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The Five Residences Hanoi

4.0 star property
Hotel with full-service spa, connected to a shopping centre, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Five Residences Hanoi

Indoor pool
Indoor pool
Front of property
Premium bedding, pillow-top beds, in-room safe, individually furnished
Dining

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Pool
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Steam room
  • Children's pool
  • Coffee shop/cafe
  • 24-hour business centre
  • 2 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

Bathroom

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Smart TV
Pillow menu
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Living area

Apartment, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Kitchen
Smart TV
Pillow menu
Premium bedding
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cots/infant beds
Kitchen
Smart TV
Pillow menu
  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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9.4 out of 10, Exceptional, (117)
The price is S$145
includes taxes & fees
22 Dec - 23 Dec
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About the area

Map
343 345 DOI CAN STREET, Hanoi, 10000

What's nearby

  • Lotte Center Hanoi - 10 min walk - 0.9 km
  • West Lake - 17 min walk - 1.5 km
  • Ho Chi Minh Mausoleum - 2 min drive - 2.2 km
  • Hanoi Old Town Night Market - 5 min drive - 4.4 km
  • Hoan Kiem Lake - 6 min drive - 5.0 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 14 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Tòte - ‬3 min walk
  • ‪Sente - ‬4 min walk
  • ‪Bia Thu Hằng 228 Đội Cấn - ‬4 min walk
  • ‪The Coffee House - ‬1 min walk
  • ‪The Barrel - ‬4 min walk

About this property

The Five Residences Hanoi

When you stay at The Five Residences Hanoi, you'll be a short five-minute drive from West Lake and St. Joseph's Cathedral of Hanoi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. An indoor pool, a bar/lounge and a steam room are other features.

Languages

English, Vietnamese

At a glance

Hotel size

  • 116 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children's pool

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Co-working spaces
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • An indoor pool
  • Shopping centre on-site
  • Full-service spa
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 140
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 127
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hospital bed available
  • Smooth flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 57-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Hydromassage shower head
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free local calls

Food and drink

  • Meal delivery service
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Rice cooker
  • Free bottled water
  • Cookware, dishes and utensils
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, LEDA Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1000000 per vehicle (one-way. Maximum occupancy 6)

Children & extra beds

  • Rollaway beds are available for VND 800000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and cash.

Also known as

The Five Residences Hanoi Hotel
The Five Residences Hanoi HANOI
The Five Residences Hanoi Hotel HANOI

Frequently asked questions

Does The Five Residences Hanoi offer free cancellation for a full refund?
Yes, The Five Residences Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Five Residences Hanoi?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at The Five Residences Hanoi?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Five Residences Hanoi?
Yes, there's free valet parking.
Is an airport shuttle service offered by The Five Residences Hanoi?
Yes, an airport shuttle is available. The charge is VND 1000000 per vehicle one-way.
What are the check-in and check-out times at The Five Residences Hanoi?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at The Five Residences Hanoi and nearby?
The Five Residences Hanoi has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Five Residences Hanoi?
Yes, there's an on-site restaurant.
Does The Five Residences Hanoi have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a rice cooker, cookware and a microwave.
What's the area around The Five Residences Hanoi like?
The Five Residences Hanoi is a short 17-minute walk from West Lake and 10 minutes' walk from Lotte Center Hanoi.

The Five Residences Hanoi Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Stefan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was a very nice place but too bad we only stayed one night.
David Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!
Hilary, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.
Patrick, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!
Regine Fernandez, 4-night family trip
Verified Expedia guest review

8/10 Very good

部屋が広くてゆっくり出来ました。
このホテルは、５star なのに値段が安くてびっくり☆彡 ゆっくり出来て快適に過ごせました。 少し不便なのが旧市街へ行くとき道が混んでいて少ない距離でも時間がかかってしまうことですかね！
shuichi, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

MEDICAL FOUNDATION, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

HEEJAE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kilbok, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。
Saeko, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

JUNGHUN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jay, 4-night trip
Verified Hotels.com guest review

8/10 Very good

CHIKYU, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

계속 동남아쪽을 여행중 하노이에선 많이 아파서 고생을 좀 했습니다. 시설이나 환경도 좋았지만 스텝들의 세심한 배려에 감사합니다.
SANGHOON, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hiroki, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good service!
Y, 11-night business trip
Verified Expedia guest review

10/10 Exceptional

Hiromu, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Five Residence is the most confortable Hotel in Hanoi!
Kiyofumi, 4-night business trip
Verified Expedia guest review