Near Penrith Castle, North Lakes Hotel And Spa offers a tranquil retreat. Savor local flavors in the on-site restaurant or unwind with a massage at the spa. With an indoor pool, fireplace in the lobby, and helpful staff previous guests have loved.
North Lakes Hotel And Spa puts you within a 10-minute drive of Ullswater. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. An indoor pool, a bar/lounge and a health club are other highlights. Fellow travellers love the helpful staff.
Languages
English, Polish, Ukranian
At a glance
DONE
Hotel size
84 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7 AM–9:30 AM on weekdays and 7:30 AM–10 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's menu
Working away
Business centre
Meeting rooms
Conference space (732 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Built in 1985
Safe-deposit box at front desk
Terrace
Fireplace in reception
Health club
An indoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Grab bar near toilet
Accessible bath
Room amenities
Be entertained
43-inch TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Spa
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 16.95 to 19.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed for Christmas Day and New Year's Eve:
Dining venue
Pool, spa, & gym (if applicable)
Facility access costs GBP 15 per person, per stay. Facilities include fitness facilities, a sauna, a spa, a hot tub and a swimming pool.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith
Frequently asked questions
Does North Lakes Hotel And Spa offer free cancellation for a full refund?
Yes, North Lakes Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at North Lakes Hotel And Spa?
Yes, there's an indoor pool.
Are pets allowed at North Lakes Hotel And Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at North Lakes Hotel And Spa?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at North Lakes Hotel And Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at North Lakes Hotel And Spa and nearby?
North Lakes Hotel And Spa has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near North Lakes Hotel And Spa?
Yes, Penrith offers al fresco dining and local cuisine.
What's the area around North Lakes Hotel And Spa like?
North Lakes Hotel And Spa is a short 9-minute walk from Penrith Station and 10 minutes' walk from Penrith Castle.
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North Lakes Hotel And Spa Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Food
Spa
Breakfast
Lobby
Bed
Shower
Family friendly
What guests liked
The spa facilities were clean, luxurious, and provided a wonderful experience with great service. (18 reviews)
The gym facilities were great and well-equipped. (4 reviews)
The pool facilities, including the main pool and spa pool/jacuzzi, were great and well-utilized. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
11 May, 2025
Excellent overnight stay at north lakes
Second time staying at north lakes hotel and spar,short stays to see family and would highly recommend,the rooms are excellent and so are staff.Will definitely come again.
Jamie
Jamie, 1-night trip
10/10 Exceptional
3 Jun, 2025
Made a mistake when booking and ordered a twin instead of a double. Staff could not have been more helpful - told us to go to dinner and they moved all our luggage to a different room. Excellent customer service!
julian
julian, 1-night trip
10/10 Exceptional
1 Apr, 2025
North Lakes
Excellent hotel good food friendly staff
Paul
Paul, 2-night trip
8/10 Very good
29 Apr, 2025
Better inside than out and food could've been warm
The very warm room let it down slightly.. comfy mattresses, closeness to the town in walking distance was good, food was great with a huge portion albeit just warm, service was good. The appearance of the hotel inside was much better than the outside gave you to believe on arrival.
Silke
Silke, 1-night trip
10/10 Exceptional
24 Feb, 2025
Excellent Hotel
Excellent hotel. Although it now seems strange to book in for a breakfast timeslot when it has become self service.
Ian
Ian, 1-night trip
10/10 Exceptional
3 Feb, 2025
A lovely room and nice spa and gym facilities! Good in-room amenities too.
Rebecca
Rebecca, 2-night trip
10/10 Exceptional
21 Nov, 2024
Great staff and a relaxing place to stay
Douglas
Douglas, 1-night trip
10/10 Exceptional
12 Feb, 2025
Business Trip
Enjoyable and comfortable stay for business and would stay again and hopefully take advantage of the pool next time. Food and service was excellent
Paul
Paul, 1-night trip
10/10 Exceptional
11 May, 2025
Lovely one night stay
Just enjoyed a lovely one night stay the hotel looks very bland from the outside but once you get indoor the decor is lovely.
we paid £15 each to use the spa facilities definitely worth it we made good use of it during our stay my wife booked herself in for a massage.
Room was very good lovely comfortable bed with all the amenities coffee machine, iron, ironing board, hairdryer etc. The only thing I would pull it on is the shower can become very slippy from the soap or shower gel.
