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JW Marriott Hotel Macau

Luxury hotel with full-service spa, connected to the convention center, near Cotai Strip

  • Free WiFi
From
S$234

Image gallery

  • Deluxe Room, 2 Double Beds, City View - Restaurant
  • Deluxe Room, 2 Double Beds, City View - Restaurant
  • Poolside Bar
  • Bathroom
  • Deluxe Room, 2 Double Beds, City View - Restaurant
Deluxe Room, 2 Double Beds, City View - Restaurant. Image 1 of 72.
1 / 72Deluxe Room, 2 Double Beds, City View - Restaurant
9.2.Superb.
  • Good location, right in the Galaxy Entertainment resorts. Plentiful food choices, cinema…

    Mar 30, 2019

  • Had a wonderful time, very good service with a smile from Amy (she was everywhere,…

    May 16, 2021

See all 454 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Dining options
Safe
Convenient
Transport options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 1015 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool and lazy river
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom

What’s around

  • Heart of Cotai
  • Cotai Strip - 10 min walk
  • Macau Tower Convention and Entertainment Centre - 3.7 mi / 5.9 km
  • Hac Sa Beach - 3.7 mi / 6 km
  • Macau Tower - 3.8 mi / 6.1 km
  • Senado Square - 4.6 mi / 7.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive Suite, 1 King Bed
  • Executive Room, 1 King Bed
  • Deluxe Room, 1 King Bed, City View
  • Premier Room, 1 King Bed, Pool View
  • Executive Room, 1 Double Bed
  • Deluxe Room, 2 Double Beds, City View
  • Premier Room, 2 Double Beds, Pool View

What’s around

Landmarks

  • Heart of Cotai
  • Cotai Strip - 10 min walk
  • Macau Tower Convention and Entertainment Centre - 3.7 mi / 5.9 km
  • Hac Sa Beach - 3.7 mi / 6 km
  • Macau Tower - 3.8 mi / 6.1 km
  • Senado Square - 4.6 mi / 7.3 km
  • A-Ma Temple - 4.6 mi / 7.4 km
  • University of Macau - 5.2 mi / 8.3 km
  • Macau Fisherman's Wharf - 5.3 mi / 8.5 km
  • Fortaleza do Monte - 5.4 mi / 8.6 km
  • Ruins of St. Paul's Cathedral - 5.4 mi / 8.7 km

Getting around

  • Macau Intl. Airport (MFM) - 7 min drive
  • Hong Kong International Airport (HKG) - 46 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 39 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 61 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle
map

At a glance

Hotel size

  • This hotel has 1,015 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 11 AM to 9 PM
  • Free ferry terminal shuttle

Parking

  • Onsite self parking (MOP 720 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Waterslide
  • Spa tub
  • Lazy river

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Rooftop terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Portable bathtub seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Bathroom emergency pull cord
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The Ritz-Carlton Spa, Macau has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Man Ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Urban Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

The Lounge - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

The Pool Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Small print

Also known as

  • JW Marriott Hotel Macau Cotai
  • JW Marriott Hotel Macau
  • JW Marriott Macau Cotai
  • JW Marriott Hotel Macau Hotel
  • JW Marriott Hotel Macau Cotai
  • JW Marriott Hotel Macau Hotel Cotai

Optional extras

Self parking costs MOP 720 per day

Rollaway beds are available for MOP 500.0 per night

Buffet breakfast is offered for an extra charge of MOP 221 per person (approximately)

Children's club access is available for an extra charge

Policies

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, JW Marriott Hotel Macau does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MOP 720 per day. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, there are 4 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include La Cucina Italiana (9-min walk), Terrazza (11-min walk), and O.T.T. Old Taipa Tavern (12-min walk).
  • Yes, a free airport shuttle is available from 11 AM to 9 PM at scheduled times.
  • No, this hotel doesn't have a casino, but Cotai Strip (10-min walk) and Venetian Macao Casino (18-min walk) are both nearby.
  • JW Marriott Hotel Macau has 2 bars and a spa, as well as a lazy river and a health club.
9.2.Superb.
  • 6.0.Good

    Coffee bath shower

    Coffe machine very dirty. Bath tub and shower switches not functioning..

    1 night trip, Dec 18, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Just wasn’t happy with all the situation.

    1 night trip with friends, Feb 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ok + headboards renewal needed

    All was good. Room condition of 20-236 gave rise to one remark: the headboards of both beds are scratched and old. they should be replaced.

    robert, 1 night family trip, Jan 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Though mainland guests increasing, it kept its service’s

    1 night trip with friends, Dec 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice

    Hotel very comfortable.

    Alan, 3 night family trip, Dec 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic experience

    Both Chinese & western restaurants are excellent. Room is clean & comfortable. It would be good if the hair dryer can be removable from bathroom. Overall service is excellent.

    WAI YAN ROWENA, 2 night trip with friends, Dec 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    First Time Visitor to Macau

    Amazing experience from check-in throughout the whole stay. The JW Marriot is located in section of Macau called the Galaxy which shares a luxury shopping mall and an amazing water park with the Ritz-Carlton, Hotel Okura, and the Galaxy. There is a lot to do here and great selection of restaurants from food court to high end. There is a pedestrian bridge that can access an older part of town and a shuttle that will take you to Studio City (hotel based on DC). Since Studio City is furthest out on the newer strip, you can get dropped of there and walk back through the Sands, City of Dreams, Parisian, and Venetian on way back to JW Marriott. There is also a shuttle to the old casino section in the downtown area. You can visit Casino Lisbon and view some historical sites like ruins of St Paul’s.

    David, 2 night family trip, Nov 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Love the big water park. We didn’t get to use but it would be fun.

    1 night family trip, Nov 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Luxurious Property, professional staff and unparalleled cleanness. Unreal experience.

    HN, 3 night business trip, Nov 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice stay here! Clean and tidy with friendly service

    1 night family trip, Oct 5, 2019

    Verified Expedia guest review

See all 454 reviews