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Vista Caribe

3.0 star property
Beachfront hotel with outdoor pool, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Vista Caribe

Exterior
Living area
Reception
Bed sheets
Bed sheets

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
Feel at home
  • Children's pool
  • Private bathroom
  • Daily housekeeping
  • Cable TV service
  • Outdoor swimming pools
  • Hairdryer

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Quadruple Room, 1 Bedroom

Bed sheets

Deluxe Quadruple Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 Bedroom

Bed sheets

Family Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
  • 39 sq m
  • Sleeps 5
  • 1 Single Bed and 2 Double Beds

View all photos for Basic Double Room, 1 Bedroom

Bed sheets

Basic Double Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom

Bed sheets

Deluxe Double Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room, 1 Bedroom

Bed sheets

Basic Quadruple Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Bedroom

Bed sheets

Traditional Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Basic Triple Room, 1 Bedroom

Bed sheets

Basic Triple Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Calle 6 Nte Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 4 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 7 min walk - 0.6 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playacar Golf Club - 5 min drive - 2.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km

Restaurants

  • ‪La Vagabunda Centro - ‬2 min walk
  • ‪Hard Rock Cafe Playa del Carmen - ‬2 min walk
  • ‪The Roof Bar - ‬1 min walk
  • ‪Fusion Beach Bar Cuisine - ‬1 min walk
  • ‪Soundset Beach Club - ‬3 min walk

About this property

Vista Caribe

Vista Caribe offers a fantastic location, putting you a short five-minute walk from Playa del Carmen Main Beach and Quinta Avenida. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Also, Playa del Carmen Maritime Terminal and Mamitas Beach are within a 15-minute walk.

Languages

English, Spanish

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • 24-hours off-site parking within 328 ft (USD 12 per day)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children's pool

What to do

  • On the beach

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • An outdoor pool

Room amenities

Be entertained

  • 19-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 5 for adults and USD 5 for children

Parking

  • Parking is available nearby and costs USD 12 per day (328 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Vista Caribe Hotel
Vista Caribe Playa del Carmen
Vista Caribe Hotel Playa del Carmen

Frequently asked questions

Is there a pool at Vista Caribe?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Vista Caribe?
Sorry, neither pets nor service animals are allowed.
What are the check-in and check-out times at Vista Caribe?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11:30 AM.
Is there an on-site casino at Vista Caribe?
No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.
What is there to do at Vista Caribe and nearby?
Vista Caribe has an outdoor pool.
Are there restaurants at or near Vista Caribe?
Yes, there's an on-site restaurant.
What's the area around Vista Caribe like?
Vista Caribe is a short 4-minute walk from Playa del Carmen Main Beach and 7 minutes' walk from Playa del Carmen Maritime Terminal.

Vista Caribe Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Carrie, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Descripcion hotel
Este hotel es muy bueno ea un hotel con las 3b. Aparte que las habitaciones es como si estuvieras en tu propio condo y el precio es increiblemente bueno. Tambien esta contiguo a la 5ta avenida y tienes la playa a pasos. El parqueo es first come firat served perp esta preciosisimo! Me fascina y el desayuno esta incluido lo cual es un plus.
Jamie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Not parking
christopher, 1-night trip
Verified Expedia guest review

