The 13

Photo gallery for The 13

Primary image
Outdoor pool
55-inch LED TV with premium channels, pay movies
2 bedrooms, premium bedding, in-room safe, individually decorated
2 bedrooms, premium bedding, in-room safe, individually decorated

Overview of The 13

The 13

4.0 star property
4-star hotel with 3 restaurants, near Venetian Macao Casino

6.4/10 Good

5 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Estrada de Seac Pai Van, Lote 1 do Aterro da Concórdia, Coloane
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
For families
  • 2 bedrooms
  • Private bathroom
  • Separate dining area
  • Living room
  • Premium TV channels
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • Venetian Macao Casino - 29 min walk
  • Cotai Strip - 4 min drive
  • City of Dreams - 8 min drive
  • University of Macau - 5 min drive
  • Hac Sa Beach - 5 min drive
  • Macau Jockey Club - 8 min drive
  • Taipa Houses-Museum - 10 min drive
  • Cotai Arena - 9 min drive
  • Rua do Cunha - 12 min drive
  • Macau Tower Convention and Entertainment Centre - 9 min drive
  • Macau Tower - 10 min drive

Getting around

  • Macau Intl. Airport (MFM) - 14 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 46 min drive
  • Hong Kong International Airport (HKG) - 65 min drive

About this property

The 13

The 13 puts you 1.5 mi (2.4 km) from Venetian Macao Casino. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or aromatherapy. This upscale hotel also features an outdoor pool, a fitness center, and a snack bar/deli.

At a glance

Hotel size

  • 200 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually decorated
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: MOP 1000.0 per night

Optional extras

  • Full breakfast is offered for an extra charge of MOP 228 per person (approximately)

Renovations and closures

This property is closed from May 3 2022 to December 31 2022 (dates subject to change).

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

13 Hotel Coloane
13 Coloane
Hotel The 13 Coloane
Coloane The 13 Hotel
13 Hotel
13
Hotel The 13
The 13 Coloane
The 13 Hotel
The 13 Coloane
The 13 Hotel Coloane

Frequently asked questions

Overall score and ratings

6.4

Good

7.6/10

Cleanliness

6.0/10

Staff & service

6.7/10

Amenities

6.4/10

Property conditions & facilities

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Wow, where to begin. If you ever wanted to feel like a Russian Oligarch or Arab Sheik, this is the place for you. The lobby and hallways have enough gold paint to make Donald Trump think "it's a bit much". The rooms are extravagant - that's the only word for it - but not terribly functional. Huge stone tub, beautiful Frescos on the walls and ceilings, velvet furniture, etc etc. The room felt like I should have loved it, but the hotel is like a ghost town. Virtually no staff and even fewer guests. The bathroom is amazing looking but the shower lacked pressure and had inconsistent hot water. The bars of Soap are meant to look like gold bullion (which was cool) but leave gold flecks on your hands. The room had real porcelain cups and dishes, but a virtually empty minibar. You get the picture. With a little more staff and effort it could be great, but as is it is hard top recommend.
Benjamin, 1-night trip with friends
Verified Expedia guest review

6/10 Good

The rooms are incredibly extravagant. I've never stayed anywhere so lavishly decorated. There is definitely a 'wow' factor. They are actually more impressive than the pictures. However - the pool was closed and the pool area looked unfinished, many areas of the hotel where unopened or unused, the room had private elevators that were not in operation, there was a space in the room for a jacuzzi that was 'not yet installed'.we were the only people in the breakfast room (amazing room) and the only people in the bar - which gave the entire experience a slightly spooky vibe. I'm glad I stayed there to experience the opulent room. I wouldn't stay there again unless I was assured that all areas were fully open and operation - the pool especially.
2-night romance trip
Verified Expedia guest review

4/10 Fair

Kwun Shing, 1-night trip
Verified Hotels.com guest review

6/10 Good

KWOK WAI, 1-night family trip
Verified Hotels.com guest review