We didn’t have our evening meal in the restaurant but we did have breakfast plenty of choice from usual breakfast items to pancakes and pastries.
Overall it was a lovely would definitely stay here again.
Louis
Louis, 1-night trip
10/10 Exceptional
26 Mar, 2025
Beautiful reception area. Comfy room. Served us breakfast even though we were late. Wheelchair access a syrong point.
Anne
Anne, 1-night trip
2/10 Poor
25 May, 2025
Weary?
Yikes. Lots of kids and weird people on their way to the spa with not enough clothes on; avert your eyes or rip them out.
Unable to book an evening meal on arrival, but that was a blessing in retrospect because the breakfasts were not enjoyable - food from under the hot-lights.
We thought the hotel was in need of modernisation and decoraration. Nothing to do with good order, we just found it weary.
Peter
Peter, 2-night trip
10/10 Exceptional
17 Jan, 2025
Will definitely be back
Amazing staff, pool and restaurant
Carolyn
Carolyn, 1-night trip
8/10 Very good
17 Feb, 2025
Great place little expensive
We really enjoyed our stay, I just think it was a little expensive, we had a facial that cost £55 and it only lasted 16mins on our actual face
Karen
Karen, 2-night trip
10/10 Exceptional
21 Dec, 2024
Had a wonderful stay and the food was excellent
The best chateau-briand I’ve had in years
The hotel is a really welcoming place lovely lounge bar reception area
They’ve thought of everything
Looking forward to our next stay
Norah
Norah, 1-night trip
10/10 Exceptional
24 Feb, 2025
Fantastic spa hotel
We love this hotel, the decor is brilliant and very fitting for the Lake District.
Pool and gym are great. But you have to pay £15 if you don’t book direct.
EV charging.
Lovely bar and restaurant
Neil
Neil, 1-night trip
10/10 Exceptional
25 Jan, 2025
Couldn’t fault any aspect of this hotel. The decor, ambiance, staff, cleanliness, all excellent. Rooms lovely, beds incredibly comfortable, spotlessly clean. Spa looked lovely and the restaurant and the food was amazing. We will be back.
Rachael
Rachael, 1-night trip
10/10 Exceptional
13 Jan, 2025
Can’t fault this hotel. Absolute wonderful.
Rachael
Rachael, 2-night trip
10/10 Exceptional
20 Oct, 2024
Relaxing stay
Perfect hotel very clean had everything you need, will definitely be back.
Sonya
Sonya, 1-night trip
10/10 Exceptional
5 Aug, 2024
Lovely place to stay in !
Smadar
Smadar, 4-night trip
10/10 Exceptional
19 Nov, 2024
Great staff. Food was excellent. Great location for hikes
Jordan
Jordan, 2-night trip
10/10 Exceptional
31 Dec, 2024
Lovely spa break!
Amazing stay at the hotel with my wife. The staff were very friendly and helpful whenever required. The spa is lovely and the gym is also really nice. Wish we could have stayed there longer!
Verified traveller
1-night trip
8/10 Very good
17 Feb, 2025
Overall a nice weekend away - let down by noisy dogs being left in adjacent room & limited things to do around the hotel but all facilities in the hotel were great
Craig
Craig, 2-night trip
8/10 Very good
11 Mar, 2025
Expected more
Somewhat obsessed with booking me in for breakfast 3+ days in advance of staying, Dir to availability, and it didn’t reach 50% capacity.
WiFi in the room was poor, which hindered me working and watching a movie.
Comfortable stay, lovely bar and fireplace area.
Gary
Gary, 1-night trip
10/10 Exceptional
21 Jan, 2025
Excellent
David
David, 1-night trip
10/10 Exceptional
6 Apr, 2025
Lovely stay, shocked to pay £25 for 1pm check in
We stayed overnight as we were at wedding being held there. The wedding started at 3pm, we asked if we could check in early so we could get ready before the wedding so we didn't get our clothes creased during the hour drive to the hotel. We had to pay an extra £25 to get checked in at 1pm. The amount we paid for the room and the amount my friend paid for her daughters wedding i was shocked at how much was charged. However, the room was lovely, we equiped and very comfortable bed. We thoroughly enjoyed the wedding and our stay