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All properties in Cotai, Macau SAR
1 room, 2 adults

Galaxy Hotel - Cotai

5-star5 stars
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai, Macau SAR

5-star beach hotel with free water park, near Cotai Strip
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Still consider goodMay 11, 2019
  • Good location. Great building. Helpful staff. Really enjoy my stay. Entertaining.Apr 6, 2019

Galaxy Hotel - Cotai

More Info: 6823 2342

from S$198
  • Deluxe City King
  • Galaxy Suite
  • Deluxe City Twin
  • Deluxe Resort King
  • Deluxe Resort Twin
  • Premier Suite
  • Royal Suite

What’s around Galaxy Hotel - Cotai

Landmarks

  • Cotai Strip - 8 min walk
  • Macau Tower Convention and Entertainment Centre - 3.3 mi / 5.2 km
  • Macau Tower - 3.4 mi / 5.4 km
  • Hac Sa Beach - 3.8 mi / 6.1 km
  • Senado Square - 4.1 mi / 6.7 km
  • A-Ma Temple - 4.2 mi / 6.8 km
  • Macau Fisherman's Wharf - 4.8 mi / 7.8 km
  • Fortaleza do Monte - 4.9 mi / 7.8 km

Getting around

  • Macau Intl. Airport (MFM) - 5 min drive
  • Hong Kong Intl. Airport (HKG) - 61 min drive
  • Zhuhai (ZUI-Jiuzhou Ferry Port) - 37 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 46 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,449 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.
Airport shuttle service is available at scheduled times from 9:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free airport shuttle from 9:00 AM to 11:00 PM

  • Free ferry terminal shuttle

Parking

  • Free self parking on site

Offsite

  • Free area shuttle

  • Free shopping center shuttle

  • Free casino shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 5 bars/lounges
  • 4 poolside bars
  • 2 coffee shops/cafés
  • Swim-up bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 5
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Nightclub
  • Free water park access
  • Beach towels
  • Waterslide
  • Health club
  • Lazy river
  • Free use of nearby fitness center
  • Pool cabanas (surcharge)
  • Swim-up bar
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Terrazza - This restaurant serves dinner only.

Gosto - This restaurant serves lunch and dinner. Open daily.

CHA BEI - Onsite restaurant. Open daily.

Pak Loh - This restaurant serves lunch and dinner. Open daily.

Laurel - This restaurant serves lunch and dinner. Open daily.

Galaxy Hotel - Cotai’s small print

Also known as

  • Galaxy Hotel
  • Galaxy Hotel Macau
  • Galaxy Macau
  • Macau Galaxy
  • Galaxy Hotel Cotai
  • Galaxy Cotai
  • Galaxy Hotel Hotel
  • Galaxy Hotel Cotai
  • Galaxy Hotel Hotel Cotai

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for MOP 388 per night

Buffet breakfast is offered for an extra charge of MOP 184.8 for adults and MOP 100.8 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Galaxy Hotel - Cotai

  • Does Galaxy Hotel offer free cancellation for a full refund?
    Yes, Galaxy Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Galaxy Hotel?
    Yes, there's free self parking.
  • Is there a pool at Galaxy Hotel?
    Yes, there are 5 outdoor pools and a children's pool.
  • Are pets allowed at Galaxy Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Galaxy Hotel?
    You can check in from 3 PM to midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Galaxy Hotel?
    Yes, there are 20 onsite restaurants.
  • Is airport shuttle service offered by Galaxy Hotel?
    Yes, a free airport shuttle is available from 9:00 AM to 11:00 PM at scheduled times.
  • What is there to do near Galaxy Hotel?
    Recommended spots to visit include Cotai Strip (8-min walk) and Macau Tower Convention and Entertainment Centre (3.3 mi), along with Macau Tower (3.4 mi) and Hac Sa Beach (3.8 mi).

Recent reviews

Superb 9.2 From 1,202 reviews

Very good 8.0
Great Getaway.
My wife and I had a great time and the hotel was amazing. We plan on going back during summer so we can experience the outdoor facilities the hotel has on offer.
sg3 night romance trip
Exceptional 10.0
Wonderful Stay in galaxy
Fantastic. Service was great, hotel was first rate
Ko, sg2 night trip
Exceptional 10.0
liumei
the room is big and clean. view of the room is nice & good. although i stay near the lift area but won’t like other hotel very noise as people will walk in walk to the lift. all the hotel staff is friendly & helpful. hotel itself have shopping area which very convenience. overall will recommend to friends and stay over again.
liumei, sg2 night family trip
Exceptional 10.0
Wonderful stay, highly recommended!
The entire experience started from a short shuttle bus journey from Macau Intl Airport to Galaxy Macau. The shuttle bus was easy to find and the bus frequency was good. After alighting at Galaxy Macau, as it was not yet time to check-in (check-in is 3pm), the bellboy promptly took over our luggage, gave us a tag and directed us to the check in counter to process our check-in. There were ushers around and the queue moved relatively fast as there were several check-in counters. Our check-in was efficient and was informed that our room would only be ready at 3pm. The staff shared with us some info on the hotel facilities and gave us a map for Galaxy Macau. At around 3pm, we went to get our room keys and handed the luggage tag to the counter. Our luggage was delivered within 10 mins after we reached the room. The room was clean and comfortable. A full set of toiletries were provided and the bathroom had a great sound system, you could hear the TV better than coming from the TV itself! Do cater some time to enjoy the water theme park in Galaxy Macau, I loved the lazy river and the slides! I thoroughly enjoyed my stay at Galaxy Macau and would definitely return! There was nothing negative about our stay except that check-out was at 11am, earlier than most standard time of 12pm. Would have loved another hour to soak in the tub before checking out!
Isabelle, sgRomance trip
Fair 4.0
Disappointed
Everything was perfect until Ivan smell smoke in my room at night. Whether it is the aircon system malfunction or someone next door is smoking is not acceptable asi have kids with me and I asked for a non smoking room. It was really choking and we did not have a good night sleep and had to turn off the aircon
Tum, sgFamily trip
Very good 8.0
Typical Casino Hotel
Typical Casino resort hotel. Big, with a mall inside and lots of food choices. Nothing exciting or much compared to Las Vegas. Shows were limited. But good thing about this hotel is its close walking proximity to the old Taipa Village where you get a feel of the real Macau village which these days have also become very tourist related. But good choice of food there at least!
GORDON KEE KEONG, sgRomance trip
Very good 8.0
Typical Casino Resort
1st trip to Cotai, really surprised with the development there. Hotel was huge with a shopping mall and food court. Typical casino resort hotel with lots of man made attractions, nothing real. Best thing about this hotel is its close location to the old Taipa Village where you can experience real Macau life and lots of nice local restaurants.
GORDON KEE KEONG, sg3 night romance trip
Good 6.0
Good location
Good location . Shutter bus at ferry station both ways . Hotel room ( twin room ) was big . The only issue was the air conditioning in room - too hot ! Unable to control .
SIM, sg1 night family trip
Exceptional 10.0
Wonderful stay
Choong Mann, sg3 night romance trip
Very good 8.0
2 bedroom location
Hi... Hope that next time my 2 bedrooms are next to each other. The 2 bedrooms are too far apart.
Toh, sg3 night family trip

Galaxy Hotel - Cotai

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