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Mercure Welcome Melbourne

4.0 star property
Hotel with restaurant, near Melbourne Central

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Photo gallery for Mercure Welcome Melbourne

Exterior
Lobby
Exterior
Sports facility
Hypo-allergenic bedding, in-room safe, individually decorated
Experience Melbourne’s vibrant energy at Mercure Welcome Melbourne, where a shopping mall and coffee shop await. Savor breakfast and dinner at The Louden Kitchen Grill, or unwind with WiFi in the comfort of your room. Previous guests rave about the hotel's central location, delicious breakfast options, and attentive staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry facilities

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is S$96
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23 sq m
  • Sleeps 2
  • 3 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23.1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Family Room, 1 King Bed & 1 Twin Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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Front of property

The Victoria Hotel Melbourne

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (2148)
The Victoria Hotel Melbourne
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About the area

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Queen Victoria Market - 13 min walk - 1.2 km
  • Crown Casino - 4 min drive - 2.1 km
  • Marvel Stadium - 4 min drive - 3.0 km
  • Melbourne Cricket Ground - 4 min drive - 2.9 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 28 min drive
  • Melbourne, VIC (AVV-Avalon) - 48 min drive
  • Flinders Street Station - 9 min walk
  • Southern Cross Station - 15 min walk
  • Spotswood Station - 17 min drive
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 12 min walk

Restaurants

  • ‪Din Tai Fung - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tetsujin - ‬2 min walk
  • ‪Fortress Melbourne - ‬1 min walk
  • ‪Mekong - ‬1 min walk

About this property

Mercure Welcome Melbourne

Mercure Welcome Melbourne offers a fantastic location, putting you a short five-minute walk from Melbourne Central and Bourke Street Mall. Guests looking for a bite to eat can visit The Louden Kitchen Grill, which serves local cuisine and is open for breakfast and dinner. Also, Collins Street and Regent Theatre are within a short 10-minute walk. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Melbourne Central Station is 6 minutes and Parliament Station is 10 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Greek, Hindi, Indonesian, Italian, Korean, Maltese, Russian, Spanish, Thai, Vietnamese

At a glance

DONE

Hotel size

    • 330 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (AUD 24 per night)
    • Height restrictions apply for on-site parking
    • 24-hours off-site parking within 984 ft (AUD 24 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby

Working away

  • Meeting room
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Designer shops on-site
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 99
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 46
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 79
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Deep-pile carpet in room

Room amenities

Be entertained

  • 46-inch Smart TV
  • Premium cable channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Meal delivery service
  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

The Louden Kitchen Grill – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soul Cafe – This café serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 25 for adults and AUD 15 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 60 per night

Parking

  • Covered self-parking costs AUD 24 per night
  • Parking is available nearby and costs AUD 24 per night (984 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Does Mercure Welcome Melbourne offer free cancellation for a full refund?

Yes, Mercure Welcome Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Welcome Melbourne?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Welcome Melbourne?

Yes. Self-parking costs AUD 24 per night.

What are the check-in and check-out times at Mercure Welcome Melbourne?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Mercure Welcome Melbourne?

No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.

What is there to do at Mercure Welcome Melbourne and nearby?

Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming.

Are there restaurants at or near Mercure Welcome Melbourne?

Yes, The Louden Kitchen Grill offers local cuisine.

What's the area around Mercure Welcome Melbourne like?

Mercure Welcome Melbourne is in Melbourne Central Business District, a short 6-minute walk from Melbourne Central Station and 2 minutes' walk from Melbourne Central. Travellers say that the local area is good for shopping and very central.

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Mercure Welcome Melbourne Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel perfect location definitely will stay again
Dave, 2-night trip

8/10 Very good

Great location and Breakfast Buffet sets you up for the day.
Douglas, 4-night trip

10/10 Exceptional

Excellent location and friendly staff.
Joellen, 2-night trip

10/10 Exceptional

Close to everything and lovely service everytime we stay
Alisha, 3-night trip

10/10 Exceptional

Very helpful staff and my room was spotless with a comfortable bed and pillows
Felicita, 1-night trip

4/10 Fair

Tired
Small room Mattress needs a change with springs evident on the top Loud and noisy as other guests walked past
Chris, 2-night trip

10/10 Exceptional

Very good location second time 4 us to stay....staff fantastic... buffet breakfast was outstanding..... love the location.... will stay again
Toni, 7-night trip

4/10 Fair

Great loccation, bit woned out
The location is great. The facilities are a bit worn out, and in my room, there is no in-room safe. So, I had to ask the front desk to keep my passport there. Throughout my three-night stay, there were no bed makings, room cleanings, or towel changes. The walls are very thin, and you can hear any telephone conversation taking place in the neighboring rooms. Regarding the room charges, however, they are fair. In the nearby Block Market, a superb classic breakfast was available.
Kondo, 3-night trip

8/10 Very good

very convenient to shops/restaurants/transport
John, 6-night trip

8/10 Very good

Perfect location for getting around Melbourne
Barbara, 3-night trip

8/10 Very good

Great location in Melbourne CBD
Great location in Melbourne CBD
James, 1-night trip

10/10 Exceptional

This is a great hotel as everything you need is an easy walk and the free tram system is easily accessible as well.
Jennifer, 2-night trip

8/10 Very good

Great location and good selection at the compliment breakfast buffet
Leewen, 2-night trip

8/10 Very good

Very central location within easy walking distance to Melbourne CBD, Southbank & Marvel Stadium. Plenty of shops, restaurants & public transport within close proximity.
Amanda, 3-night trip

8/10 Very good

Booked a room for family of 4 but found the room a bit small for all 4 of us. Hotel is a bit dated and has very simple facilities but wins in very convenient location close to big malls, shops and restaurants as well as tram stops. Overall a good stay.
Siew Hoong, 3-night trip

10/10 Exceptional

A stay with a shopping convenience.
This is a simple hotel right in the Middle of the Melbourne CBD. Next door to David Jones. The rooms are very small but ok for a solo trip for one night. Window had a view of a wall and the room was very dark. I have stayed in the front facing rooms before which are brighter. Room clean and tidy. Large shower
Anitia, 1-night trip

10/10 Exceptional

Location was perfect
Steven, 2-night trip

8/10 Very good

Was clean and nice perfect for the night.
Jessica, 1-night trip

8/10 Very good

Mantra Little Bourke Street
The location was perfect. The room was very comfortable and big enough for two of us. Check in was easy. The mattresses were terrible. Springs stuck into us and made it very uncomfortable to sleep. The next morning I requested extra doonas to put on the mattress which made it better. I also told them the mattresses needed to be thrown out. I intend staying there again. Breakfast buffet was great.
2-night trip

10/10 Exceptional

Nice location - sooooo much shopping close by
Elizabeth, 1-night trip

6/10 Good

Good location clean room very noisy room’s uncomfortable bed.
alan, 3-night trip

8/10 Very good

The breakfast was very good and the room was as expected.
Robert, 4-night trip

6/10 Good

Normal condition
Youngsyob, 3-night trip

8/10 Very good

Location , location, location n breakfast
Kim Hwa, 2-night trip

10/10 Exceptional

good location, many shopping centre surrounding the hotel and many restaurant can find easily
Jackie, 2-night trip