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Casa Ticul Hotel Boutique 5Th Av

3.5 star property
Escape to a tranquil retreat where lush gardens meet crystal-clear waters and warm hospitality.

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Photo gallery for Casa Ticul Hotel Boutique 5Th Av

2 outdoor pools
Front of property
Interior
Interior
2 outdoor pools
Unwind in the heart of Playa del Carmen at Casa Ticul Hotel Boutique 5Th Av. Indulge in the serene atmosphere with a stroll through the garden, or relax by one of two outdoor pools. With free WiFi and multilingual staff, you'll feel right at home.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants
  • 2 outdoor pools
  • Beach cabanas
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, free WiFi

Deluxe Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Select Comfort bed
Designer toiletries
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

View from room

Standard Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Select Comfort bed
Designer toiletries
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

Premium bedding, down duvets, Select Comfort beds, free WiFi

Honeymoon Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Select Comfort bed
Designer toiletries
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Premium bedding, down duvets, Select Comfort beds, free WiFi

Junior Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Select Comfort bed
Designer toiletries
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, down duvets, Select Comfort beds, free WiFi

Family Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Select Comfort bed
Designer toiletries
Bidet
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room

Premium bedding, down duvets, Select Comfort beds, free WiFi

Standard Double Room

Highlights

Air conditioning
LCD TV
Premium bedding
Ceiling fan
Down duvet
Select Comfort bed
Designer toiletries
Bidet
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
5th Av Between 38 And 40th Street, Lt 08 Mz 151 Col Zacil-ha, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Mamitas Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 10 min walk
  • Playa del Carmen Maritime Terminal - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • ‪Club de la Cerveza - ‬1 min walk
  • ‪Las Hijas de la Tostada - ‬1 min walk
  • ‪La Cueva del Chango - ‬1 min walk
  • ‪Mariskinky - ‬1 min walk
  • ‪Amate 38 - ‬2 min walk

About this property

Casa Ticul Hotel Boutique 5Th Av

Casa Ticul Hotel Boutique 5Th Av puts you in a great location, within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. After splashing around at one of the 2 outdoor pools, guests can grab a bite to eat at the restaurant. Other features include a snack bar/deli, a terrace and a garden. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • This property's beach club is 600 yards (550 metres) away.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Snack bar/deli

What to do

  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Beach cabanas (surcharge)

Facilities

  • 2 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 2 outdoor pools

Accessibility

  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Down duvet
  • Premium bedding
  • Selected Comfort mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from 8 November 2024 to 31 October 2026 (dates subject to change).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Casa Ticul
Casa Ticul Hotel
Casa Ticul Playa del Carmen
Casa Ticul Boutique Hotel Koox Luxury Collection
Hotel Casa Ticul Playa del Carmen
Hotel Ticul
Ticul
Hotel Casa Ticul Riviera Maya/Playa Del Carmen, Mexico
Casa Ticul Boutique Koox Luxury Collection Playa del Carmen
Casa Ticul Boutique Koox Luxury Collection

Frequently asked questions

Is Casa Ticul Hotel Boutique 5Th Av currently open?

This property is closed from 8 November 2024 to 31 October 2026 (dates subject to change).

Does Casa Ticul Hotel Boutique 5Th Av offer free cancellation for a full refund?

Yes, Casa Ticul Hotel Boutique 5Th Av does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Ticul Hotel Boutique 5Th Av?

Yes, there are 2 outdoor pools.

Are pets allowed at Casa Ticul Hotel Boutique 5Th Av?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Casa Ticul Hotel Boutique 5Th Av?

Sorry, there's no on-site parking at Casa Ticul Hotel Boutique 5Th Av.

What are the check-in and check-out times at Casa Ticul Hotel Boutique 5Th Av?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Casa Ticul Hotel Boutique 5Th Av?

No, this hotel doesn't have a casino, but Riviera Gran Casino (18-min walk) is nearby.

What is there to do at Casa Ticul Hotel Boutique 5Th Av and nearby?

Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include beach cabanas and a picnic area. Casa Ticul Hotel Boutique 5Th Av also has a garden.

Are there restaurants at or near Casa Ticul Hotel Boutique 5Th Av?

Yes, there's an on-site restaurant.

What's the area around Casa Ticul Hotel Boutique 5Th Av like?

