Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Tokyo, Tokyo (prefecture), Japan
1 room, 2 adults

Keio Plaza Hotel Tokyo - Tokyo

4.5-star4.5 stars
Great for families

Good to know

  • Highchair
  • Babysitting or childcare (surcharge)
  • Children's pool
  • DVD player
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330, Japan

Luxury hotel with 11 restaurants, near Tokyo Metropolitan Government Building
  • Free WiFi
  • Great for families

    Good to know

    • Highchair
    • Babysitting or childcare (surcharge)
    • Children's pool
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Location
Great location
Breakfast
Tasty breakfast
Room
Great room
Wellness Area
Wellness & sports facilities could be improved

Keio Plaza Hotel Tokyo - Tokyo

More Info: 6823 2342

from S$325
  • Superior Twin Room, Non Smoking
  • Plaza Deluxe Twin Room, Non Smoking (Main Tower)
  • Plaza Superior Twin, Non Smoking (Main Tower)
  • Plaza Luxe Double, Non Smoking with Free access to lounge
  • Standard Twin, Non Smoking
  • Plaza Superior South Wing Twin, Non Smoking, 20F above
  • Plaza Superior South Wing Double, Non Smoking
  • Standard Double Room, Non Smoking
  • Plaza Deluxe Twin Room, Smoking (Main Tower)
  • Plaza Superior Twin, Smoking (Main Tower)
  • Standard Double, Smoking
  • Standard Twin, Smoking
  • Superior Twin Room, Smoking
  • Plaza Superior South Wing Twin, Non Smoking
  • Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)
  • Premier Grand - Suite Family with the Club Lounge Access (breakfast, tea, and bar time)
  • Renovated Standard Double, Non Smoking
  • Renovated Superior Twin, Non Smoking (Main Tower)
  • Renovated Deluxe Double, Non Smoking
  • Renovated Deluxe Twin, Non Smoking
  • Plaza Superior South Wing King, Non Smoking
  • Deluxe Twin, Non Smoking (Universal Design)
  • Luxury Deluxe Twin, Non Smoking (Universal Design)
  • Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)
  • Plaza Deluxe South Wing Triple, Non Smoking, 20F above
  • Junior Suite Twin, Non Smoking (Universal Design)
  • Universal Junior Suite Twin, Non Smoking
  • Universal Deluxe Twin Room, Non Smoking
  • Universal Luxury Deluxe Twin Room, Non Smoking
  • Run of The House - Twin
  • Plaza Deluxe South Wing Twin (Non-Smoking)
  • Plaza Deluxe South King (Non-Smoking)
  • Luxury Fourth, Smoking
  • Luxury Family Room, Non-Smoking
  • Plaza Luxe King, Non Smoking with Free access to lounge
  • Premier Grand - Suite with the Club Lounge Access (breakfast, tea, and bar time)
  • Run of The House - Double
  • Run of The House - Triple
  • Premier Grand - Run of The House, Twin
  • Premier Grand - Run of The House, King

What’s around Keio Plaza Hotel Tokyo - Tokyo

Landmarks

  • In Shinjuku
  • Tokyo Metropolitan Government Building - 5 min walk
  • Shinjuku Gyoen National Garden - 17 min walk
  • Meiji Jingu Shrine - 27 min walk
  • Tokyo National Olympic Stadium - 31 min walk
  • Yoyogi Park - 31 min walk
  • The Tokyo Metropolitan Government - 6 min walk
  • Robot Restaurant - 14 min walk

Getting around

  • Narita Intl. Airport (NRT) - 53 min drive
  • Haneda Airport (HND) - 36 min drive
  • Shinjuku Station - 8 min walk
  • Shinjuku Station - 9 min walk
  • Minami-Shinjuku Station - 12 min walk
  • Tochomae Station - 3 min walk
  • Nishi-shinjuku Station - 7 min walk
  • Shinjuku-nishiguchi Station - 9 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

At a glance

Key facts

Hotel size

  • This hotel has 1,455 rooms
  • This hotel is arranged over 47 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is 11:00 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details. Meals are not included in the room rate for children ages 5 years and younger who stay free.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Offsite

  • Free theme park shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 11 restaurants
  • 5 bars/lounges
  • 3 coffee shops/cafés
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1971
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Braille signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Slippers
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

スーパーブッフェ グラスコート - This buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner.

フレンチ&イタリアン デュオ・フルシェット - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.

鉄板焼 やまなみ - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

和食 かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

寿司 久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

Keio Plaza Hotel Tokyo - Tokyo’s small print

Also known as

  • Keio
  • Keio Plaza
  • Keio Plaza Hotel Tokyo Hotel
  • Keio Plaza Hotel Tokyo Tokyo
  • Keio Plaza Hotel Tokyo Hotel Tokyo
  • Keio Hotel
  • Keio Hotel Tokyo Plaza
  • Keio Plaza Tokyo
  • Keio Tokyo Plaza
  • Keio Plaza Hotel Tokyo Shinjuku
  • Keio Plaza Shinjuku
  • Keio Plaza Hotel Tokyo
  • Keio Plaza Hotel

Policies

For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from July to August.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Parking height restrictions apply.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply.

    • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

    Optional extras

    The swimming pool is accessible for JPY 2000 per person, per night

    Self parking costs JPY 1000 per night with in/out privileges

    Rollaway beds are available for JPY 6100.0 per day

    Full breakfast is offered for an extra charge of JPY 3500 for adults and JPY 2500 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of JPY 3200 per person (one-way)

    Airport shuttle for children between the ages of 6 and 12 costs JPY 1600 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Keio Plaza Hotel Tokyo - Tokyo

    • Does Keio Plaza Hotel Tokyo offer free cancellation for a full refund?
      Yes, Keio Plaza Hotel Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Keio Plaza Hotel Tokyo currently open?
      Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
    • Is parking offered at Keio Plaza Hotel Tokyo?
      Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
    • Is there a pool at Keio Plaza Hotel Tokyo?
      Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
    • Are pets allowed at Keio Plaza Hotel Tokyo?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Keio Plaza Hotel Tokyo?
      You can check in from 3:00 PM to 5:00 AM. Check-out time is 11:00 AM.
    • Are there restaurants at or near Keio Plaza Hotel Tokyo?
      Yes, there are 11 onsite restaurants. Nearby restaurants include EXCELSIOR CAFFE (1-min walk), Sangoku Ichi (2-min walk), and 串やき・魚 新宿宮川 昭和ビル店 (2-min walk).
    • Is airport shuttle service offered by Keio Plaza Hotel Tokyo?
      Yes, an airport shuttle is available. The charge is JPY 3200 per person one-way.

    Recent reviews

    Fabulous 8.6 From 2,074 reviews

    Very good 8.0
    Safe choice big rooms
    A popular choice amongst friends and the overall stay was pleasant. Easy access to heart of Shinjuku with great dining options within 5 minutes walk. One of the better value during busy Dec period with larger room config for family although we preferred the other hotel next to Takashimaya / Tokyu Hands more convenient during our second leg of this trip.
    ALEX, sg2 night family trip
    Fair 4.0
    Unpleasant Stay
    I was not given the correct room which I paid for and had to call down to ask why before they rectified. The reception also was unaware that I bought a room with lounge access. She (Jiang) did not seem to have the correct booking. There was an issue with my booking which the hotel blamed on the website I booked from. I had to book another room for an exorbitant amount. Breakfast was also rather disastrous because the hotel did not cater for the crowds over the festive period. There was perpetually a long q for Glass Court and no attempts made to open up more areas for breakfast. I ended up eating the Japanese set breakfast most days. Checking out was also unpleasant. There was a huge long q to leave bags because the check out was 11 am without any flexibility but even if that was so, the hotel should have arranged better concierge services to store the bags. I was in the q for close to 40 min before giving up and leaving my luggage at a random area. The bed was uncomfortable and the pillows were too soft and without support. I did not like this hotel.
    Jen, sg4 night family trip
    Exceptional 10.0
    Everything we need is there. Even when we are sick, they will arrange everything to send us to the nearest clinic
    Chet Wee, sg9 night family trip
    Good 6.0
    Hotel is not as new as i assume and toilet was kind of old style. Second day the housekeeper did not clear our rubbish when we have already tie it nicely and put beside the bin. During the night i could hear some pumping music from outside not sure where the music come from.
    May Ling Alice, sg3 night family trip
    Very good 8.0
    Location is convenient. The rooms are clean and spacious. Staff are friendly.
    AGNES, sg5 night family trip
    Very good 8.0
    Good and comfortable. Size of room was good for Tokyo. The facilities were quite old although still in good condition. Location was good.
    Bee Leng, sg7 night family trip
    Exceptional 10.0
    Great service by hotel staff, from porter to bell captain assistance. Lovely hotel for family. The check in could be improved but generally the hotel is wonderful and we’ll be back. Convenient distance to station and has airport limousine service
    Valerie, sg1 night family trip
    Exceptional 10.0
    Excellent !!!
    We stayed four nights and very happy with the hotel. Location was superb with cafes and eateries nearby. Walking to the Shinjuku bus terminal takes less than 10 minutes. Malls are within 2km. Moreover, the airport bus is right at the door step.
    sg1 night trip
    Exceptional 10.0
    Will stay here again !
    Location is perfect !!
    sg1 night trip
    Very good 8.0
    The hotel is clean and tidy. The club floor is very big and relaxing. But all pillows are a bit too high and hard.
    Michelle, sg5 night trip

    Keio Plaza Hotel Tokyo - Tokyo

    Is the description of this property not correct? Tell us