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Airport Hotel Hanoi Convenient & Friendly

2.5 star property
Soc Son hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Airport Hotel Hanoi Convenient & Friendly

Front of property
View from room
Reception
Free daily local cuisine breakfast
Minibar, in-room safe, individually furnished, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Free breakfast
    Free breakfast
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Free airport shuttle
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Feel at home
  • Children stay free
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Minibar
  • Fireplace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Family Room, with Window (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Deluxe Family Room, with Window (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Fan
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Double or Twin Room, with Window (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room, with Window (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Fan
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room, City View (Free one way airport transfer)

View from room

Deluxe Triple Room, City View (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Fan
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed

View all photos for Superior Triple Room, with Window (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Superior Triple Room, with Window (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Fan
  • 20 sq m
  • Sleeps 4
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Superior Single Room, with Window (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Superior Single Room, with Window (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Fan
  • 18 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe King Room, City View (Free one way airport transfer)

Minibar, in-room safe, individually furnished, desk

Deluxe King Room, City View (Free one way airport transfer)

Highlights

Soundproofed
Individually furnished
Fireplace
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Fan
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Dien Xa Village, Quang Tien Hamlet, Soc Son District, Hanoi, Hanoi Province, 10000

What's nearby

  • Melinh Plaza - 5 min drive - 5.2 km
  • Thanh Chuong Viet Palace - 12 min drive - 11.7 km
  • West Lake - 17 min drive - 24.5 km
  • Hanoi Old Town Night Market - 22 min drive - 30.9 km
  • Hoan Kiem Lake - 26 min drive - 28.9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 5 min drive
  • Ga Phuc Yen Station - 13 min drive
  • Ga Vinh Yen Station - 21 min drive
  • Hanoi Long Bien Station - 25 min drive
  • Free airport shuttle

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Phở Cồ - ‬2 min drive
  • ‪Star Cafe - ‬19 min walk
  • ‪Two Tigers - ‬11 min walk
  • ‪Memos Fastfood&Drinks - ‬5 min drive

About this property

Airport Hotel Hanoi Convenient & Friendly

Located just 2.9 mi (4.7 km) from the airport, Airport Hotel Hanoi Convenient & Friendly offers a free shuttle (available 24 hours). Free perks include WiFi, self-parking and local cuisine breakfast daily between 6:30 AM and 10:00 AM. Fellow travellers like the airport.

Languages

English, French, Vietnamese

At a glance

Hotel size

  • 20 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 10:00 AM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Shared fridge
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby indoor pool

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Television in common areas
  • Reception hall

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Fan
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace
  • Individually furnished

Freshen up

  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Policies

This property does not have lifts.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Convenient & Friendly
Airport Hotel Hanoi Convenient Friendly
Airport Hotel Hanoi Convenient & Friendly Hotel
Airport Hotel Hanoi Convenient & Friendly Hanoi
Airport Hotel Hanoi Convenient & Friendly Hotel Hanoi

Frequently asked questions

Is parking offered on site at Airport Hotel Hanoi Convenient & Friendly?
Yes, there's free self parking.
Is an airport shuttle service offered by Airport Hotel Hanoi Convenient & Friendly?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Airport Hotel Hanoi Convenient & Friendly?
Check-in start time: 2:00 PM; check-in end time: 10:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Airport Hotel Hanoi Convenient & Friendly and nearby?
Airport Hotel Hanoi Convenient & Friendly has access to a nearby indoor pool.
Are there restaurants at or near Airport Hotel Hanoi Convenient & Friendly?
Yes, there's an on-site restaurant.

Airport Hotel Hanoi Convenient & Friendly Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Poor

Vitaliy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I really liked the location. A very busy intersection and fun to watch all the scooters. Cool area to walk.
James, 1-night trip
Verified Expedia guest review

8/10 Very good

The room was spacious. The location was not easy to find. Took two taxi drivers but still ended up with the wrong hotel.
Albert, 1-night family trip
Verified Expedia guest review

2/10 Poor

jonathan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Kevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Matthew, 1-night trip
Verified Expedia guest review

8/10 Very good

I had a super early flight so decided to stay close to the airport on my final day - this place was great for that purpose. The staff was friendly and helpful. He set everything up for my 5 am car pick up to the airport. The room was spacious and clean. There was a lot of noise coming from outside so if you are light sleeper like me, you may have some issues with sleeping - music, cars, chickens, etc. It's a good place to stay if you need to be close to the airport but wouldn't recommend it as your main stay during your trip - not a lot going on in the surrounding area.
Kyung, 1-night romance trip
Verified Expedia guest review

