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Magic Express

3.0 star property
Hotel with outdoor pool, near Plaza Las Americas

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Magic Express

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Reception
Reception
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Breakfast available
  • Health club
  • Room service
  • Conference centre
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
LED TV
Renovated in 2019
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Quadruple Room, 2 Double Beds

Highlights

Air conditioning
LED TV
Renovated in 2019
Premium bedding
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • 24.70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed

Highlights

Air conditioning
LED TV
Renovated in 2019
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710

What's nearby

  • Plaza Las Americas - 14 min walk - 1.3 km
  • Quinta Avenida - 20 min walk - 1.7 km
  • Quinta Alegría Shopping Mall - 2 min drive - 1.7 km
  • Mamitas Beach - 5 min drive - 1.5 km
  • Playa del Carmen Main Beach - 5 min drive - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.9 miles/20.8 km

Restaurants

  • ‪Los de Carnitas "El Tío - ‬9 min walk
  • ‪La Birria - ‬6 min walk
  • ‪Taquerias los Tarascos - ‬10 min walk
  • ‪Tacos de Cecina Yecapixtla - ‬3 min walk
  • ‪La Bamba Jarocha - ‬7 min walk

About this property

Magic Express

At Magic Express, you'll be a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the health club. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 97 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free wired internet access in rooms

Parking

  • On-site parking is limited (max. 1 space per unit)
  • On-site carport and garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Room service (limited hours)
  • Water dispenser

What to do

  • Beach nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Wildlife drive nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (1119 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in reception
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 100 for adults and MXN 100 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Magic Express Hotel
Magic Express Hotel Playa del Carmen
Magic Express Playa del Carmen
Magic Express Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does Magic Express offer free cancellation for a full refund?
Yes, Magic Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Magic Express?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Magic Express?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Magic Express?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Magic Express?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Magic Express?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Magic Express and nearby?
Have fun with nearby activities such as boat tours, fishing and jet-skiing. Additional recreation nearby includes cave exploring, game drives and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
What's the area around Magic Express like?
Magic Express is in El Pedregal, a short 20-minute walk from Quinta Avenida and 14 minutes' walk from Plaza Las Americas.

Magic Express Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Enrique, 2-night trip
Verified Expedia guest review

10/10 Exceptional

9-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

En general excelente servicio
5-night family trip
Verified Expedia guest review

10/10 Exceptional

Everybody makes a mistake or everything can go wrong at any time. Here when something is not right or not supposed to be that way they are willing to fix it to the best of their ability. The first night when my son took a shower the water didn't drain or drained very slow then it overflowed. Then there was water all over the bathroom and a little bit in the bedroom. It was nighttime. No big deal. The following morning i saw cleaning staff and mentioned that to one of them. Right away she called a maintenance guy. He came. And problem solved. One more when we checked in, she gave me the room with just one bed. Then i went back to her telling her i reserved a room with two beds. She looked at the screen and gladly switched. I love this place.
4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Right off the main highway,close to the Plaza Las Americas shopping Mall
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent value!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yes
2-night trip
Verified Expedia guest review

8/10 Very good

Muy limpio y cómodo
1-night trip
Verified Hotels.com guest review

2/10 Poor

4-night trip
Verified Hotels.com guest review

8/10 Very good

Great for price. Location is on a Main Street which easy to find a taxi
1-night trip
Verified Expedia guest review

8/10 Very good

Location and value. Only one elevator works and takes forever. Maintenance should be improve as well as AC in the rooms.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice budget option
Nice inexpensive no frills hotel. Staff was super nice and most understand English. Otherwise just download a translator app and you will be fine. Rooms were clean and WiFi worked well. If I am not mistaken, breakfast was 85 pesos. Not much to do in the area and about 15 to 20 mins walk to the beach or the tourist area. Probably due to Covid, no ice or plastic cups in the room.
Steve, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was a friendly staff and good service they were very nice and helpfull
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel!
I have stayed at the hotel once before and was very happy with the overall experience. It was the same great service and met my expectations. Great place to stay if you want to be in a central location. You have easy access to where you want to go.
Kirkland, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful clean hotel, amazing for the price ! Great location.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Orbitz guest review

10/10 Exceptional

My first time and I LOVED IT!!!!!!!! Very clean, free breakfast was great restaurant food excellent and very reasonable in price. All staff members so friendly and helpful. My next visit I will definitely stay there.
JaneAnneLewis, 6-night family trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

6-night trip
Verified Expedia guest review

8/10 Very good

A great hotel for those on a budget. A few things to know: WiFi is practically non-existant in the rooms. You really only get a good signal in the common areas. The staff doesn’t really speak much English. This isn’t a bad thing but something to know for those who don’t speak Spanish. It’s about a 20-25 min walk to the beach. We loved this because we got to see parts of the town many tourists staying at the beach probably don’t get to see. The food is better away from the beach and much cheaper.
5-night romance trip
Verified Expedia guest review

8/10 Very good

Wi-Fi is good. Very fast. Beds are a little hard.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean hotel in very friendly stuff.
We came to early so they kept our bags in the front desk so we could go to the beach and come back and get a room later on that night very friendly staff! Close enough to the beach and far away to make it half the price. Wonderful experience except for my hard bed.
2-night trip
Verified Expedia guest review

10/10 Exceptional

This was my second stay here in 8 years & it continues to satisfy. Staff was pleasant & helpful. Check in/out a breeze. Prices outstanding, especially if you think what the beach folks are paying! :-) Hotel & rooms are well maintained, clean, good beds, & decent continental breakfast. With a car it's 5-10 minutes to the beach area & pedestrian zone. It seems to cater mainly to Latin-Americans but that may be a plus! Similar to a Holiday Inn Express.
Alfonso, 1-night trip with friends
Verified Hotels.com guest review