Indulge your senses with al fresco dining and rejuvenating spa treatments. Unwind by the cozy lobby fireplace or take a refreshing dip in the indoor pool.
Near Penrith Castle, North Lakes Hotel And Spa offers a tranquil retreat. Savor local flavors in the on-site restaurant or unwind with a massage at the spa. With an indoor pool, fireplace in the lobby, and helpful staff previous guests have loved.
North Lakes Hotel And Spa puts you within a 10-minute drive of Ullswater. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. An indoor pool, a bar/lounge and a health club are other highlights. Fellow travellers love the helpful staff.
Languages
English, Polish, Ukranian
At a glance
Hotel size
84 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's menu
Working away
Business centre
Meeting rooms
Conference space (732 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1985
Safe-deposit box at front desk
Terrace
Fireplace in reception
Health club
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Grab bar near toilet
Accessible bath
Room amenities
Be entertained
43-inch TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Spa
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 16.95 to 19.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed for Christmas Day and New Year's Eve:
Dining venue
Pool, spa, & gym (if applicable)
Facility access costs GBP 15 per person, per stay. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith
Frequently asked questions
Does North Lakes Hotel And Spa offer free cancellation for a full refund?
Yes, North Lakes Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at North Lakes Hotel And Spa?
Yes, there's an indoor pool.
Are pets allowed at North Lakes Hotel And Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at North Lakes Hotel And Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at North Lakes Hotel And Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at North Lakes Hotel And Spa and nearby?
North Lakes Hotel And Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near North Lakes Hotel And Spa?
Yes, Penrith offers al fresco dining and local cuisine.
What's the area around North Lakes Hotel And Spa like?
North Lakes Hotel And Spa is a short 9-minute walk from Penrith Station and 10 minutes' walk from Penrith Castle.
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North Lakes Hotel And Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 February 2025
Business Trip
Enjoyable and comfortable stay for business and would stay again and hopefully take advantage of the pool next time. Food and service was excellent
Paul
Paul, 1-night trip
8/10 Very good
17 February 2025
Great place little expensive
We really enjoyed our stay, I just think it was a little expensive, we had a facial that cost £55 and it only lasted 16mins on our actual face
Karen
Karen, 2-night trip
10/10 Exceptional
17 January 2025
Will definitely be back
Amazing staff, pool and restaurant
Carolyn
Carolyn, 1-night trip
10/10 Exceptional
21 November 2024
Great staff and a relaxing place to stay
Douglas
Douglas, 1-night trip
10/10 Exceptional
21 December 2024
Had a wonderful stay and the food was excellent
The best chateau-briand I’ve had in years
The hotel is a really welcoming place lovely lounge bar reception area
They’ve thought of everything
Looking forward to our next stay
Norah
Norah, 1-night trip
10/10 Exceptional
21 January 2025
Excellent
David
David, 1-night trip
10/10 Exceptional
31 December 2024
Lovely spa break!
Amazing stay at the hotel with my wife. The staff were very friendly and helpful whenever required. The spa is lovely and the gym is also really nice. Wish we could have stayed there longer!
Verified traveller
1-night trip
10/10 Exceptional
19 November 2024
Great staff. Food was excellent. Great location for hikes
Jordan
Jordan, 2-night trip
10/10 Exceptional
20 October 2024
Relaxing stay
Perfect hotel very clean had everything you need, will definitely be back.
Sonya
Sonya, 1-night trip
8/10 Very good
21 December 2024
Friends
Great night meeting up with friends for the night. The service in the restaurant was excellent along with a great meal.
Stephen
Stephen, 1-night trip
10/10 Exceptional
8 November 2024
Wonderful decor and dinner
Alison
Alison, 1-night trip
10/10 Exceptional
5 August 2024
Lovely place to stay in !
Smadar
Smadar, 4-night trip
10/10 Exceptional
28 October 2024
The best there is.
Beautiful, faultless hotel.
Ian
Ian, 2-night trip
8/10 Very good
29 September 2024
The staff at the hotel were very friendly and polite. The hotel was very clean and really enjoyed using the spa facilities.
Nazneen
Nazneen, 2-night trip
10/10 Exceptional
19 August 2024
Great place for a nice relaxing weekend
olivia
olivia, 1-night trip
4/10 Fair
20 January 2025
iffy
Not a great impression £106 for the night, stained carpet. 2 beds put together for a "king size". Have to pay extra £15 for use of spa facilities, but this wasn't stated. Didn't eat here as waiting time was 3.5hrs.
kieran
kieran, 1-night trip
10/10 Exceptional
15 November 2024
Can’t fault this hotel it has everything. Lovely rooms, place to relax in the swimming/sauna area. The restaurant was so nice with amazing food and lovely staff. The lounge is a cosy place to chill and have a drink in front of the fire places. Overall a lovely hotel that’s not far from anything, is affordable and offers so much. We have already planned to return
Beth
Beth, 1-night trip
10/10 Exceptional
15 September 2024
Easy to find. Tastefully decorated.
David
David, 1-night trip
10/10 Exceptional
14 November 2024
Excellent Hotel for those looking to break a long journey going north from The Home Counties. However, unlike many quality hotels, who are well sign posted, this one is not, thus making it difficult to find.
Ian McDonald Leslie
Ian McDonald Leslie, 1-night trip
10/10 Exceptional
16 August 2024
The staff were all very friendly and attentive to our needs for the duration of our stay.
Martyn
Martyn, 3-night trip
4/10 Fair
18 February 2025
Appearances are only surface-deep
It’s appears that this Hotel must be struggling financially. They charge £15 per head for use of their pool and this is only shown in the fine print. The shampoo in your room is available for purchase at £26 a bottle but these aren’t new bottles - guests before you have also used them. Charging more than £50 for shampoo and conditioner is simply an insane price. The robes have supermarket-style antitheft devices on them, again suggesting a problem with cost management.
The walls were so thin we could hear the guy next door coughing all night and at 6am kids were running up and down the hallway shouting like they were in a Travelodge. There were hotels nearby which were 30% cheaper which might have been a better choice.
Verified traveller
1-night trip
8/10 Very good
29 June 2024
Lovely hotel
Graham
Graham, 1-night trip
2/10 Poor
14 January 2025
Blood stain on the floor which was very off putting. £106 for 1 person 1 night without breakfast and then when checking in we find out that it is an additional fee to use the swimming pool / sauna facilities. Double beds are 2 singles pushed together so you find yourself wedged in the middle which guarantees zero comfort. Not very good value for money at all. Room 308 👍
Ashley
Ashley, 1-night trip
10/10 Exceptional
29 July 2024
Fantastic for a party we all stayed the night and just off m 6