4/10 Fair

Need to update the facilities
Maria, 6-night trip
Verified Expedia guest review

4/10 Fair

ES MUY POBRE LA ATENCION QUE SE BRINDA POR PARTE DE LOS EMPLEADOS DE RECEPCION SON AMABLES PERO MUY POCO ATENTOS CHECK IN MUY LENTO, LA FALTA DE ATENCION A LAS INSTALACIONES EN TANTO AL MANTENIMIENTO EN LA HABITACION Y EN EXTERIORES ES MUY NOTORIA, EN LA HAB HABIA MUCHAS TELARAÑAS, POLVO Y MUCHAS CUCARACHAS AL IGUAL QUE MUCHOS MOSQUITOS, LA PUERTA DE LA HAB ASIGNADA NO CERRABA BIEN, SE NOTA QUE TARDAN EN CAMBIAR SABANAS LO CUAL POR SALUD Y HIGIENE RECOMENDARIA EL CAMBIO DIARIO Y FILTROS PARA EL AGUA POTABLE, NI SIQUIERA ME PODIA CEPILLAR DE LO SALADA :( ENTRE MUCHAS MAS. TRABAJO EN HOTELERIA Y CONSIDERO IMPORTANTE LA BUENA ATENCION TANTO PARA HUESPEDES EXTRANJEROS COMO NACIONALES PUES LOS DOS PROVEEN ;). ESTA EN MUY BUENA ZONA Y POR LO QUE OFRECE SINCERAMENTE EN CALIDAD-PRECIO SI ESTA BIEN PARA QUEDARSE DE PASO POR UNA NOCHE E IR A LA PLAYITA O ALGUN BAR DE LA 5TA PERO PARA MAS DE UNA NO LO RECOMENDARIA. ES UN BONITO HOTEL EN UNA MUY BUENA UBICACION LA ATENCION AL DETALLE ES LO QUE LE FALTA ;).
Karime, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

What a bargain! Right on 5th avenue with lovely pool. Breakfast included. Staff are wonderful This definitely isnt the Hilton but what an amazing value. Will certainly be back
martyn, 6-night family trip
Verified Expedia guest review

4/10 Fair

People are great here the people at the help desk workers etc no complaints on them great work. However it's a 2 star quality hotel. Old furniture, hot water comes after 10 minutes of leaving it on. There is no mirror at the restroom. Things just look neglected and old. They should invest some money and renew stuff. Also it's right next to a club so loud till 3am.
Aydin, 5-night trip
Verified Expedia guest review

2/10 Poor

Horrible stay
As we arrived we were supposed to have a balcony. We did not have it. The days after in the morning they told us that it will be ok to move from one room to another but we had to repack our luggage and leave it to the reception. As we arrived lather that day, we were told that there was no room for us. After a not pleasant conversation, they found a room. It was externally noisy. The cleaning lady did not clean the room every day and we had to beg for toilet paper and soap
Carl, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marisol, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Marisol, 1-night trip
Verified Expedia guest review

2/10 Poor

Jacqueline was the worst of all my experience. She was going out of her way to be unfriendly, She charged me again but she insisted that it wasn't paid, I paid in advance, the internet was so weak so I wasn't able to show proof at my arrival and Ibpaid because I was tired that night, in the morning I went back to front desk to show them my receipt. The morning person was the opposite, she was friendly and apologized. But my money wasn't refunded right away, I was told that I had to wait for the afternoon accountant, I came back later and unfriendly Jacqueline was at the front desk. She was very bothered doing her job,she had to return the money, she didn't apologized for her mistake,I asked for an extra towel because there is only one towel in the room and she denied it.The second night my brother and his wife asked the same and the extra towel was denied again, the toilet doesn't flush well in both of the rooms that we used, the second night we Asked to be moved to different room because the loud music from the bars around ends till 4 am, and my room was without AC and the same issue with the toilets , the wifi didn't work, we ask Jacqueline and she did it again she went out of her way to be unhelpful, the sink handles was so rusted that I didn't want to touch them, the water stinks,is the worst hotel that Expedia works with, it should not be in this platform. It my worst experience ever
Laura, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

You are right in the middle of everything, only one block to the beach and right on 5th Avenue!
Jackson, 3-night trip
Verified Expedia guest review

4/10 Fair

Staying there was not even close to 3 stat hotel. Bed sheets were dirty and the check in was not smooth as they required more money because I reserved online. They say in the reservation that the parking is available but it’s not and hotel doesn’t have parking area and I had to walk 10 min to the nearest public parking. The parking was 18 dollar for one night. The food of the resturant is very simple and not high quality. However, the staff were friendly and location was very good. Do not recommend!
Aref, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