Casa Ticul Hotel Boutique 5Th Av is in Downtown Playa del Carmen, a short 5-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach.

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Casa Ticul Hotel Boutique 5Th Av Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice stay
steven, 17-night trip

6/10 Good

Close to beach. Poor pool maintenance.
Jesus, 1-night trip

10/10 Exceptional

Very nice hotel in a great location. Very helpful and courteous staff. Highly recommend!
Barry, 2-night trip

6/10 Good

Nice place to to stay with a good staff with walking distance of the beach. They have street parking so and a street parking on Sundays.

2/10 Poor

Absolutely not happy not cleaned horrible rooms not safe pool Dirty everything at that hotel Was not cleaned
Geronimo, 1-night trip

2/10 Poor

The pictures of the property are NOTHING like the real thing. The pictures are old and so is the hotel. Both pools were dirty and could only use one. There were no pool chairs and the place was basically falling apart
Anthony, 3-night trip

4/10 Fair

No hot water, no wifi
Ben Ori, 2-night trip

2/10 Poor

Felt very dangerous, unkept. Pool hasn’t been cleaned in ages. I left before the first night and am trying to get a refund.
Laurel, 4-night trip

4/10 Fair

Just the location was very good other than that very old and not good ,very noisy.
Martha, 1-night trip

2/10 Poor

Horrible
This place is horrible, smells disgusting and rooms and facilities is nothing compared to the pictures online.
Erick, 1-night trip

8/10 Very good

Hit the mark
We needed a room for one night and this worked perfectly. Our requirements were a good bed and AC and fairly quiet. Met all 3 objectives perfectly. Staff were friendly and helpful.
Craig, 1-night trip

10/10 Exceptional

Wonderful Boutique Hotel near 38th Street and 5th Avenue. From here you can walk all over Playa del Carmen. Very friendly staff and beautiful surroundings. Big rooms, modern and very clean!
Arthur, 1-night trip

6/10 Good

The location is great. I suggest to improve maintenance of the common areas and more attention to the bathrooms. The staff is pretty friendly.
Barbara, 4-night trip

8/10 Very good

Small but very attentive staff and make you feel and home Property needs some upgrades but overall good for the price I would gladly recommend this property to friends and family
Froylan, 4-night trip

10/10 Exceptional

Everything was well presented
Rudolph P, 3-night trip

8/10 Very good

The location they clean the rooms everyday
Oumary, 2-night trip

4/10 Fair

Loved location but the bathroom was dirty, had contaminated water and the jacuzzi was not worth it as it was dirty too.
Sandra, 1-night trip

10/10 Exceptional

Rooms were very comfortable and the breakfast included in the reservation was delicious. Staff is very friendly and accomodating. One caveat for those people with limited mobility would be that the stairs are a challenge and there is no elevator.
Patricia, 3-night trip

6/10 Good

Very good value but just a bed to sleep in. The staff was very friendly and accomidating. The property can use updating but for the $$ it was fine.
Richard, 1-night trip

4/10 Fair

Tired Hotel
Its ok for a cheap night, but the infrastructure is very worn out. Needs a major upgrade. The area is very noisy untill about midnight.
1-night trip

2/10 Poor

Well I got to the hotel, wasn’t expecting much since it’s a small boutique hotel, just to rest really. Unfortunately the AC was damaged, I have the pictures and in the morning the WC was flooding the bathroom and room, I slipped but managed to catch myself before severely hurting myself. Please check your rooms properly before.

6/10 Good

Serious maintenance let down everywhere you look. The cleaning ladies and breakfast staff are great!
Elisabeth, 14-night trip

8/10 Very good

The TV didn't work, the restroom had a bad smell.
ADRIANA, 3-night trip

10/10 Exceptional

Gracias por la hospitalidad, en particular a Julián que se porto muy bien el chico. Thank you for the hospitality right in front of the action. Your door step is la Quinta Ave which was convenient and made everything accessible
Maritza, 1-night trip

2/10 Poor

A must for those with a sense of adventure who want to end up without their reserved room, let alone any room at all! We had reserved 6 months in advance, only to be told when we arrived that our apartment style room had been sold to an airbnb owner and ceased to be part of their hotel after a change of ownership!
Lee, 7-night trip