Sheraton Phu Quoc Resort

Photo gallery for Sheraton Phu Quoc Resort

Lobby
Private beach, white sand, beach umbrellas
Private beach, white sand, beach umbrellas
Private beach, white sand, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Sheraton Phu Quoc Resort

Sheraton Phu Quoc Resort

5.0 star property
Phu Quoc beachfront resort with water park and spa

8.4/10 Very good

199 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is S$174
Price available on 26/09/2022
Map
Bai Dai, Ganh Dau, Phu Quoc, Kien Giang
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Water park
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Separate bathtub and shower
  • Television

Choose dates to view prices

About this area

What's nearby

  • On a private beach
  • Phu Quoc Night Market - 40 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 35 min drive
  • Sihanoukville (KOS) - 22.4 miles/36.1 km

About this property

Sheraton Phu Quoc Resort

5-star luxury resort adjacent to a golf course
27 holes of golf, water-park access, and a poolside bar are just a few of the amenities provided at Vinpearl Resort & Golf Phu Quoc. With amenities like a private beach and beach umbrellas, this resort is the perfect place to soak up the sun. Treat yourself to a massage at Vincharm, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and garden views. Yoga classes are offered at the gym; the property also has a terrace, a garden, and a playground. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • An outdoor tennis court, a front desk safe, and a 24-hour front desk
  • Free newspapers, a porter/bellhop, and concierge services
  • Guest reviews say good things about the beach locale, pool, and helpful staff
Room features
All guestrooms at Vinpearl Resort & Golf Phu Quoc have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 45-inch LCD TVs with cable channels
  • Balconies, electric kettles, and ceiling fans

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 562 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Birth certificates for children must be presented at check-in. In the absence of birth certificates, child ages will be determined based on their height.
  • The property provides airport shuttle pick-up service. Guests must contact the hotel with their flight details at least 5 days prior to arrival to arrange pick-up. Fees may apply for any changes to arrangements within 72 hours of arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Yoga classes

Working away

  • Business center
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • 27 holes of golf
  • An outdoor pool
  • Water park access (surcharge)
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Accessible bathtub
  • Visual fire alarm
  • Doorbell and phone notification

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 45-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Balcony

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Vincharm. Services include massages. The spa is equipped with a sauna and a spa tub.

Dining

Garden Court - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Prime Bar & Grill - This poolside buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Beach House Restaurant - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
The Anchovy Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.
The room rate does not include access to Vinpearl Land. Guests can purchase tickets to Vinpearl Land at the hotel.

Also known as

Vinpearl Phu Quoc Resort
Vinpearl Phu Quoc
Vinpearl Resort Phu Quoc
Vinpearl Phu Quoc Resort Golf
Sheraton Phu Quoc
Vinpearl Resort Golf Phu Quoc
Sheraton Phu Quoc Resort Resort
Sheraton Phu Quoc Resort Phu Quoc
Sheraton Phu Quoc Resort Resort Phu Quoc

Frequently asked questions

Does Vinpearl Resort & Golf Phu Quoc offer free cancellation for a full refund?
Yes, Vinpearl Resort & Golf Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Phu Quoc Resort?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Sheraton Phu Quoc Resort on 26 September 2022 start from S$174, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Vinpearl Resort & Golf Phu Quoc?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Vinpearl Resort & Golf Phu Quoc?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Vinpearl Resort & Golf Phu Quoc?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Vinpearl Resort & Golf Phu Quoc?
Yes, there's free self parking.
What are the check-in and check-out times at Vinpearl Resort & Golf Phu Quoc?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Vinpearl Resort & Golf Phu Quoc and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Vinpearl Resort & Golf Phu Quoc also has a private beach, a water park, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Vinpearl Resort & Golf Phu Quoc?
Yes, there are 4 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Бургеры (11-min walk), Hammock Cafe (4.3 mi), and Bien Hai Quan (4.6 mi).
Does Vinpearl Resort & Golf Phu Quoc have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Vinpearl Resort & Golf Phu Quoc have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Vinpearl Resort & Golf Phu Quoc like?
Vinpearl Resort & Golf Phu Quoc is located a short 19-minute walk from VinWonders Phu Quoc.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Robert, 3-night trip
Verified Expedia guest review

6/10 Good

There is not kitchen supplies while we stayed in the village with kitchen. Very inconvenient
Anhoa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

KYUNG SHUP, 4-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Jennifer, 14-night business trip
Verified Hotels.com guest review

2/10 Poor

3-night trip
Verified Expedia guest review

4/10 Fair

The room did not have multiple outlets by the table so either I had to not use the light and have my laptop charged or have my laptop run on battery and use the light. The pillows had a bad smell like a sweaty man smell. The pillows were too flat. There was a bug in my room.
4-night trip
Verified Expedia guest review

6/10 Good

10-night trip
Verified Ebookers guest review

2/10 Poor

Staff are unable to speak English. Even in the restaurant they were not able to understand what I was trying to order. Only management can speak English.Hotel has a tour desk but was unable to help book a tour. I had to go to front desk where they booked it for me. What's the point of having a tour desk if they cannot understand what I was saying? I was told that it is a poor Island and they choose to staff the poor people. The hotel is about 4 years old, surely they can train the staff before taking them on. I put up a review straight away on Expedia and I was told by management constantly to remove it! Management made me sign a form saying to refute all and for that I was sent a plate of fruit which was nothing special, what is served at breakfast everyday and given a little donut.My shower tray always filled up with water not draining away into the plughole everytime I showered. They were not able to fix this problem. They have a shuttle service for the night market. which I used 3 times. Each time I experienced people shoving and pushing to get on the bus. No control there. I can't believe people staying at a 5 star hotel can behave in such unmannerly way. I travel on my own. I was always the 1st one in the line , but never managed to get on the bus 1st. Beach loungers have towels from early in the morning and you don't see them occupied till later in the day, so if you arrive late, than no lounger for you.I can go on, but you get the idea. I would not recommend hotel.
Nimu, 9-night trip
Verified Expedia guest review

8/10 Very good

good
Vu, 1-night business trip
Verified Hotels.com guest review