When visiting Matsue, Hotel Gyokusen is a great choice to consider. You can indulge in Thai massages or body treatments, and 料理茶屋 燕楽 -Utage-, one of 2 restaurants, serves Japanese cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a sauna and a snack bar/deli. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
121 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests ages 1-5 who are booked in half board rate plans will receive children's meals. Guests ages 6 and older who are booked in half board rate plans may receive children's meals instead of regular meals by contacting this property in advance. Meals are not available for children under 1 year old.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Free train station shuttle from 2:00 PM to 7:00 PM*
Other information
Designated smoking areas
No alcohol allowed on site
Property amenities
Food and drink
2 restaurants
2 bars/lounges
Tea service at check-in
Kaiseki meal
Room service (limited hours)
Snack bar/deli
Water dispenser
What to do
Hot springs
Karaoke
Services
24-hour front desk
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Television in common areas
Arcade/games room
Spa services
Sauna
Accessibility
Lift
Wheelchair-accessible
Accessible train station shuttle
Grab bar near toilet
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Air conditioning
Slippers
Sleep well
Down duvet
Turndown service
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and body treatments.
Public bath/onsen services include an indoor public bath, indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Dining
料理茶屋 燕楽 -Utage- – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
居酒屋『呑ちゃん』 – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
ナイトサロン『かがり火』 – On-site pub. Open daily.
貸切カラオケルーム 4室 – On-site karaoke bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Gyokusen Matsue
Hotel Gyokusen
Gyokusen Matsue
Gyokusen
Hotel Gyokusen Ryokan
Hotel Gyokusen Matsue
Hotel Gyokusen Ryokan Matsue
Frequently asked questions
Are pets allowed at Hotel Gyokusen?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Gyokusen?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Gyokusen?
Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 10:00 AM.
What is there to do at Hotel Gyokusen and nearby?
On-site recreation at Hotel Gyokusen includes hot springs. Enjoy amenities such as 2 bars, a sauna and an arcade. Hotel Gyokusen also has a garden.
Are there restaurants at or near Hotel Gyokusen?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine.
Does Hotel Gyokusen have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Gyokusen like?
Hotel Gyokusen is located by the river, a short 6-minute walk from Tamatsukuri Hot Spring and 6 minutes' walk from Tamatsukuri Onsen.
Hotel Gyokusen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Clean, comfortable, very roomy western beds, breakfast was very delicious and service was best in class. The cultural show was an unique experience. Parking was plentiful and free. The staff gave excellent recommendation for dinner. The property was very elegantly decorated. We thoroughly enjoyed our stay and will definitely recommend others to choose Hotel Gyokusen. Location is also very convenient to visit Matsue Vogel Park and Matsue Castle. Thank You for the wonderful stay!!! 清潔で、快適で、とても広々とした洋式ベッド、朝食はとても美味しく、サービスはクラス最高でした。 文化ショーはユニークな体験でした。 駐車場はたくさんあり、無料でした。 スタッフは夕食に素晴らしいお勧めをしてくれました。 宿泊施設は非常にエレガントな装飾が施されていました。 私たちは滞在をとても楽しんだので、他の人にもホテル玉泉を選ぶことを間違いなく勧めます。 松江フォーゲルパークや松江城への観光にも大変便利な立地です。 素晴らしいご滞在をありがとうございました!