At &Here TOKYO UENO, you'll be a short five-minute drive from Tokyo Dome and Sensoji Temple. Also, Tokyo Imperial Palace and Tokyo Skytree are a short five-minute drive away. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Yushima Station is steps away and Ueno-okachimachi Station is 4 minutes.
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
On-site parking only available on request
On-site self-parking (JPY 3300 per night)
On-site parking includes off-street options
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Travelling with children
Children stay for free (see details)
Bed rails
Working away
Co-working spaces
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Accessibility
Lift
Lift door width (centimetres): 150
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
40-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Travel cot
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Electronic bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 25+ Mbps)
Food and drink
Children's dinnerware
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve high chair
Parking
Self-parking costs JPY 3300 per night
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Guests must contact this property in advance to reserve access to the public bath facility
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and mobile payments. Cash is not accepted.
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Frequently asked questions
Does &Here TOKYO UENO offer free cancellation for a full refund?
Yes, &Here TOKYO UENO does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at &Here TOKYO UENO?
Sorry, pets aren't allowed.
Is parking offered on site at &Here TOKYO UENO?
Yes. Self-parking costs JPY 3300 per night.
What are the check-in and check-out times at &Here TOKYO UENO?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at &Here TOKYO UENO and nearby?
Recommended spots to visit include Ueno Park (3-min walk) and Ameyoko Shopping District (4-min walk), along with Sensoji Temple (1.8 mi) and Tokyo Imperial Palace (2.1 mi).
Are there restaurants at or near &Here TOKYO UENO?
Yes, there's an on-site restaurant.
What's the area around &Here TOKYO UENO like?
&Here TOKYO UENO is a short 2-minute walk from Yushima Station and 3 minutes' walk from Ueno Park. Travellers say that the hotel is in a great location.
&Here TOKYO UENO Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
28 December 2024
Awesome modern hotel with one of the biggest rooms we've seen in this country! The hanging lounge chairs are a nice touch on the rooms.
Renaldo
Renaldo, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
The family loved the ambience of the hotel and the cozy arrangement of the beds. Right across from the park too. If you’re going to stay in Ueno, it’s a great place with great value and friendly staff. Excellent!
Craig
Craig, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Perfect for a young family
&Here had amazing amenities and friendly staff. Our room was very spacious and was able to accommodate our family with infants really well. The ohayo bento breakfast was filling and very convenient to get in the morning. We liked that we didn’t have to request it ahead of time. We only ran into one hiccup about payment for an amenity.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Enjoyed our stay
We were in the basic twin room and it is was pretty small. I had to jump into my bed. Earlier we stayed in a larger room here with kitchenette which was amazing, but of course more expensive. This is a new hotel in a lovely location across from Ueno Park. Wr enjoyed the cheerful vibe in the lobby. There are laundry machines and a spacious onsen (sento) which was often empty when we used it. Good amenities and helpful staff. They kept a bag for over two weeks between our stays there.
Virginia
Virginia, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Hotel was amazing! Lots of space in the room which is not standard for Tokyo. Nice view of the park across the street. Staff was super friendly and helpful with recommendations and making restaurant reservations. Was able to forward our luggages to the hotel ahead of our stay. Amenities like room slippers, hairbrush, shower cap, tea and coffee packets were available to grab on the first floor. Washing machine and dryer onsite so nice to be able to pack light. My only recommendation with this is to have a coin machine exchange in the laundry room since it only takes the 100 yen coin and the vending machine doesn’t always spit out 100 yen coin change. There were a few different subway entrances within 5-10 mins walk from the hotel.
Verified traveller
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Irene
Irene, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
we love this hotel, spaces, very clean, especially the top floor Onsen with the music, very relax and very good experience for our family from US & HK.
WAI LING
WAI LING, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Would definitely return
Clean, comfortable, I didn’t want to leave!
