Galaxy Hotel

Photo gallery for Galaxy Hotel

Primary image
Sun loungers, beach umbrellas, beach towels
5 outdoor pools, cabanas (surcharge), pool umbrellas
Water park
Water park

Overview of Galaxy Hotel

Galaxy Hotel

5.0 star property
Upscale beach hotel with free water park, near Cotai Strip

9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is S$161
Price available on 13/09/2022
Map
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai
Main amenities
  • Daily housekeeping
  • 20 restaurants and 4 poolside bars
  • 5 bars/lounges
  • 5 outdoor pools and lazy river
  • Free water park
  • Nightclub
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free ferry terminal shuttle
For families
  • Children stay free
  • Children's pool
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Macau Intl. Airport (MFM) - 5 min drive
  • Zhuhai (ZUH-Jinwan) - 46 min drive
  • Hong Kong International Airport (HKG) - 62 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle

About this property

Galaxy Hotel

At Galaxy Hotel, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. Guests in the mood for pampering can indulge in massages, and there's fun for everyone with the 5 outdoor pools and free water park. Terrazza, one of 20 restaurants, serves dinner. Other highlights at this luxurious hotel include 4 poolside bars, a nightclub, and a free airport shuttle. Fellow travelers love the family-friendly amenities and overall property condition.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 1449 rooms
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 9:00 AM to 11:00 PM
  • Free ferry terminal shuttle

Offsite

  • Free area shuttle
  • Free shopping center shuttle
  • Free casino shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 20 restaurants
  • 5 bars/lounges
  • 4 poolside bars
  • 2 coffee shops
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free water park access
  • Children's pool
  • Lazy river
  • Free local shuttle

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2011
  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 5 outdoor pools
  • Free water park
  • Shopping mall on site
  • Lazy river
  • Nightclub
  • Spa tub
  • Steam room
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • LCD television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Terrazza - This restaurant serves dinner only.
Gosto - This restaurant serves lunch and dinner. Open daily.
CHA BEI - Onsite restaurant. Open daily.
Pak Loh - This restaurant serves lunch and dinner. Open daily.
Laurel - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 217.8 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for MOP 388.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to November

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property accepts credit cards and cash.

Also known as

Galaxy Hotel
Galaxy Hotel Macau
Galaxy Macau
Macau Galaxy
Galaxy Hotel Cotai
Galaxy Cotai
Galaxy Hotel Hotel
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Frequently asked questions

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Just feeling wonderful
Superb hospitality with many friendly and efficient customer service
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ka Keung, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We were disappointed that they couldn’t give us twin beds
Lynn Oi Ling, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hui Ling, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really nice hotel.. staff very helpful and service very good..stayed here before..service was good before
Ricky, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Liam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 1-night family trip
Verified Hotels.com guest review