Nagoya (NGO-Chubu Centrair Intl.) - 114.9 miles/185 km
Tokyo (HND-Haneda) - 112.2 miles/180.5 km
Shin Shimashima Station - 21 min drive
Hotaka Station - 25 min drive
Shiojiri Station - 25 min drive
Matsumoto Station - 10 min walk
Restaurants
5HORN Dining - 2 min walk
大阪王将松本駅前店 - 1 min walk
みよ田別館 - 2 min walk
ラーメンやす - 2 min walk
アルファ - 2 min walk
About this property
Richmond Hotel Matsumoto
Richmond Hotel Matsumoto is a great choice for a stay in Matsumoto. Guests will have free perks such as WiFi and wired Internet. Fellow travellers like the helpful staff and sightseeing. Public transportation is close by: Matsumoto Station is only 10 minutes on foot.
Languages
English, Japanese
At a glance
Hotel size
202 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 5:00 AM
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 1200 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Accessibility
Lift
Room amenities
Be entertained
Television
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Fridge
More
Daily housekeeping
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1200 per person
Parking
Self-parking costs JPY 1200 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Also known as
Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto
Frequently asked questions
Does Richmond Hotel Matsumoto offer free cancellation for a full refund?
Yes, Richmond Hotel Matsumoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Richmond Hotel Matsumoto?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Richmond Hotel Matsumoto?
Yes. Self-parking costs JPY 1200 per night. Parking spaces may be limited.
What are the check-in and check-out times at Richmond Hotel Matsumoto?
Check-in start time: 2 PM; check-in end time: 5:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Are there restaurants at or near Richmond Hotel Matsumoto?
Yes, there's an on-site restaurant.
What's the area around Richmond Hotel Matsumoto like?
Richmond Hotel Matsumoto is a short 10-minute walk from Matsumoto Station and 5 minutes' walk from Yohashira Shrine.
Richmond Hotel Matsumoto Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 November 2024
Top notch; will be there again
Super convenient, quick walk from the station. Great eateries all around. Shopping center right next door. Short walk to the castle. Clean and well sized room; great breakfast buffet.
Philippe
Philippe, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Great place to stay in Matsumoto
This is a conveniently situated hotel with comfortable rooms, helpful staff and excellent breakfasts. I’ve stayed here before and find it an excellent base for train-based day trips around the region as well as for Matsumoto itself
D S
D S, 4-night trip
Verified Hotels.com guest review
6/10 Good
4 September 2024
Shinken
Shinken, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 August 2024
The hotel is located 5 minutes walk from the train station and is located across the road from a food street with lots of restaurants. 15 minute walk to the castle. Clean hotel.
Robert
Robert, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 July 2024
I am very happy with my stay at Richmond Hotel in Matsumoto. I will highly consider other hotels under their management going forward.
Evan
Evan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Wonderful friendly staff
Wayne
Verified Expedia guest review
10/10 Exceptional
27 June 2024
Good location. Friendly staff. Everything is great!
Jiandong
Jiandong, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 May 2024
Spacious rooms
We had a great stay at this hotel. Rooms are very spacious, clean and comfortable.
Staff were friendly and helpful. Parking direct at the hotel.
All places we visited (including the castle) are easy walkable direct from the hotel.
Christoph
Christoph, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 May 2024
Relatively quiet at night with nothing much to do. Most shops closed early.
Tuck Hong
Tuck Hong, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 May 2024
Value for money
Spacious double-bed room I stayed. Was surprised by the space. Enjoyed the little touches in the room design to make it comfortable and convenient. Value for money. Will definitely stay here again if in Matsumoto.
Wai Khoon
Wai Khoon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2024
Enjoyed my stay
Helpful staff, took a little explanation, but I managed to make a local phone call at the desk. Clean and comfortable rooms, I liked the mini-desk in my room, which is very useful.
Breakfast is sufficient and have a good variety.
Kwok Hin
Kwok Hin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 May 2024
Pros:
Convenient and spacious.
Cons:-
Provided Information is little confusing. For example parking is mentioned by P1 - P4 on papers, but it was not mentioned in actual.
Muhammad Ali Raza
Muhammad Ali Raza, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 May 2024
Nice staff
Matthew
Matthew, 2-night trip
Verified Expedia guest review
8/10 Very good
12 April 2024
Convient for transport and local attractions. Local restaurants not very welcoming.
Gerry
Gerry, 2-night romance trip
Verified Expedia guest review
8/10 Very good
29 March 2024
Very pleasant stay at the hotel for 2 nights. Plenty of food and restaurants nearby. Recommended
Andy
Andy, 2-night family trip
Verified Expedia guest review
8/10 Very good
24 March 2024
Friendly staff, great location. Room was quiet and comfortable. Would stay here again.
Frank
Frank, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 January 2024
The English level of staff are much better than other same tier hotel groups. There’s smell in the toilet and the staff immediately arranged a plumber to fix it when we were out. The parking is smooth but it’s first-come-first-served. 1000yen per night again the staff were nice. There are lots of restaurants and a plenty of shopping places in the area. Overall a good deal considering the price level.
ManYing
Verified Expedia guest review
10/10 Exceptional
16 December 2023
Hosea
Hosea, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 November 2023
My second stay here and i am so comfortable, i sleep well. Staff is very friendly and helpful when needed. Breakfast was very good!
Georganna
Georganna, 2-night business trip
Verified Expedia guest review
8/10 Very good
6 November 2023
Nice hotel experience
Hotel staff and room very nice.
Jennifer and Mathew
Jennifer and Mathew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2023
Excellent location, super comfortable room and bed. Breakfast was lacking and overcrowded.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2023
BEVERLY
BEVERLY, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 November 2023
Lovely stay. Very helpful staff excellent breakfast. Quiet.the location very central ,close many shops , restaurants and popular places to visit . Highly recommend for tourist or even business man . ...
Stephen
Verified Expedia guest review
10/10 Exceptional
25 October 2023
Excellent hotel close to train station & walking distance to Castle. Pleasantly surprised by the room - very comfortable & spacious
Margot
Margot, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 October 2023
The hotel is located next to the mall and easy to find the restaurants and convenience stores.
The room and staff are super satisfied. With these kind of services I can give 10/10 without question.