Agogo Downtown

3.0 star property
Central Surabaya hotel with restaurant, connected to a shopping centre

Choose dates to view prices

Agogo Downtown

Photo gallery for Agogo Downtown

Front of property
Desk, free WiFi, bed sheets
Daily local cuisine breakfast (IDR 50000 per person)
Daily local cuisine breakfast (IDR 50000 per person)

Overview of Agogo Downtown

10.0 out of 10 Exceptional
10.0/10 Exceptional

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
  • Non-smoking
20 Jl. Melati, Surabaya, Jawa Timur, 60272
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Luggage storage
Feel at home
  • Private bathroom
  • Daily housekeeping
  • Lift
  • Free self-parking

Room options

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Family Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Family Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • Heart of Surabaya
  • Tunjungan Plaza - 4 min drive
  • Pakuwon Mall - 13 min drive

Getting around

  • Surabaya (SUB-Juanda) - 41 min drive
  • Surabaya Pasar Turi Station - 10 min drive
  • Surabaya Gubeng Station - 12 min walk
  • Tandes Station - 24 min drive


  • Green leaf - 3 min drive
  • Pieno Bistro - 3 min walk
  • Sea Monsters - 2 min drive
  • X.O Suki - 4 min drive
  • Boncafe - 4 min drive

About this property

Agogo Downtown

Located near a train station, Agogo Downtown is a great choice for a stay in Surabaya. Free perks include WiFi and self-parking.


English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms


  • Check-in time from 2:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant


  • 24-hour front desk
  • Luggage storage


  • Shopping centre on-site


  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Soap and shampoo
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: IDR 300000 per accommodation, per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately IDR 50000 for adults and IDR 50000 for children

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.


This property accepts credit cards, debit cards and cash.

Also known as

Agogo Downtown Hotel
Agogo Downtown Surabaya
Agogo Downtown Hotel Surabaya

Frequently asked questions

Does Agogo Downtown offer free cancellation for a full refund?
Yes, Agogo Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Agogo Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Agogo Downtown?
Sorry, pets aren't allowed.
Is parking offered on site at Agogo Downtown?
Yes, there's free self parking.
What are the check-in and check-out times at Agogo Downtown?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Are there restaurants at or near Agogo Downtown?
Yes, there's an on-site restaurant.
What's the area around Agogo Downtown like?
Agogo Downtown is in the heart of Surabaya, a short 1-minute walk from Grand City Surabaya and 10 minutes' walk from Submarine Monument.







Staff & service


Property conditions & facilities




10/10 Exceptional

Great stay
Pleasant and relaxing stay, helpful and friendly staff, breakfast was ok, room and bathroom not as spacious but good enough and toiletries provided. Beside the mall and nearby restaurants
Divina, 2-night family trip
Verified guest review

10/10 Exceptional

Agogo Downtown didn’t disappoint!
I found the hotel listing online. Considerations were based on rate, location to approx to train station, free breakfast and free booking cancellation It was a great surprise that everything met our expectations.
L.E, 3-night family trip
Verified guest review

10/10 Exceptional

RYO, 4-night trip
Verified Expedia guest review