We were 6 people, we did not get the room we booked, they also did not have enough pillows to acomodate us, they also did not have any sheets for one of the beds, for two days they ran out of towels so we had to go buy towels so we could shower. The internet never worked and neither did the cable, it was the most terrible experience I've ever had in a hotel. The staff was not helpful at all, they just said, we don't can't do anything and it was horrible. PLEASE REMOVE THIS PROPERTY FORM YOUR SITE.
Eduardo, 5-night family trip
Verified Expedia guest review

6/10 Good

When we arrived to check in we learned that the hotel gave away our room we paid for because we booked on Expedia. I assume someone came along with cash and because we could still theoretically cancel our stay with a refund, they gave the room to them. After communicating back and forth they said they did still have a room.. we got to our room and were horrified. This room had no windows, no working water, no blankets or bedding. There wasn't even a door knob to close the door. A massive 4 blade ceiling fan with lights was completely torn from the ceiling and hanging above one of the stained mattresses we were expected to sleep on by its wires. After travelling for 18 hours I stayed up all night guarding the door that couldn't close properly. (We were also told people often break into that room). The next day we complained to the office and demanded a different room. They did move us to a new room that was much better but we still didn't get what we paid for. I paid extra for the "quadruple room" that was supposed to have a seperate bedroom for the wife and I. Instead it was two double beds in one room. For the entirety of our stay we never did get blankets..lol. the free breakfast they offer is pancakes, fruit and juice. My wife doesn't eat pancakes and asked for an egg as a substitute. They billed us 10 Canadian dollars for 1 egg...all in all we did have a good stay once we were relocated, the staff is friendly but we probably wouldn't stay here again..
Jacob, 7-night family trip
Verified Expedia guest review

8/10 Very good

Staff was very friendly, other guests were noisy, internet had problems, overall hotel is good and staff is very friendly and professional
Alan Heriberto de la Garza, 3-night business trip
Verified Expedia guest review

6/10 Good

Hotel going downhill
We have stayed at this property for years but after covid seems a little worn down. Our room did not have hot water and the nozel to the shower was rusted and old. They also didnt give use any amenities like soap or shower n conditioner. They're was a small platic soap dispenser that was almost broken too. When we went down to ask about the hot water we were told it was going to get fixed but nothing was fixed until the following day when we were checking out. Bed was not comfortable and you only get a sheet to sleep there was no blanket or anything else.Hopefully they can improve and look into upgrades and repainting the property.
1-night trip
Verified Hotels.com guest review

6/10 Good

Old with lots of deferred maintenance Room had a bed & dresser. That’s it. No chairs. Pillows were flat No hot water, or took forever to get hot. Windows don’t close/lock, bugs bugs bugs 5 lightbulbs were broken Mosquitoes No floor mats in bathroom Water is rusty and smells Faucets and shower head rusty Pool area was dreary 3 pool lounges. All rusted and broken No umbrellas No shady so no one uses the pool for long Pool was murky TV didnt work for 4 days. Asked 7 different people to fix. Slow response from staff.
Cornel, 17-night trip
Verified Expedia guest review

6/10 Good

Perry, 3-night trip
Verified Hotels.com guest review

6/10 Good

Kevin, 1-night trip
Verified Expedia guest review

4/10 Fair

The hotel room was dirty, rust in the sink, mold in the fridge, the shower door was falling off, no water pressure, toilet wouldn't flush well. Also Expedia charged me $58 per day, there was a sign outside advertising my room at $40 per day. The staff did their best but unless the hotel gets major maintenance I wouldn't recommend booking there.
martin, 9-night trip
Verified Expedia guest review

2/10 Poor

Jamie, 1-night trip
Verified Expedia guest review

6/10 Good

Nos quedamos sin el servicio de agua por 1 día, el agua tanto del baño como la alberca es un poco salada, un poco incómodo al momento de bañarse
Eduardo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Maria Guadalupe, 4-night family trip
Verified Hotels.com guest review