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Sofitel Melbourne On Collins

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Club Suite, 1 King Bed, View, Corner (Prestige, Sofitel) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Club Suite, 1 King Bed, View, Corner (Prestige, Sofitel) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Luxury Room, 1 King Bed, View, Corner | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Overview of Sofitel Melbourne On Collins

UNESCO Sustainable Travel Pledge

Sofitel Melbourne On Collins

5.0 star property
Luxury hotel with restaurant, connected to a shopping centre, near Fed Square

8.8/10 Fabulous

1,002 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is S$308
Price available on 02/02/2023
Map
25 Collins Street, Melbourne, VIC, 3000

Room options

About this area

What's nearby

  • In Melbourne Central Business District
  • Crown Casino and Entertainment Complex - 26 min walk
  • Collins Street - 1 min drive
  • Melbourne Central - 5 min drive
  • Rod Laver Arena - 2 min drive
  • Melbourne Cricket Ground - 5 min drive
  • University of Melbourne - 8 min drive
  • Queen Victoria Market - 9 min drive
  • Melbourne Convention and Exhibition Centre - 11 min drive
  • Marvel Stadium - 12 min drive
  • Aami Park - 14 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 29 min drive
  • Melbourne Airport (MEL) - 32 min drive
  • Showgrounds Station - 8 min drive
  • Flinders Street Station - 11 min walk
  • Spencer Street Station - 25 min walk
  • Parliament Station - 4 min walk
  • Jolimont Station - 13 min walk
  • Melbourne Central Station - 17 min walk

Restaurants

  • Cecconi's Flinders Lane - 2 min walk
  • Koko Black - 3 min walk
  • Café Excello - 3 min walk
  • Kenzan Japanese Restaurant - 3 min walk
  • Coffee Exchange - 3 min walk

About this property

Sofitel Melbourne On Collins

Sofitel Melbourne On Collins puts you within a 10-minute drive of Crown Casino and Entertainment Complex. Guests can visit the fitness centre for a workout or grab a bite to eat at No35, which serves Modern European cuisine and is open for breakfast, lunch and dinner. The helpful staff and location get good marks from fellow travellers. The property is only a short walk to public transportation: Parliament Station is 4 minutes and Jolimont Station is 13 minutes.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Slovenian, Spanish, Thai, Ukranian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 363 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (30 minutes per day)
  • Free WiFi in rooms

Parking

  • On-site valet parking (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Well-lit path to entrance

Languages

  • Arabic
  • Chinese (Mandarin)
  • Croatian
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Slovenian
  • Spanish
  • Thai
  • Ukranian
  • Vietnamese

Room amenities

Be entertained

  • IPod docking station
  • 40-inch LED TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

No35 – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Atrium Bar on 35 – This bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of AUD 45 for adults and AUD 25 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.3 per cent

Children & extra beds

  • Rollaway beds are available for AUD 80.0 per night

Parking

  • Valet parking costs AUD 65 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Melbourne Sofitel
Sofitel Collins
Sofitel Collins Hotel
Sofitel Collins Hotel Melbourne
Sofitel Collins Melbourne
Sofitel Melbourne
Sofitel Melbourne Collins
Sofitel Melbourne Collins Hotel
Sofitel Melbourne On Collins Hotel Melbourne
Sofitel Melbourne On Collins Hotel
Sofitel Melbourne On Collins Melbourne
Sofitel Melbourne On Collins Hotel Melbourne

Frequently asked questions

Does Sofitel Melbourne On Collins offer free cancellation for a full refund?
Yes, Sofitel Melbourne On Collins does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sofitel Melbourne On Collins?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Sofitel Melbourne On Collins on 2 February 2023 start from S$308, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sofitel Melbourne On Collins?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sofitel Melbourne On Collins?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sofitel Melbourne On Collins?
Yes. Valet parking costs AUD 65 per night.
What are the check-in and check-out times at Sofitel Melbourne On Collins?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Sofitel Melbourne On Collins?
No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (10-min drive) is nearby.
What is there to do at Sofitel Melbourne On Collins and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Sofitel Melbourne On Collins also has a fitness centre.
Are there restaurants at or near Sofitel Melbourne On Collins?
Yes, No35 offers Modern European cuisine. Nearby restaurants include Kenzan Japanese Restaurant (3-min walk), Coffee Exchange (3-min walk) and Bar Lourinhã (4-min walk).
What's the area around Sofitel Melbourne On Collins like?
Sofitel Melbourne On Collins is in Melbourne Central Business District, a short 4-minute walk from Parliament Station and 14 minutes' walk from Melbourne Central. Travellers say that the local area is good for shopping and very quiet.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Impeccable service but where's the vibe
Service was seamless and professional. Hotel certainly is in need of refresh. Lobby areas deserted which really impacts on a positive vibe
DAVID, 4-night trip
Verified Hotels.com guest review

8/10 Very good

it was a great stay , we really felt at home
Eduardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Wonderful stay. Service was impeccable. Thank you Aziz for setting us up so well from check-in. Lounge service was attentive and lovely. Stayed the one night and would have loved to have extended our stay!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

6/10 Good

Room service food quality and serving size only average for a 5 star hotel. Cafe and restaurant close very early. Very quiet. No entertainment.
Narcelita, 1-night family trip
Verified Wotif guest review

8/10 Very good

Overall good experience
Generally positive, but somewhat dated finishes particularly in the bathroom, and no separate shower stall plus a narrow tub, so showering was not a very pleasant experience. We asked for a soft pillow, which a hotel like that ought to be able to provide, however the one they gave us was the same as the others - firm and thick. Difficult to get a good night's rest if you sleep on your stomach. As a very tiny comment, there's really no reason for the staff to be told they must greet guests with 'bon jour'. We know we're in Australia, and there's virtually nothing else about the hotel that seems French. Not trying to be picky, it's just a bit silly. We would stay at this hotel again, but we'd bring our own pillows!
Daniel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

All beautiful
evelyn, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Alexandra, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Overall good stay
Club room was the highlight. Great food, canapes, drinks with great service. Location central and easy to get around. Rooms were a bit dated. Bathroom small and old.
Woon Kit, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Alexandra, 2-night trip
Verified Wotif guest review