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The Ritz-Carlton, Nikko

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Property amenity
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Room, 1 King Bed, Balcony, Garden View | Premium bedding, minibar, in-room safe, laptop workspace
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine

Overview of The Ritz-Carlton, Nikko

The Ritz-Carlton, Nikko

5.0 star property
Luxury hotel with spa, near Kegon Falls
9.2 out of 10 Superb
9.2/10 Superb

37 verified guest reviews

Property highlights

  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
2482 CHUGUSHI, Nikko, 09, 321-1661
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Health club
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • On the riverwalk
  • Lake Chūzenji - 7 min walk
  • Toshogu Shrine - 23 min drive
  • Edo Wonderland - 39 min drive

Getting around

  • Nikko Station - 25 min drive
  • Nikko Tobunikko Station - 25 min drive
  • Imaichi Station - 31 min drive


  • お食事処なんたい - 6 min walk
  • 赤沼茶屋 - 13 min drive
  • ザ・ロビーラウンジ - 1 min walk
  • 龍頭之茶屋 - 9 min drive
  • 桝屋 - 11 min walk

About this property

The Ritz-Carlton, Nikko

The Ritz-Carlton, Nikko offers a great location, putting you within a short 10-minute walk of Lake Chūzenji. You can visit the spa to be pampered with massages, facials or aromatherapy, and The Japanese Restaurant, one of 2 restaurants, serves Japanese cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a health club and a 24-hour fitness centre.


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Uncovered on-site valet parking (JPY 3000 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's games

What to do

  • Mountain biking
  • Hot springs
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Ski area nearby
  • Fishing nearby


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire


  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • 24-hour fitness centre
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Reception hall


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Doorbell and phone notifications
  • Lever door handles

Room amenities

Be entertained

  • MP3 docking station
  • 55-inch LCD TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features


Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna and a spa tub. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are 2 indoor/outdoor hot springs open between 5:30 AM and 11:00 PM. The temperature in the hot springs is set to 173°F.


The Japanese Restaurant – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Lakehouse – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Bar – Overlooking the garden, this bar only serves light fare. Open daily.
The Lobby Lounge – Overlooking the garden, this coffee shop serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
  • Hot tub fee: JPY 150 per person, per night

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 6500 per person

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds


  • Uncovered valet parking costs JPY 3000 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 11 years old are only allowed in the hot tub with adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Hot springs access available from 5:30 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.

Also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

Frequently asked questions

Does The Ritz-Carlton, Nikko offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Nikko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ritz-Carlton, Nikko?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Ritz-Carlton, Nikko?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ritz-Carlton, Nikko?
Yes. Valet parking costs JPY 3000 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Ritz-Carlton, Nikko?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
What is there to do at The Ritz-Carlton, Nikko and nearby?
Have fun during the warmer months with activities such as mountain biking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and a picnic area. The Ritz-Carlton, Nikko also has a garden.
Are there restaurants at or near The Ritz-Carlton, Nikko?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine and garden views.
Does The Ritz-Carlton, Nikko have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around The Ritz-Carlton, Nikko like?
The Ritz-Carlton, Nikko is located on the waterfront, a short 7-minute walk from Lake Chūzenji and 8 minutes' walk from Kegon Falls.







Staff & service




Property conditions & facilities




10/10 Exceptional

It’s almost flawless if they’d improve few things
Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
view from my room
afternoon tea
view from my room in the morning
Isaac, 2-night trip
Verified guest review

8/10 Very good

Stefano, 2-night trip
Verified guest review

10/10 Exceptional

AYAKO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

スタッフの方の対応も親切で親しみも感じられ、客室も快適で眺めも良く静かでゆったり過ごせました。温泉も気持ち良く、ジム施設も綺麗でした。朝食・レイクハウスのディナー・アフタヌーンティーもとても美味しかったです。強いていうならレストランや温泉までの外廊下の照明が少し暗かったのが高齢の親が歩きにくさを感じたくらいです。 また行きたいです。
1-night family trip
Verified guest review

10/10 Exceptional

YUI, 1-night trip
Verified guest review

8/10 Very good

Shinzo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

KENJU, 1-night trip
Verified guest review

8/10 Very good

TETSUSHI, 1-night trip
Verified guest review