8/10 Very good
14 August 2023
Anne
Anne, 2-night trip
Verified Hotels.com guest review
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Sofitel Melbourne On Collins
Luxury hotel with restaurant, connected to a shopping centre, near Fed Square
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Sofitel Melbourne On Collins
Photo gallery for Sofitel Melbourne On Collins
Overview of Sofitel Melbourne On Collins
8.8 out of 10 Fabulous
8.8/10 Fabulous
Property highlights
- Parking available
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
- Gym
25 Collins Street, Melbourne, VIC, 3000
Main amenities
- Daily housekeeping
- Restaurants and bar/lounge
- Breakfast available
- Fitness centre
- Valet parking
- 24-hour room service
- Coffee shop/cafe
- 24-hour business centre
- Conference centre
- Business centre
- Meeting rooms
- 24-hour front desk
For families
- Children stay free
- Free cots/infant beds
- Fridge
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
Room options
View all photos for Junior Suite, 1 King Bed, Bay View, Corner
Junior Suite, 1 King Bed, Bay View, Corner
View all photos for Deluxe Room, 1 King Bed, Park View
Deluxe Room, 1 King Bed, Park View
View all photos for Superior Room, 1 King Bed, City View
Superior Room, 1 King Bed, City View
View all photos for Luxury Room, 1 King Bed, Corner (City or Bay Views)
Luxury Room, 1 King Bed, Corner (City or Bay Views)
View all photos for Superior Room, 2 Single Beds, City View
Superior Room, 2 Single Beds, City View
View all photos for Luxury Room, 1 King Bed, Business Lounge Access, City View (Club Sofitel Access)
Luxury Room, 1 King Bed, Business Lounge Access, City View (Club Sofitel Access)
View all photos for Superior Room, 1 King Bed, River View
Superior Room, 1 King Bed, River View
View all photos for Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)
Club Suite, 1 King Bed, City View, Corner (Prestige Suite, Club Sofitel Access)
About this area
What's nearby
- In Melbourne Central Business District
- Collins Street - 1 min walk
- Princess Theatre - 5 min walk
- Bourke Street Mall - 12 min walk
- Melbourne Central - 14 min walk
- Rod Laver Arena - 18 min walk
- Melbourne Cricket Ground - 18 min walk
- SEA LIFE Melbourne - 20 min walk
- Aami Park - 22 min walk
- Queen Victoria Market - 24 min walk
- Melbourne Convention and Exhibition Centre - 26 min walk
Getting around
Restaurants
- San Telmo - 4 min walk
- Coda - 6 min walk
- Bar Lourinha - 3 min walk
- Pastuso - 5 min walk
- Chin Chin - 5 min walk
About this property
Sofitel Melbourne On Collins
Languages
Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Thai, Ukranian, Vietnamese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 363 rooms
- Arranged over 18 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 11 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- For more details, please contact the property using the information on the booking confirmation
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi in public areas (30 minutes per day)
- Free WiFi in rooms
Parking
- On-site valet parking (AUD 75 per night; includes in/out privileges)
- Wheelchair-accessible parking and van parking on site
- Height restrictions apply for on-site parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Coffee shop
- 24-hour room service
Travelling with children
- Children stay for free (see details)
- Local/corner shop
- Children's menu
What to do
- Shopping
- Bike rentals nearby
- Golfing nearby
Working away
- 24-hour business centre
- Meeting rooms
- Computer station
- Conference centre (5382 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Built in 1982
- ATM/banking
- Safe-deposit box at front desk
- Fitness centre
- Banquet hall
- Reception hall
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Hand-held shower heads
- Height-adjustable showerheads
- Grab bar near toilet
- Grab bar in shower
- Well-lit path to entrance
Room amenities
Be entertained
- IPod docking station
- 40-inch LED TV
- Premium cable channels
- Films for purchase
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Coffee/tea maker
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout curtains
- Soundproofed rooms
- Premium bedding
- Pillow-top mattress
- Free cot/infant bed
What to enjoy
- In-room massage
Freshen up
- Private bathroom
- Shower only
- Designer toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
- Desk chair
Food and drink
- Fridge
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Dining
No35 – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium Bar on 35 – This bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Refundable deposits
- Deposit: AUD 200 per stay
Optional extras
- Cooked-to-order breakfast is offered for an extra charge of approximately AUD 50 for adults and AUD 25 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
- Credit card charges are subject to an extra charge of 1.4 per cent
Children & extra beds
- Rollaway beds are available for AUD 110.0 per night
Parking
- Valet parking costs AUD 75 per night with in/out privileges
- Parking height restrictions apply
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne
Frequently asked questions
Reviews
8.8
Fabulous
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Fair
11 July 2023
sad
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 July 2023
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 June 2023
Allyson
Allyson, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 June 2023
Sue
Sue, 1-night trip
Verified Wotif guest review
10/10 Exceptional
16 June 2023
Julie
Julie, 3-night trip
Verified Wotif guest review
8/10 Very good
12 June 2023
Clive
Clive, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 June 2023