Ultramar Ferry Puerto Juárez - 4 min drive - 2.3 km
Plaza 28 - 4 min drive - 3.3 km
Cancun Mall - 5 min drive - 4.4 km
Puerto Cancun Marina Town Center - 5 min drive - 3.2 km
Plaza Las Americas - 5 min drive - 4.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
Restaurants
La Suegra - 11 min walk
McDonald's - 7 min walk
Puente Puerto Juárez - 11 min walk
El Paisano del 23 - 12 min walk
Taqueria Bonampak - 8 min walk
About this property
Hotel Jardin Cancun
At Hotel Jardin Cancun, you'll be a short five-minute drive from Ultramar Ferry Puerto Juárez and Plaza 28. Free perks include WiFi and self-parking. Also, Cancun Mall and Puerto Cancun Marina Town Center are within a short drive.
Languages
English, Spanish
At a glance
Hotel size
28 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking includes off-street options
Other information
Designated smoking area (fines apply)
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
1 building/tower
Television in common areas
Room amenities
Be entertained
32-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Cleaning supplies
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property does not have lifts.
This property accepts credit cards and cash.
Also known as
Hotel Jardin Cancun
Jardin Cancun
Frequently asked questions
Are pets allowed at Hotel Jardin Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Jardin Cancun?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Jardin Cancun?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Hotel Jardin Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (4-min drive) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What's the area around Hotel Jardin Cancun like?
Hotel Jardin Cancun is a short 18-minute walk from Benito Juarez Municipal Building and 18 minutes' walk from Las Palapas Park.
Hotel Jardin Cancun Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Poor
29 August 2024
Not safe area for visitors
Ian
Ian, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Beatriz
Beatriz, 2-night trip
Verified Hotels.com guest review
2/10 Poor
15 July 2024
1. A cockroach crawled on my little girls head in the middle of the night and she woke us up screaming. When I brought it up to the front desk during checkout, they offered no remedy, apology or refund.
2. The shower was leaking heavily all night.
3. The AC took over 30 minutes to cool.
4. There’s no way elevator. We had to carry out luggage four flights of stairs.
5. The fan was rattling all night.
6. The pillow cases were torn.
7. There were no towels in the room. I had to go down four flights of stairs to request them because there’s no phone in the room to call the front desk.
8. Parking is extremely limited and tight. It’s basically a small courtyard enclosed by a gate.
Noe
Noe, 1-night family trip
Verified Expedia guest review
8/10 Very good
7 June 2024
No elevator made it hard.
Monica
Monica, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 May 2024
I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
Jerry
Jerry, 6-night trip
Verified Expedia guest review
10/10 Exceptional
29 April 2024
Silvia
Silvia, 3-night trip
Verified Expedia guest review
4/10 Fair
24 April 2024
It was a slum.
Ian
Ian, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 March 2024
Amanda
Amanda, 21-night trip
Verified Expedia guest review
2/10 Poor
28 February 2024
The staff was very noisy and not very helpful.
Donald
Donald, 1-night trip
Verified Expedia guest review
8/10 Very good
26 February 2024
Cold water is not strong enough in my room number 30
Paul
Paul, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
24 February 2024
This is definitely not a place for ladies
Alexis
Alexis, 1-night trip
Verified Expedia guest review
6/10 Good
3 January 2024
Noisy
Patricia
Patricia, 15-night trip
Verified Hotels.com guest review
2/10 Poor
31 December 2023
Mason
Mason, 1-night family trip
Verified Hotels.com guest review
6/10 Good
31 December 2023
TaeSik
TaeSik, 2-night trip
Verified Expedia guest review
2/10 Poor
26 December 2023
Please don’t recommend this hotel due to dirty hotel, they asking bay by cash. In general I had bad experience
Eskinder
Eskinder, 7-night trip
Verified Expedia guest review
8/10 Very good
26 December 2023
Mariam
Mariam, 2-night family trip
Verified Expedia guest review
2/10 Poor
22 December 2023
Horrible hotel...no hot water for the shower
No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
Seungjin
Seungjin, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
20 December 2023
The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
Aminta E
Aminta E, 1-night family trip
Verified Expedia guest review
2/10 Poor
24 November 2023
The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.
Eric
Verified Expedia guest review
10/10 Exceptional
28 October 2023
Muy buena atención, se los recomiendo muy cercano a todo y zona tranquila, la pase muy bien 💢
KEVIN IVAN
Verified Orbitz guest review
8/10 Very good
28 August 2023
Dayanna
Dayanna, 7-night trip
Verified Expedia guest review
8/10 Very good
28 August 2023
Jardin Cancun
Ubicado a 3 cdras de avenida muy buen servicio lo unico que no limpian la habitación diariamente
NATALIA
NATALIA, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 August 2023
Catherine
Catherine, 28-night trip
Verified Expedia guest review
4/10 Fair
26 July 2023
It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
cheryl
cheryl, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
10 July 2023
Only problem was with Experian - I arrived and Experian did not paid the Hotel - so I paid the hotel and Experian reimburse me a portion of the charge for the hotel - the hotel is very clean, give you clean towels - soap - shampoo, great service and the parking is in closed. Not very fancy but is great for resting taking shower and having your rental car safe.