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Park Hyatt Niseko Hanazono

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Espresso maker, electric kettle
Indoor pool
Indoor pool
Deluxe Suite, 1 King Bed (Park) | Premium bedding, minibar, in-room safe, desk
Studio, 1 King Bed (Onsen, Residence) | Premium bedding, minibar, in-room safe, desk

Overview of Park Hyatt Niseko Hanazono

Park Hyatt Niseko Hanazono

5.0 star property
5-star ski-in/ski-out hotel with spa, near Niseko Hanazono Resort

9.2/10 Superb

55 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
Aza Iwaobetsu Kutchan co, Kutchan, Hokkaido, 044-0082

Room options

About this area

Getting around

  • New Chitose Airport (CTS) - 103 min drive
  • Kutchan Station - 9 min drive
  • Niseko Station - 23 min drive

Restaurants

  • Kutchan Sakaba - 8 min drive
  • Sprout - 8 min drive
  • J's Corner Grill - 9 min drive
  • Tsubara tsubara - 12 min drive
  • Graubunden - 12 min drive

About this property

Park Hyatt Niseko Hanazono

With ski-in/ski-out access, Park Hyatt Niseko Hanazono allows you more time for snowboarding, snowmobiling and sledging. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Robata, one of 7 restaurants, serves Japanese cuisine and is open for lunch and dinner. An indoor pool, a bar/lounge and a 24-hour health club are other highlights at this luxurious hotel. Ski passes, storage, rentals and lessons are also available.

Languages

Chinese (Mandarin), English, French, German, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 210 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The check-in location differs from the property location; to check in, go to Park Hyatt Niseko Hanazono Residences entrance
  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Children's club

Pets

  • Pets allowed (up to 15 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (JPY 2500 per night)
  • On-site valet parking (JPY 5000 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 7 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club
  • Children's menu

What to do

  • Hiking/biking trails
  • Sledging
  • Hot springs
  • Golf lessons nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Ski equipment hire
  • Ski storage

Facilities

  • Built in 2019
  • ATM/banking
  • Terrace
  • 24-hour health club
  • 18 holes of golf
  • Golf driving range on site
  • An indoor pool
  • Full-service spa
  • Golf clubhouse on site
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Snowmobiling
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby
  • Ski area nearby

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Wellness & Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are 2 indoor hot springs open between 9:00 AM and 9:00 PM.

Dining

Robata – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner.
China Kitchen – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Olivio – Overlooking the garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Teppan – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Mountain Lounge – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately JPY 3700 for adults and JPY 1850 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of JPY 10000 per pet, per night

Parking

  • Self-parking costs JPY 2500 per night
  • Valet parking costs JPY 5000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the health club or fitness facility
  • Guests under 16 years old are not allowed in the spa
  • Hot springs access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and GBAC STAR (Hyatt) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Ecolab (third-party expert - Global).

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Parties and events are allowed on site.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards and cash.</p>

Also known as

Park Hyatt Niseko Hanazono Hotel
Park Hyatt Niseko Hanazono Kutchan
Park Hyatt Niseko Hanazono Hotel Kutchan

Frequently asked questions

Does Park Hyatt Niseko Hanazono offer free cancellation for a full refund?
Yes, Park Hyatt Niseko Hanazono does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Park Hyatt Niseko Hanazono?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Hyatt Niseko Hanazono?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Park Hyatt Niseko Hanazono?
Yes, pets are welcome, with a maximum weight of 15 lb per pet. There's a charge of JPY 10000 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Park Hyatt Niseko Hanazono?
Yes. Self-parking costs JPY 2500 per night. Valet parking costs JPY 5000 per night.
What are the check-in and check-out times at Park Hyatt Niseko Hanazono?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Park Hyatt Niseko Hanazono and nearby?
During the winter, enjoy on-site recreation such as snowboarding and snowshoeing, and return when the snow melts for mountain biking and hiking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Park Hyatt Niseko Hanazono also has a 24-hour health club and a sauna.
Are there restaurants at or near Park Hyatt Niseko Hanazono?
Yes, there are 7 on-site restaurants, featuring Japanese cuisine and garden views. Nearby restaurants include Sprout (4.3 mi), Kutchan Sakaba (4.3 mi) and J's Corner Grill (4.3 mi).
What's the area around Park Hyatt Niseko Hanazono like?
Park Hyatt Niseko Hanazono is located a short 1-minute walk from Niseko Hanazono Resort.

Reviews

9.2

Superb

9.6/10

Cleanliness

8.3/10

Staff & service

9.5/10

Amenities

9.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Best Hotel I've Ever stayed in
The staff at Park Hyatt - I can say with the utmost sincerity was the best group of people I have ever had the pleasure of staying with. Each staff member, across every department - starting from the super friendly concierge Zach we think his name was who spoke perfect English and Japanese assisted us and check in front desk staff to the restaurants to the ski valet facilities!! Everyone was amazing and the rooms were outstanding. You would not regret staying at this hotel. We aim to come back annually now!
Justin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shigefusa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful experience, staff, food and activities.
Mayra, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Isaac, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Akiyuki, 2-night trip
Verified Expedia guest review

8/10 Very good

Thierry, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant hotel!
Loved every bit of our stay at Park Hyatt Niseko and already planning to return back for the winter. The staff was very hospitable and went out of their way to make our stay as comfortable and fulfilling as possible. The rooms were perfectly designed and made efficient use of the space. Would highly recommend this hotel to anyone traveling to Niseko!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

miyuki, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

内装や雰囲気など大変素晴らしく、お部屋も広く快適でした。サービス面ではチェックインの時間に部屋が準備されていない、外出後にベッドメイキングがされていない等ございましたが、スタッフの皆様の対応は好印象でした。 ゲレンデが直結なので次回は是非スキーをしに宿泊したいです。
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Enoch, 2-night trip
Verified Hotels.com guest review