Overall, I satisfied with my stay experience at Valia during my business trip. I much appreciated the shuttle bus service which is super helpful as a tourist and very essential to connect the closest BTS Phrom Phong station for travelling and exploring other places in Bangkok. Please keep this service!! I also appreciated that Valia has shuttle service between QSNCC and hotel. However, it would be ideal to advance this service with more timeslots like 0730, 0800, 0830...etc. Since the size of vehicle is relatively small, it can't occupy too many clients each time. Therefore, I think number of timeslots helps to ease clients' concern on transportation in the morning from hotel to QSNCC.
On thing which I am not so satisfied is the water supply issue. When I had shower, the temperature of water supply wasn't stable (Suddenly too hot or too cold, that's annoying) Also, the water supply is too weak. I am not sure whether it's the problem of water supply pressure. I had stayed in Valia twice in 2023 & 2024 and I experienced water supply problem twice as mentioned as above, that means, this problem is not fixed or it can't be fixed. I had stayed at Zleepmotion once (which is a mini hotel opposite to Valia), the power of water supply of Zleepmotion is excellent. Please try to address and improve the water supply as Valia is a much premium hotel than your neighbor Zleepmotion.