Melbourne Convention and Exhibition Centre - 1 min walk
Crown Casino - 8 min walk
SEA LIFE Melbourne - 13 min walk
Queen Victoria Market - 4 min drive
Melbourne Central - 5 min drive
Getting around
Melbourne, VIC (MEB-Essendon) - 17 min drive
Melbourne Airport (MEL) - 21 min drive
Melbourne, VIC (AVV-Avalon) - 39 min drive
Spotswood Station - 11 min drive
Southern Cross Station - 16 min walk
Flinders Street Station - 22 min walk
Flagstaff Station - 26 min walk
Restaurants
DFO Food Court - 3 min walk
The Boatbuilders Yard - 7 min walk
Munich Brauhaus - 2 min walk
BangPop - 3 min walk
The Melbourne Cellar Door - 2 min walk
About this property
Pan Pacific Melbourne
When you stay at Pan Pacific Melbourne, you'll be in a great location, within a short 10-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Dock 37 Bar and Kitchen, which serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff and location.
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 1.25 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Secured covered on-site self-parking (AUD 35 per day)
Secured covered on-site valet parking (AUD 65 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Local/corner shop
Children's menu
What to do
Shopping
Golfing nearby
Working away
24-hour business centre
8 meeting rooms
Computer station
Conference centre (4844 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness centre
Shopping centre on-site
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Step-free path to entrance
Room amenities
Be entertained
55-inch LCD TV
Premium digital channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Turndown service
Alarm clock
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Mini fridge
High chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
LED light bulbs
Recycling
Special features
Dining
Dock 37 Bar and Kitchen – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Cafe Orr – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Dock 37 Bar and Kitchen – This bar only serves light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 48 for adults and AUD 24 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.25 per cent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 180.0 per night
Parking
Covered self-parking costs AUD 35 per day
Covered valet parking costs AUD 65 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf
Frequently asked questions
Does Pan Pacific Melbourne offer free cancellation for a full refund?
Yes, Pan Pacific Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pan Pacific Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Pan Pacific Melbourne?
Yes. Self-parking costs AUD 35 per day. Valet parking costs AUD 65 per night.
What are the check-in and check-out times at Pan Pacific Melbourne?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Pan Pacific Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (8-min walk) is nearby.
What is there to do at Pan Pacific Melbourne and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Pan Pacific Melbourne?
Yes, there's an on-site restaurant, Dock 37 Bar and Kitchen.
Does Pan Pacific Melbourne have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Pan Pacific Melbourne like?
Pan Pacific Melbourne is in South Wharf, a short 8-minute walk from Crown Casino and 10 minutes' walk from Collins Street. Travellers say that the area is walkable and good for shopping.
Pan Pacific Melbourne Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
24 December 2024
Docklands 5 star
Wonderful and very helpful staff. Great location and superior rooms
J K
J K, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
charles
charles, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
David
David, 3-night trip
Verified Hotels.com guest review
6/10 Good
20 December 2024
Aparna
Aparna, 1-night family trip
Verified Hotels.com guest review
6/10 Good
18 December 2024
Samantha
Samantha, 2-night trip
Verified Hotels.com guest review
4/10 Fair
16 December 2024
Needs some attention
We were given a room that the swipe card didn’t work. It took 3 staff to try and resolve and they ended up changing our room. Another couple had the same experience for the room as we did no more than hour 1 later. The electric blinds didn’t work, the bathroom wasn’t cleaned properly with dust collecting in the corners of the bathroom. The mini bar had the draw front broken off and placed in the cupboard.
Jessie
Jessie, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Excellent 5 star hotel
Fab room - true 5 star. Service across all departments outstanding and ever friendly
Andrew
Andrew, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Down Under
Great hotel. Staff was super friendly and the room was wonderful. The room was beautiful and quiet. They also had a nice gym with lots of equipment.
Samantha
Samantha, 6-night business trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
Amanda
Amanda, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
George
George, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Ali
Ali, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Glenn
Glenn, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Paul
Paul, 4-night trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Emily
Emily, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 November 2024
Marino
Marino, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Great place to stay
We love our stays at Pan Pacific, it’s close to everything Melbourne has in offer while being a quiet location.
The staff are always attentive and the also have a great buffet breakfast.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Ngarie
Ngarie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Perfect
Being greeted with a glass of bubbles and delicious chocolates on check in was a perfect start. Staff were very friendly and helpful. Room was spacious and very nice. Views were fantastic. Room and bathroom were spotlessly clean. Bed very comfortable and the pillows were like clouds! Very close to restaurants, bars, shopping, casino. Parked the car and did not need it again. We will be back.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Kirby
Kirby, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Spacious rooms
Fantastic breakfast!
Really nice staff
Thermostat worked well
Bed was comfy (pillows acceptable)
Like the area and the views but things around the hotel closes really early in the evening
Decent parking
Overall great place, even 'for the money'