2/10 Poor

You refused to allow me to check in. Even though I showed you my booking confirmation and they agreed in was the right hotel. Whoever I dealt with last night couldn’t speak any English besides telling saying “no booking, no booking” while waving his finger in my face. I believe your hotel is a scam. Instead of trying to help me, you had a group of your friends in the lobby, laughing at me because I was struggling to communicate even through translator. I would not recommend your hotel to anybody. I filed a claim against you to Expedia and to my credit card company. THIS HOTEL IS A SCAM!! I was rufused check in even after showing him my booking confirmation and using a translator app. DO NOT STAY HERE! You might show up and they wouldn’t check you in or help you.. they’ll just scream at you “no booking no booking!!”
Jennifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jatinder, 4-night trip
Verified Expedia guest review

4/10 Fair

I arranged an airport pick up with the hotel, which they confirmed but they did not show up. Called the hotel and needed a helpful local at the airport to translate. Hotel said "get a taxi". Wasted 90 minutes
Stephen, 1-night business trip
Verified Expedia guest review

6/10 Good

It is a very small hotel near the airport. Good for people who are looking for a night stay outside the airport to catch a flight the next day.
Shiho, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly service. Close to the airport with shuttle service makes it perfect for overnight transfers.
Jon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff very helpful and friendly. Rooms bright and clean. Excellent breakfast.
Margaret, 1-night family trip
Verified Expedia guest review

2/10 Poor

Could not find the place and had to take another
The taxi driver could not find the place based on the hotel name and address. We reached a hotel with the exact same name, but they said they are not the one (and it didn't look like it). After spending a lot of time in the middle of the night, I took another hotel.
Eran, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A ok
Ampha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The owner of this property was extremely helpful. I have absolutely no complaints
Mary, 2-night trip
Verified Expedia guest review

6/10 Good

The property has changed names and was very difficult to find - even for a native taxi driver who also spoke English. Mr. Henry had offered to pick us up at the airport, but then wanted us to call him when we arrived. But we didn't have a local SIM card, there weren't any local businesses to help us call (from domestic arrivals), and my computer could not connect to the airport free Wi-Fi. However, Mr Henry was otherwise friendly. Overall, I would not recommend this hotel.
Alan B, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Satoshi, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Peter, 1-night trip
Verified Hotels.com guest review

2/10 Poor

William, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Julie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice staff
Dong hai, 1-night family trip
Verified Expedia guest review

4/10 Fair

Which Hotel???
I would second the assessment of other reviewers that (Mr.) Henry is a great asset to the company. The hotel was quiet, had a lift, plenty of hot running water and free transfer to airport. However, it wasn't the hotel I booked. I had tried to look on my phone at the map directions to the hotel but got a message saying that the location could not be found. When I arrived at Hanoi airport, I tried again. Same result. The driver had the same issue. He drove around for some time, but there are many small airport hotels on side roads and our search was unsuccessful. He rang the number,and eventually got directions which took us to Viet Village Hotel where a pleasant young man who identified himself as Henry came out to meet me and confirmed the reservation. During booking, I had read that 'Airport Hotel Hanoi Convenient and Friendly' did go under other names and thought there must have been a name change since they advertised the property, not that it was a totally different place. There were not many places around Viet Village to get food and after I'd taken a shower and returned to reception, there seemed to be no one around. The next morning in the taxi on the way to the airport I saw, on the right, 'Airport Hotel Hanoi, Convenient and Friendly'. I can only assume they advertise one hotel and then allocate bookings among a number that Henry speeds between. Though I did get somewhere to sleep, it was confusing and a little disconcerting.
Joy, 1-night trip
Verified Hotels.com guest review

6/10 Good

I made a reservation for twin beds and to have a taxi pick us up. Emails went back and forth for this. A Mr Henry signed the emails. When we arrived there was no taxi,but eventually we got there. The non-English speaking night clerk showed us to a room with one double bed. I tried to indicate we needed 2 beds. He took us to another room with a queen sized bed. We were very tired so agreed it was ok. The room was clean, quiet, pretty small, but all that we needed. Next morning we went down to the lobby for breakfast before taking a taxi to the airport. No food was there, but the young clerk gave us a snack and went off to order us eggs and toast. He also called for help from the English speaking owner? After a bit of back and forth he informed us that Hanoi Airport Hotel Convenient and Friendly had been out of business for 2 years and the new name was Hanoi Airport Hostel. However the sign outside still says Hanoi Airport Hotel Convenient and Friendly. I also got an email when I returned home from Mr Henry asking for a review. It's all very confusing. I believe I paid the right amount for what we got but will be looking on my credit card to see that I was only billed once (to be on the safe side). You should check into this to see what is going on so others don't get confused.
Sherryl, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review