TV in the lobby
  • An elevator, multilingual staff, and luggage storage
  • Guest reviews speak highly of the location
Room features
All guestrooms at Hotel Grand Chancellor Melbourne include comforts such as 24-hour room service and premium bedding, in addition to amenities like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Free toiletries and hair dryers
  • LCD TVs with premium channels
  • Coffee/tea makers, housekeeping, and desks

Languages

English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (AUD 35 per day; includes in/out privileges)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference center (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator

Languages

  • English
  • Korean

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping (on request)

Special features

Dining

Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per stay

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Full breakfast is offered for an extra charge of AUD 29 for adults and AUD 14 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.2 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 40.0 per day

Parking

  • Covered valet parking costs AUD 35 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Grand Chancellor Melbourne?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 9 October 2022 start from S$121, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Grand Chancellor Melbourne?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Grand Chancellor Melbourne?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Grand Chancellor Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grand Chancellor Melbourne?
Yes. Valet parking costs AUD 35 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Hotel Grand Chancellor Melbourne?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (9-min drive) is nearby.
What is there to do at Hotel Grand Chancellor Melbourne and nearby?
Have fun with activities like cycling, sailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Hotel Grand Chancellor Melbourne?
Yes, there are 2 onsite restaurants, featuring local cuisine.
What's the area around Hotel Grand Chancellor Melbourne like?
Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 7 minutes' walk from Collins Street. Travelers say the area is walkable and good for shopping.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.5/10

Staff & service

7.3/10

Amenities

7.2/10

Property conditions & facilities

7.3/10

Eco-friendliness
Write a review

8/10 Very good

Steve, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel in general is dated. Furniture in the room was old and shabby.
Nikky, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Dont bother
Dirty. Smelly. Poor condition of the room was the main reason. We were in a superior queen. I would hate to have been in the standard. No parking on site. Breakfast the next day was best part.
Luke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dimitra C, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable/ great location
Updated room and bathroom. Very comfortable. Hallways smelt dusty and old. Lift on right had a sing warning of abnormal door closures - did not instil confidence.
Shane, 3-night trip
Verified Hotels.com guest review

6/10 Good

I personally won’t booking there again because it was more like a 3 star hotel and the elevators wasn’t working properly at all the whole time I was there yeah more like 3 star hotel need to change there rooms a lot
Matthew, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Not worth it
The onsite parking said a height limit but it needed to say a size. As in only tiny cars. The offsite parking at golden square was not much better. The shower did not work properly which was badly needed as i came straight from my labour intensive job outside the city and was very frustrated to be late for dinner because of it. The staff were friendly
Jasmine, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Awful
The lifts were barely functional. Despite being told there was onsite parking, it was unsuitable for our vehicle (their decision) the nearest free parking was blocks away and both my wife and I were unable to walk that distance - parking cost over $200 for our stay. Hilary had a hip replacement operation and that was the purpose of our stay. The meal in the restaurant was dreadful the salt and pepper calamari was chinese stuff from a freezer and over cooked. The breakfast was ordinary the sausages were awful and the buffet was not really hot enough. Never agaain!!!!
Hilary and Barry, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Sad
The room that we had for the night was on the very top floors, so was expecting big things, sadly disappointed...the carpet was worn, it was not very well appointed and the furnishings were all very tired....well over due for a makeover I do not recommend this hotel
Karen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Len, 2-night trip
Verified Hotels.com guest review