Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive
Restaurants
World Café - 18 min walk
Don Fernando Lobby Bar - 1 min walk
El Suspiro - 15 min walk
Hideaway Bar At Dreams Playa Mujeres - 4 min drive
The Sand Bar - 4 min drive
About this property
Atelier Playa Mujeres - Adults Only - All Inclusive
At Atelier Playa Mujeres - Adults Only - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Mercado 19, one of 14 restaurants, serves Mexican cuisine and is open for breakfast and dinner. Other highlights at this luxurious property include 3 poolside bars, a health club and a fitness centre. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Water activities
Snorkelling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
593 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 16
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
On-site parking is limited
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast
14 restaurants
12 bars/lounges
3 poolside bars
2 swim-up bars
2 coffee shops
24-hour room service
Snack bar/deli
What to do
On the beach
Fitness classes
Evening entertainment
Shopping
Working away
7 meeting rooms
Co-working spaces
Conference centre (21115 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Free beach cabanas
Free bike hire
Free pool cabanas
Beach sunloungers
Beach towels
Beach umbrellas
Golf cart on-site
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2019
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
Adjacent to a golf course
Golf driving range on-site
2 outdoor pools
Heated pool
Art gallery on-site
Full-service spa
Golf clubhouse on-site
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Front entrance ramp
Hand-held shower heads
Room amenities
Be entertained
55-inch Smart TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free WiFi
Phone
Desk chair
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
LED light bulbs
Mobile key entry
Special features
Spa
NUUP SPA has 18 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Mercado 19 – This buffet restaurant specialises in Mexican cuisine and serves breakfast and dinner.
Limón y sal – This restaurant specialises in Mexican cuisine and serves brunch and lunch. Open daily.
El Suspiro – This restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.
Takeshi – This diner specialises in Asian cuisine and only serves dinner. Open daily.
Cilento – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 1.72 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 320 per pet, per week
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number AVH161104JQ0
Also known as
Atelier Playa Mujeres All Inclusive All-inclusive property
Atelier All Inclusive All-inclusive property
Atelier Playa Mujeres All Inclusive
Atelier All Inclusive
Atelier Inclusive inclusive p
Frequently asked questions
Does Atelier Playa Mujeres - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Atelier Playa Mujeres - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Atelier Playa Mujeres - Adults Only - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Atelier Playa Mujeres - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 320 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Atelier Playa Mujeres - Adults Only - All Inclusive?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Atelier Playa Mujeres - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Atelier Playa Mujeres - Adults Only - All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are both nearby.
What is there to do at Atelier Playa Mujeres - Adults Only - All Inclusive and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Atelier Playa Mujeres - Adults Only - All Inclusive also has 2 swim-up bars, 3 poolside bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Atelier Playa Mujeres - Adults Only - All Inclusive?
Yes, there are 14 on-site restaurants, featuring Mexican cuisine.
Does Atelier Playa Mujeres - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Atelier Playa Mujeres - Adults Only - All Inclusive like?
Atelier Playa Mujeres - Adults Only - All Inclusive is a short 17-minute walk from Playa Mujeres Golf Club and 15 minutes' walk from Mujeres Beach.
Atelier Playa Mujeres - Adults Only - All Inclusive Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
5 January 2025
Karina
Karina, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2025
Xmas 2024
Top notch resort that actually blew my mind with how nice it was. Incredible food, fancy drinks, sports bar and lots of authentic Mexican:) Phenomenal service everywhere
MICHAEL
MICHAEL, 7-night trip
Verified Hotels.com guest review
2/10 Poor
12 December 2024
hannah
hannah, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Couples trip
We had the best vacation! This place was amazing! We loved every part of our stay! The food was phenomenal! The resort and the staff was awesome! We would love to come back!
Haley
Haley, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Wil Walker
Wil Walker, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Amazing hotel
Absolutely the best hotel I’ve ever stayed in! Hands down amazing.
