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Grand Sunset Princess - All Inclusive

4.5 star property
Upmarket beachfront property with water park, near El Camaleón Mayakoba Golf Course

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Photo gallery for Grand Sunset Princess - All Inclusive

Sun deck
Sports facility
Exterior
1 bedroom, free minibar, in-room safe, desk
1 bedroom, free minibar, in-room safe, desk
Grand Sunset Princess - All Inclusive offers an unforgettable getaway in a shopping district. Start your day with a delicious breakfast buffet and enjoy the white sand beach, free cabanas, or 2 beach bars to soak up some sun. With multiple dining options, 12 outdoor pools and an indoor pool with swim-up bars, this property is perfect for relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • 4 hot tubs
  • Water park
  • Nightclub
  • Free children's club
  • Free supervised childcare

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Super Saver

1 bedroom, free minibar, in-room safe, desk

Super Saver

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 47.56 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

8.4 out of 10
Very good
(48 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, Garden View

1 bedroom, free minibar, in-room safe, desk

Deluxe Suite, Garden View

8.2 out of 10
Very good
(249 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

1 bedroom, free minibar, in-room safe, desk

Family Club Room - Pool Access, Pool View

7.8 out of 10
Good
(13 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Family Room

1 bedroom, free minibar, in-room safe, desk

Family Room

7.4 out of 10
Good
(17 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 59 sq m
  • Sleeps 5
  • 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite (with 2 Jacuzzis)

1 bedroom, free minibar, in-room safe, desk

Suite (with 2 Jacuzzis)

8.0 out of 10
Very good
(39 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite with Jacuzzi and Outdoor Shower

1 bedroom, free minibar, in-room safe, desk

Suite with Jacuzzi and Outdoor Shower

8.8 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Separate bedroom
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Double Room with Lake View

1 bedroom, free minibar, in-room safe, desk

Double Room with Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Quadruple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Triple Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Luxury with Pool View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Deluxe with Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Luxury with Pool View

  • Sleeps 1
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Single Room with Lake View

1 bedroom, free minibar, in-room safe, desk

Single Room with Lake View

  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Triple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Triple Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Triple Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

View all photos for Quadruple Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Quadruple Room Premium with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room Luxury with Pool View

1 bedroom, free minibar, in-room safe, desk

Triple Room Luxury with Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room Deluxe with Garden View

1 bedroom, free minibar, in-room safe, desk

Double Room Deluxe with Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room Premium with Garden View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

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8.0 out of 10, Very good, 4,148 reviews
The price is S$289
includes taxes & fees
23 Aug - 24 Aug
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About the area

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 6 min drive - 3.2 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Playa del Carmen Main Beach - 12 min drive - 9.1 km
  • Punta Esmeralda Beach - 13 min drive - 4.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.6 miles/20.3 km
  • Free beach shuttle

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

At Grand Sunset Princess - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and volleyball, plus you'll only be within a 10-minute drive of El Camaleón Mayakoba Golf Course. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Buffet Naranja, one of 9 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool and a nightclub. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 672 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach shuttle
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Kayaking
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Pool table
  • Ping pong

Working away

  • 5 meeting rooms
  • Conference space (5425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • 4 hot tubs
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Buffet Naranja – This buffet restaurant serves breakfast, lunch and dinner.
La Hacienda – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Le Fleur – This theme restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
La Vaqueria – This theme restaurant only serves dinner. Reservations are required. Open daily.
Mamma Mia – This theme restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of MXN 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive offer free cancellation for a full refund?

Yes, Grand Sunset Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Sunset Princess - All Inclusive?

Yes, there are 12 outdoor pools, an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Sunset Princess - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Grand Sunset Princess - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 50 (subject to availability).

Is there an on-site casino at Grand Sunset Princess - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Grand Sunset Princess - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, archery and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Grand Sunset Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars and a nightclub, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Grand Sunset Princess - All Inclusive?

Yes, there are 9 on-site restaurants, featuring Mexican cuisine.

