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Novotel Bishkek City Center

Photo gallery for Novotel Bishkek City Center

Exterior
Superior Room, 1 Queen Bed | Minibar, desk, laptop workspace, free cots/infant beds
Daily buffet breakfast (KGS 1500 per person)
Reception
Sauna, Turkish bath/hammam

Overview of Novotel Bishkek City Center

Novotel Bishkek City Center

4.5 star property
Luxury hotel in Bishkek with spa and indoor pool
10.0 out of 10 Exceptional
10.0/10 Exceptional

1 verified Hotels.com guest review

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
Map
Manas Avenue 16, Bishkek, 720010
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free babysitting
  • Ski rentals
  • 24-hour fitness centre
  • Bar/lounge
  • 24-hour room service
  • 24-hour business centre
  • 11 meeting rooms
For families
  • Free cots/infant beds
  • Babysitting (free)
  • Children's club (free)
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Heart of Bishkek

Getting around

  • Bishkek (FRU-Manas Intl.) - 38 min drive

Restaurants

  • Truyfel - 5 min walk
  • Vanilla Sky - 5 min walk
  • Coffee Relax - 11 min walk
  • Куликовский - 8 min walk
  • Legend Steak House - 10 min walk
Map

About this property

Novotel Bishkek City Center

Bring the kids when you stay at Novotel Bishkek City Center in Bishkek and they can enjoy the free kids' club. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with massages. Other highlights at this luxurious hotel include a 24-hour fitness centre and a bar/lounge.

Languages

Chinese (Mandarin), English, French, German, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Free babysitting
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free covered on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Free children's club
  • Free babysitting

What to do

  • Skiing nearby

Working away

  • 24-hour business centre
  • 11 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Ski equipment hire

Facilities

  • ATM/banking
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa

Accessibility

  • Lift

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair
  • Printer

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KGS 1500 for adults and KGS 750 for children
  • Late check-in between 11:00 PM and 12:30 PM can be arranged for an extra charge
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from February 1 2023 to December 31 2023 (dates subject to change):
  • Beach
  • Business centre
  • Children's club
  • Golf course
  • Hot springs
  • Tennis courts
  • Water park

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of KGS 5000 per pet, per day

Parking

  • RV/bus/lorry parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Bishkek City Center Hotel
Novotel Bishkek City Center Hotel
Novotel Bishkek City Center BISHKEK
Novotel Bishkek City Center Hotel BISHKEK
Hotel Novotel Bishkek City Center BISHKEK
BISHKEK Novotel Bishkek City Center Hotel
Hotel Novotel Bishkek City Center
Novotel Bishkek City Center BISHKEK
Novotel Hotel
Novotel
Novotel Bishkek City Center

Frequently asked questions

Does Novotel Bishkek City Center offer free cancellation for a full refund?
Yes, Novotel Bishkek City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Bishkek City Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Bishkek City Center?
Yes, there's an indoor pool.
Are pets allowed at Novotel Bishkek City Center?
Yes, cats and dogs are welcome. There's a charge of KGS 5000 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Novotel Bishkek City Center?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Novotel Bishkek City Center?
You can check in starting at 3:00 PM. Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Novotel Bishkek City Center and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Novotel Bishkek City Center also has a 24-hour fitness centre.
What's the area around Novotel Bishkek City Center like?
Novotel Bishkek City Center is in the heart of Bishkek, a short 10-minute walk from Bishkek Park and 11 minutes' walk from Manas Square.

Reviews

10.0

Exceptional

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Was there early as I had flight issues and it was a one day stay and was very glad for an early check in. Hotel looked like new construction and very clean with friendly staff
Chul, 1-night trip
Verified Expedia guest review