Verified traveller
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Leonard
Leonard, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Jisoo
Jisoo, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
My favorite hotel. Will stay again
Room have good size with small kitchen, dining table. Good for family or long stay. Room is fresh , look new, clean.
Linh
Linh, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Blissful stay.
This hotel has a friendly atmosphere. Everything in the room was just as we expected. We had some trouble learning how to use the air conditioning/heating. Once we got the hang of it was fine. We enjoyed having the kitchen for breakfast and occasional meals. The location next to Ueno Park makes for a nice feature. It is only a few minutes to several subway stations and to Ueno train station. Our room overlooked the park and that was lovely to wake up to. Ne aspect of the hotel is that the corridors are open to the sky. It was fine for us but I think guests should know this.
Virginia
Virginia, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Lovely new hotel
It’s very new hotel. Family unit is spacious. Hotel is very ESG (towards sustainability) means no clean up for 3N stay. Near to train stations especially the keisen skyliner to Narita airport. Close to food and shopping alley. Will certainly return again.
Joan
Joan, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Great home base for a Tokyo visit
This hotel was a perfect home base for 6 nights in Tokyo. The family room with the bunk bed was perfect for the three of us, and having a small kitchen was a great bonus so that we could prepare some meals ourselves. (We loved the Summit supermarket a short walk away) The room had a sweeping view of Ueno Park that was absolutely beautiful and full of activity to watch, and a nice visual respite from the city. The location was also great for connecting to the subway and JR trains. The hotel was very clean and quiet -- everything felt brand new and is well maintained. I would highly recommend this place and would happily stay here again.
CATHERINE
CATHERINE, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Siu Ying
Siu Ying, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Perfect stay with two young kids!
Wonderful stay for family with two young kids! Easy walking distance to Ueno Zoo and large, clean & comfortable room with small kitchenette made this a perfect spot for our visit to this part of the city!
Matthew
Matthew, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
thomas a m
thomas a m, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Pleasant stay & excellent location
We had a great stay at this hotel. Room was a decent size for 2 people, luggage was a challenge but possible.
Room was clean, fresh towels replaced daily. Wonderful and helpful staff, free small amenities available & coin laundry.
Seamless check in and check out process.
Cassandra
Cassandra, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Check your size
Room was smaller than originally thought. No table or chairs. Service was excellent and loved the Cafe in the lobby.
Robert
Robert, 13-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Excellent Choice in Ueno Area
Top notch new hotel in very convenient location. The staff were very attentive, special mentions to Ella, who was very helpful, attentive, and super friendly. The check-in and check-out processes through self service kiosk were spot on and speedy. The staff is always there to help.
Kennedy
Kennedy, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Great hotel opposite Ueno Park away from the main hussle of Tokyo but short walk to the Ginza line to easily get around.
Rooms were very good size with lots of space, the beds and bunks were extremely comfortable to sleep in. Probably the best on our trip to Japan out of the 5 hotels we stayed in. Bunks were very solid that kids will love.
Would ideally like was having a washing/drying machine in room would make this perfect as some other hotels with smaller rooms actually had.
Breakfast options from the cafe couldve been better aswell and a bit cumbersome to order as had to go via front desk.
Scott
Scott, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
28 September 2024
Great hotel. The rooms were very big and comfortable. Loved the beds. Staff were all amazing and very helpful. I would recommend this hotel to anyone. There are about 4 train stations within 10 mins walk so very convenient.
Tarron
Tarron, 5-night family trip
Verified Expedia guest review
6/10 Good
28 September 2024
Nhung
Nhung, 4-night trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
Family rooms or suites are roomy, clean and comfortable.
Plenty of washing machines and dryers in the laundry room- and easy to use.
We had a great view of the park.
Staff were very helpful.
Cafe made decent coffee.
Would recommend this hotel, specially for families.
Jamil
Jamil, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
27 September 2024
A nice and modern hotel with great amenities, friendly staff and a very convenient location close to UENO Station. Rooms are spacious (for Japanese standards) and clean.