Does Grand Sunset Princess - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Sunset Princess - All Inclusive like?

Grand Sunset Princess - All Inclusive is a short 13-minute walk from Playa Xcalacoco and 16 minutes' walk from Chun-Zumbul (diving site). Travellers give top marks for the property's prime location.

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Grand Sunset Princess - All Inclusive Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Buffets
Booking
Drinks
Family friendly
Entertainment

What guests liked

  • The pools were crystal clear, numerous, and well-maintained, offering a great experience for guests. (157 reviews)
  • The beach was well-maintained, accessible, and offered plenty of chairs and shade options. (127 reviews)
  • Dining options were excellent with great variety, quality food, and exceptional service at the buffets and specialty restaurants. (47 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

A great family hotel
Kristian, 4-night trip

8/10 Very good

Overall a nice resort
Stacy Leanne, 7-night trip

10/10 Exceptional

Love this resort!
Jennifer, 1-night trip

10/10 Exceptional

We had a great family vacation here, everything was perfect
Anna, 5-night trip

10/10 Exceptional

Only spent a few days there but it was very relaxing and the pools and pool bars were great
Paul James, 3-night trip

10/10 Exceptional

Love this resort!
Jennifer, 2-night trip

10/10 Exceptional

Great stay definitely will be back
Marlon, 3-night trip

10/10 Exceptional

Our first time at a resort, we had a wonderful time.
Debra, 7-night trip

10/10 Exceptional

Excellent resort and great value!

Our stay was great and the food was delicious. The entire staff was friendly, inviting, and very helpful.
Luis, 5-night trip

10/10 Exceptional

Very nice family resort. Really big with lots to do.
Quang, 4-night trip

10/10 Exceptional

Resort was beautiful staff were friendly
Kristina, 5-night trip

10/10 Exceptional

It was pretty and quiet
Shawna, 7-night trip

10/10 Exceptional

Property was very well maintained. Grounds were beautiful and very well designed. Accommodations were comfortable, food was excellent as well as the service. Many options for pools and bars. Excellent hotel.
Carla, 7-night trip

10/10 Exceptional

The food and the stuff was really great
Artur, 6-night trip

10/10 Exceptional

This property was fabulous! Rooms were a bit older but the beautiful landscaping and wildlife was breathtaking.
Amber Renee, 8-night trip

10/10 Exceptional

Everything is perfect planned by The Grand Sunset Princess staff. I love the people of mexico, weather, beaches, swimming pools, nature inside the resort and the wild animals.
Nirav, 4-night trip

10/10 Exceptional

Best food , clean room and garden, friendly staff
miroslaw, 10-night trip

10/10 Exceptional

Just a beautiful property. Lots of food options. Staff was amazing.
Brenda, 7-night trip

10/10 Exceptional

The property is a lot bigger than expected. Its very kid friendly. Our family really enjoyed our 12 day stay here.
Jeffrey, 12-night trip

10/10 Exceptional

Clean and good food. Mamma Mia was our favorite
Ruben, 4-night trip

8/10 Very good

Staff is great, wish the swimout was a bit more private, even just the lounger attached to the patio but people just take them. Can’t wait to see renovations and really hoping all the staff stay, they were all lovely from the lobby, to the buffets, to the restaurants.
Belinda Magdalena, 8-night trip

10/10 Exceptional

Property was a bit out dated but we had a good time
Hope, 3-night trip

10/10 Exceptional

Overall I enjoyed my experience at the Grand Sunset Princess. The staff was friendly, rooms was clean, food was typical of any resort. Would book again.
Jermiko, 3-night trip

8/10 Very good

The staff and service is excellent! Property grounds are beautiful with great food. Lots of pools and bars and restaurants. Could use a fresh coat of paint and new furniture in the rooms and outside.
Princess, 4-night trip

10/10 Exceptional

A very relaxing atmosphere. The food was what you would expect from 'all inclusive food'. The property was huge, but the shuttle made it easy to get around. I would go back again.
David, 6-night trip