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The Lalu, Sun Moon Lake

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Fitness facility
Outdoor pool
Outdoor pool
Courtyard Pool Villa | Premium bedding, in-room safe, desk, blackout curtains
Suite, Bathtub, Garden View | Premium bedding, in-room safe, desk, blackout curtains

Overview of The Lalu, Sun Moon Lake

The Lalu, Sun Moon Lake

5.0 star property
Luxury hotel with spa, near Sun Moon Lake

9.4/10 Exceptional

377 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
142 Jungshing Road, Yuchi, Nantou County, 555
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and 2 spa tubs
  • Health club
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • Airport shuttle
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Taoyuan International Airport (TPE) - 147 min drive
  • Shuili Checheng Station - 38 min drive
  • Jiji Station - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Moon Cafe - 6 min walk
  • Starbucks - 8 min walk
  • FanZhaLan B&B - 9 min drive
  • 山園小棧 - 14 min drive
  • 山上山下 - 14 min drive

About this property

The Lalu, Sun Moon Lake

The Lalu, Sun Moon Lake puts you within a 10-minute drive of Sun Moon Lake, and features an airport shuttle. Guests can visit the spa to be pampered with massages, body wraps or facials, and Oriental Brasserie, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a health club. The pool and helpful staff get great marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 96 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until 6 AM
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Oriental Brasserie – This restaurant serves breakfast, lunch and dinner.
The Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
The Japanese Restaurant – This theme restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
The Lobby Bar – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club, fitness facility or hot tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Lalu Hotel Sun Lake Moon
Lalu Sun Moon Lake
Lalu Sun Moon Lake Hotel
Lalu Hotel
The Lalu Sun Moon Lake
The Lalu, Sun Moon Lake Hotel
The Lalu, Sun Moon Lake Yuchi
The Lalu, Sun Moon Lake Hotel Yuchi

Frequently asked questions

Does The Lalu, Sun Moon Lake offer free cancellation for a full refund?
Yes, The Lalu, Sun Moon Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Lalu, Sun Moon Lake?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Lalu, Sun Moon Lake?
Yes, there's an outdoor pool.
Are pets allowed at The Lalu, Sun Moon Lake?
Sorry, pets aren't allowed.
Is parking offered on site at The Lalu, Sun Moon Lake?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by The Lalu, Sun Moon Lake?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Lalu, Sun Moon Lake?
You can check in from 3 PM - 6 AM. Check-out time is noon. Express check-out is available.
What is there to do at The Lalu, Sun Moon Lake and nearby?
The Lalu, Sun Moon Lake has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near The Lalu, Sun Moon Lake?
Yes, there are 4 on-site restaurants, featuring Chinese cuisine. Nearby restaurants include Moon Cafe (6-min walk), Starbucks (8-min walk) and FanZhaLan B&B (4.1 mi).
Does The Lalu, Sun Moon Lake have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The Lalu, Sun Moon Lake have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Lalu, Sun Moon Lake like?
The Lalu, Sun Moon Lake is a short 8-minute walk from Sun Moon Lake and 8 minutes' walk from Shueishe Pier.

Overall score and ratings

9.4

Exceptional

9.1/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Sheng Wen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing views and service
Sound of nature and critter
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely a great value!
For the listed price, I would have to say we originally thought it was very steep, but with the hotel service and the breathtaking view, I would say every penny was extremely well-spent. I noticed several people noted that the hotel was relatively out of date, but nothing is in disrepair, albeit perhaps a bit old. Even then, you could tell the furniture and amenities were top-notch during its prime. Honestly, for what you pay, it's completely worth it. Compared to similarly priced rooms such as the W Hotel in Taipei, the service was far better, the room almost double in size, and not to mention the incredible view. Definitely worth the price and a visit!
Ying Hsin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Most disappointed experience with Hotel.com
I wrote to Hotel.com to cancel my booking with full refund due the sudden change of policy of Taiwan government to all visitors from Hong Kong that would be required to have 14-day quarantine upon arrival. Thus policy only came two days before my suppose check-in time with the hotel. I contact the hotel direct but they said I should deal with it with Hotel.com. As at todate, I receive no reply from Hotel.com. As a Gold Member, I am extremely disappointed by time. I won’t use Hotel.com again.
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Endearing
The manager left us a small gift since it is the Christmas season and we are away from our families. That touch was quite endearing.
Megan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing and unique property. Great location. Beautiful view. Very attentive and helpful staff.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Room backyard
Front
Hotel front decoration
Pei Shin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful place, great staff, excellent room and ambiance. Highly recommended to everyone!
1-night family trip
Verified Expedia guest review