Alice
Alice, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Andrea
Andrea, 7-night trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
Food was really good
Rhyan
Rhyan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Great Staff!!
Tiffany
Tiffany, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Charlene
Charlene, 5-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2024
Acabamos de pasar una semana inolvidable en Atelier Costa Mujeres, y no tenemos más que elogios para este lugar. Desde el momento en que llegamos, nos sentimos bienvenidos y muy bien atendidos por todo el personal. Las instalaciones son impresionantes, con habitaciones modernas y cómodas, y áreas comunes que realmente te hacen sentir en un paraíso.
Queremos hacer una mención especial al restaurante Los Suspiros, donde la calidad de la comida y el servicio fue excepcional. Agradecemos muchísimo al chef Luis por todas sus atenciones. Su pasión por la cocina se refleja en cada plato que nos sirvió. Cada comida fue una experiencia deliciosa, con ingredientes frescos y sabores únicos. La dedicación y cuidado que pone en su trabajo hizo que nuestras cenas fueran uno de los puntos más destacados de nuestras vacaciones.
También queremos agradecer al mesero Donovan del restaurante Mercado 19, quien hizo que nuestros desayunos fueran aún más agradables con su atención y amabilidad. Además, el restaurante Cilento fue nuestro lugar favorito para el almuerzo, con una variedad de platos deliciosos y un ambiente encantador.
Atelier Costa Mujeres es el lugar perfecto para relajarse, disfrutar de excelente comida y ser mimado por un equipo que realmente se preocupa por sus huéspedes. ¡Sin duda pronto regresaremos!
Adisley
Adisley, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 October 2024
Alberto
Alberto, 4-night trip
Verified Expedia guest review
8/10 Very good
8 October 2024
,
MINKYUTIM
MINKYUTIM, 5-night trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
Uchechi
Uchechi, 3-night trip
Verified Expedia guest review
6/10 Good
8 October 2024
We went to the EL SUSPIRO restaurant for lunch, ordered salads and then found peaces of dirty napkins on our salad plates.
Next day we went there for dinner and I found small peace of glass in my tomato salad
Irina
Irina, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
One of the best resorts we have ever been to! Room was beautiful and clean with a wonderful veiw of the landscaping and ocean. All of the resturants were wonderful , the steakhouse was our favorite ! The staff is AMAZING!!! They go above and beyond everyday ! From the pools , the spa , the property everything was amazing! I highly reccomend booking your trip here , we cant wait to come back :)
Rachel
Rachel, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 October 2024
Ababio
Ababio, 3-night trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Amazing place with great food and drinks. Will definitely be going back.
Kerri Ann
Kerri Ann, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
It's hard to even put into words how amazing this resort is! We went for our honeymoon and are so impressed! The food here is absolutely amazing nothing like the buffet resort food you would get elsewhere. The staff is so kind and helpful and truly want to make your stay amazing. The facilities are very clean and modern. You are truly in a paradise bubble when you stay here. Would definitely go back and stay again!
Kaitlin
Kaitlin, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Everything was very insane!! I would recommend. The one and only thing that wasn’t quite 5 out of 5 was the in room dining service. Other then that everything was amazing
braden leroy
braden leroy, 6-night trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Haoran
Haoran, 4-night trip
Verified Expedia guest review
10/10 Exceptional
7 October 2024
Loved everything about Ateliers! Great service and great food!
lisa
lisa, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 October 2024
Wonderful for the 5 stars ! Service and hospitality were amazing . Definitely going to recommend you to stay in the Inspira suites with swim out . I’d certainly go back !
Ei Ei
Ei Ei, 3-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
The open roof concept was stress tested during Tropical Storm Helene. Water everywhere so a lot like a skating rink in all the hallways. You have to up in order to go down when going to restaurants or to the lobby. By the 4th night we had a clue about where we were going. Restaurants on the 1st, 3rd and 5th floors.