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Resorts World Genting - Highlands Hotel

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Reception
Executive Suite | Minibar, in-room safe, desk, iron/ironing board
Executive Suite | Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Premier Room | Minibar, in-room safe, desk, iron/ironing board

Overview of Resorts World Genting - Highlands Hotel

Resorts World Genting - Highlands Hotel

5.0 star property
Luxury hotel with casino, connected to the convention centre, near Genting Highlands Theme Park

8.4/10 Very good

58 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
  • Casino
The price is S$417
Price available on 05/12/2022
Map
8th Mile, Genting Highlands, Pahang, 69000

Room options

About this area

What's nearby

  • Genting Highlands Theme Park - 7 min walk
  • Genting Highlands Premium Outlets - 20 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive
  • Kuala Lumpur International Airport (KUL) - 99 min drive
  • Batang Kali Station - 41 min drive
  • Rasa Station - 45 min drive
  • Kuala Lumpur Gombak Station - 49 min drive

Restaurants

  • E18hteen - 7 min walk
  • Dragon-I - 7 min walk
  • The Olive - 8 min walk
  • Coffee Terrace - 9 min walk
  • Kobe Gyu Takumi - 9 min walk

About this property

Resorts World Genting - Highlands Hotel

Placing you within a 10-minute walk of Genting Highlands Theme Park, Resorts World Genting - Highlands Hotel features a casino and a nightclub. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Fellow travellers say good things about the helpful staff.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 845 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The Genting Highlands Theme Park will be closed for renovation until further notice.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • On-site self-parking (MYR 12 per day)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Arcade/games room
  • Casino
  • Nightclub

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Parking

  • Self-parking costs MYR 12 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Maxims Genting Hotel Genting Highlands
Resorts World Genting Maxims Hotel Genting Highlands
Maxims Genting Genting Highlands
Maxims Genting
Hotel Maxims Genting
Maxims Hotel Genting Highlands
Maxims Genting Highlands
Resorts World Genting Maxims Hotel
Resorts World Genting Maxims Genting Highlands
Resorts World Genting Maxims
Resorts World Genting Maxims Hotel
Resorts World Genting - Highlands Hotel Hotel
Resorts World Genting - Highlands Hotel Genting Highlands
Resorts World Genting - Highlands Hotel Hotel Genting Highlands

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Resorts World Genting - Highlands Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Resorts World Genting - Highlands Hotel?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Resorts World Genting - Highlands Hotel on 5 December 2022 start from S$417, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Resorts World Genting - Highlands Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Resorts World Genting - Highlands Hotel?
Yes, there's free valet parking.
What are the check-in and check-out times at Resorts World Genting - Highlands Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Resorts World Genting - Highlands Hotel?
Yes, there's a casino.
What is there to do at Resorts World Genting - Highlands Hotel and nearby?
Resorts World Genting - Highlands Hotel has a casino and a nightclub, as well as a fitness centre and an arcade.
Are there restaurants at or near Resorts World Genting - Highlands Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include E18hteen (7-min walk), Dragon-I (7-min walk) and The Olive (8-min walk).
What's the area around Resorts World Genting - Highlands Hotel like?
Resorts World Genting - Highlands Hotel is a short 7-minute walk from Genting Highlands Theme Park and 5 minutes' walk from Arena of Stars.

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

10/10 Exceptional

WeiLi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Stay here
It was amazing
Jimmy, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

I was expecting twin queen size bed in the room but end up with only twin single bed for the money I have paid.
Wing, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very satisfied with this htl. Everything was very well set.
Olady, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Asked for mineral water on the check out day but was rejected.
J, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

The room is spacious, service from housekeeping is great. Generally, our stay was okay.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

J K, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A revamp resort in fact my kids enjoy more than KL stay. Cannot wait for the Outdoor theme park to open soon to come back. Check in was a long queue as guess peak period. Service standard of the checkin staff was good and very detail. They took in our request for connecting room as with kids. And offer us fruits basket when one of the room was delay due to maintenance. Excellant service recovery.
Angelyn Pang, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review