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The Carlton Hotel

3.0 star property
Victorian hotel in Folkestone with restaurant and bar/lounge

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Photo gallery for The Carlton Hotel

Boats docked in a tranquil marina, surrounded by calm waters and a picturesque town in the distance.
Relax in style with plush sofas and armchairs, and enjoy refreshments at the bar.
Classic hotel room with two single beds, desk, and flat-screen TV.
Classic hallway with ornate wallpaper, grand staircase, and chandelier.
Classic building with a prominent entrance and stairs, situated on a street with a sidewalk.
Escape to The Carlton Hotel by the sea, where modern comforts meet seaside charm. Indulge in dinner at the on-site restaurant, unwind with a drink at the bar or connect with colleagues in one of two meeting rooms.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Free parking
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Bath or shower
The current price is S$84
includes taxes & fees
16 Jul - 17 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Soundproofing, free WiFi, bed sheets

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (Deluxe)

Soundproofing, free WiFi, bed sheets

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Soundproofing, free WiFi, bed sheets

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 37 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Soundproofing, free WiFi, bed sheets

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

Similar properties

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  • Parking available
  • Free WiFi
  • Non-smoking
7.2 out of 10, Good, 966 reviews
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About the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.0 km
  • Leas Cliff Hall - 3 min walk - 0.3 km
  • Sandgate Beach - 9 min walk - 0.8 km
  • Folkestone Harbour - 10 min walk - 0.9 km
  • Folkestone Beach - 14 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk
  • Folkestone Harbour Station - 16 min walk
  • Folkestone West Station - 25 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

At The Carlton Hotel, you'll be within a 15-minute drive of Port Lympne Wild Animal Park and Gardens and Dover Western Docks Cruise Terminal. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Victorian hotel include a snack bar/deli and a terrace.

Languages

English, French, Romanian, Spanish

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 04 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10:30 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 03 buildings/towers
  • Built in 1880
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Lift
  • Assistive listening devices available
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant only serves dinner. Reservations are required.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 5 for adults and GBP 5 for children
  • Late checkout can be arranged for an extra charge of GBP 15 (subject to availability)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Does The Carlton Hotel offer free cancellation for a full refund?

Yes, The Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Carlton Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Carlton Hotel?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at The Carlton Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-in and check-out and contactless check-out are available.

What is there to do at The Carlton Hotel and nearby?

The Carlton Hotel has a picnic area.

Are there restaurants at or near The Carlton Hotel?

Yes, there's an on-site restaurant.

What's the area around The Carlton Hotel like?

The Carlton Hotel is in the heart of Folkestone, a short 2-minute walk from Leas Cliff Hall and 11 minutes' walk from Folkestone Harbour.

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The Carlton Hotel Reviews

Reviews

5.8

5.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Shower
Elevator
Budget
Value
Bar

Reviews

10/10 Exceptional

The staff were very friendly and helpful. We only needed a bed for the night and a shower for when we left and for the price we paid we cant fault it.
chloe, 1-night trip

8/10 Very good

it was a nice ,stay, comfortable the staff were all pleasant. Nice breakfast set up. we will return on our way back from France
James, 1-night trip

6/10 Good

Nice budget hotel. Great location. Coffee and breakfast could be a lot better.
Lou, 3-night trip

10/10 Exceptional

For the price you can not moan, staff are great, hotel needs updating, but if it does you won’t get it at this price, great location and views
Mark, 2-night trip

8/10 Very good

good location. comfortable room and great staff
LINDA, 2-night trip

6/10 Good

Ideal overnight close to the Euro Tunnel

For the price it’s hard to be too critical but the decor and building were tired, there was a stale smell of green and our mattress was past its best, if you need an overnight that’s affordable with a bar and pool table and parking then it’s hard to beat
1-night trip

2/10 Poor

Pictures do not match reality. Hotel is in desperate shape and not, beds were broken and shower curtain had mold. Not sure if shower worked as we did not dare to try. We left at 4.30 am
1-night trip

4/10 Fair

Ok for a night

Tired hotel. Was ok for a night. Was happy to leave! Not a very nice area to park
raji, 1-night trip

2/10 Poor

Dirty don’t stay here

Disgusting hotel Dirty and no hot water at all see my picture if I could give zero points I would . Very noisy and had no sleep at all . Flys around the meat at breakfast and cleaning going on when having breakfast
j, 1-night trip

6/10 Good

Folkestone

A nice place for a stop off for the eurotunnel, about 10 to 15 mins away.
Matthew, 1-night trip

6/10 Good

Location was great Price was good Bedding needs improvement
Sarper, 3-night trip

8/10 Very good

Staff were excellent and friendly
Sandra, 3-night trip

2/10 Poor

I didn’t stay I tried to cancel but you wouldn’t let me d so o I lost my money, disgusting that when I tried to cancel a month ago I couldn’t, what a con
Ian, 1-night trip

2/10 Poor

Normally I really don’t do negative feedback at all cause me personally I work in costumer service too and Ik how it feel after reading but this hotel really need good refurbishment really really badly😭I’m sorry not staff faults at all but management group or head office or who ever working for the hotel needs to check it out
1-night trip

8/10 Very good

Tired but worth the money paid.

Used for placing an employee for the week. Asked them their honest opinion and they were quite impressed for the loney. Yes its a bit tired, a bit worn but for £30 a night it was very acceprable and we will be returning to using the hotel for the member of staff based upon their own request.
Matthew, 4-night trip

8/10 Very good

Just needed for the tunnel early the next morning with parking. Ticked the box.
steffen, 1-night trip

8/10 Very good

Get what you pay for.

The staff was very helpful, but the rooms are very outdated and not very clean, but you can't complain about the price.
Carlos, 1-night trip

6/10 Good

My stay

The view was great, the staff were all very friendly, however, the shower was broken and there was mould in the bathroom because there was little ventilation. There was damp in the corner of the room and the bed was on a slant on one side. The car park was gravel, extremely bumpy and needs to be repaved. Also there was no lift,and I didn't book an accessable room so I had to climb 2 sets of steep stairs
Megan, 14-night trip

6/10 Good

The room was far too bright, curtains were pretty much useless as even when open, there was no change in the light within the room at night. The general noise in the entire place was loud so didn’t make for an easy night sleep. Great location overlooking the sea. Car park could do with a decent tarmac job and lanes bays
Deborah, 1-night trip

4/10 Fair

Very conveniently located but very budget type accomodation. Greeted on arrival with the strong smell of weed as smokers directly outside front door. Room was extremely basic and curtains, carpets and furnishings all very worn/ tired
1-night trip

2/10 Poor

Just the area its good... The hotel its very very bad... No hot water on 102 room Dirty behind imagination Smells like hell See view window like prison.. The room it was cut in the middle and centre of the window.. I fell sorry for the owner he has a very good location but the hotel needs investment to be in minimum condition
Marildo, 1-night trip

2/10 Poor

Wouldn’t say here again
Michael, 1-night trip

10/10 Exceptional

Very convenient for euro tunnel, bargain price .
Barbara, 1-night trip

10/10 Exceptional

Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.
Muhammad, 2-night trip

2/10 Poor

Parking is in a very muddy area, carpets were covered in dust and walls were oaper thin!
1-night trip