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Hotel Gracery Shinjuku

Photo gallery for Hotel Gracery Shinjuku

Exterior
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Overview of Hotel Gracery Shinjuku

Hotel Gracery Shinjuku

4.0 star property
4-star hotel with 14 restaurants, near Shinjuku Gyoen National Garden

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Bar
Map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
Main amenities
  • Daily housekeeping
  • 14 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Corner/local shop
  • ATM/banking services
  • Laundry service
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In Shinjuku
  • Shinjuku Gyoen National Garden - 13 min walk
  • Meiji Jingu Shrine - 12 min drive
  • Waseda University - 13 min drive
  • Yoyogi National Gymnasium - 6 min drive
  • Shibuya Crossing - 15 min drive
  • Tokyo Midtown - 16 min drive
  • Tokyo Dome - 16 min drive
  • Roppongi Hills - 19 min drive
  • Tokyo Imperial Palace - 16 min drive
  • Tokyo Tower - 19 min drive

Getting around

  • Tokyo (HND-Haneda) - 42 min drive
  • Seibu-Shinjuku Station - 4 min walk
  • Shin-Okubo Station - 11 min walk
  • Shinjuku Station - 13 min walk
  • Shinjuku-nishiguchi Station - 10 min walk
  • Shinjuku-sanchome Station - 10 min walk
  • Higashi-shinjuku Station - 11 min walk

Restaurants

  • Doutor Coffee Shop - 2 min walk
  • Yakiniku Fufutei Shinjuku - 2 min walk
  • Medaka - 2 min walk
  • Ramen Jiro - 2 min walk
  • Godz Bar - 2 min walk

About this property

Hotel Gracery Shinjuku

Hotel Gracery Shinjuku puts you 0.7 mi (1 km) from Shinjuku Gyoen National Garden and 2.8 mi (4.5 km) from Shibuya Crossing. You can relax with a drink at the bar/lounge, and the 14 restaurants are nice spots to grab a bite to eat. This upmarket hotel is also 3.1 mi (5 km) from Nippon Budokan and 3.5 mi (5.6 km) from Tokyo Dome. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Shinjuku-nishiguchi Station is 10 minutes and Shinjuku-sanchome Station is 10 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 970 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 2 PM until 2 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (JPY 2400 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • 14 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean
  • Thai

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Electronic bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 2200 for adults and JPY 1100 for children (approximately)

Renovations and closures

This property is closed from 26 November 2022 to 28 February 2023 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 1 September to 31 October:
  • Dining venue
This property is undergoing renovations from 26 November 2022 to 28 February 2023 (completion date subject to change).
The property is closed: Lunar New Year.
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday:
  • Restaurant

Parking

  • Self-parking costs JPY 2400 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

Also known as

Hotel Gracery Shinjuku
Hotel Gracery
Gracery Shinjuku
Gracery
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel Tokyo

Frequently asked questions

Is Hotel Gracery Shinjuku currently open?
This property is closed from 26 November 2022 to 28 February 2023 (dates subject to change).
Does Hotel Gracery Shinjuku offer free cancellation for a full refund?
Yes, Hotel Gracery Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Gracery Shinjuku?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Gracery Shinjuku?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Gracery Shinjuku?
Yes. Self-parking costs JPY 2400 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Gracery Shinjuku?
You can check in from 2 PM - 2 AM. Check-out time is 11 AM.
Are there restaurants at or near Hotel Gracery Shinjuku?
Yes, there are 14 on-site restaurants. Nearby restaurants include PIZZA SALVATORE CUOMO (5-min walk) and Akihabara Electric Town (4.3 mi).
Does Hotel Gracery Shinjuku have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Gracery Shinjuku like?
Hotel Gracery Shinjuku is in Shinjuku, a short 10-minute walk from Shinjuku-nishiguchi Station and 13 minutes' walk from Shinjuku Gyoen National Garden. Travellers say that this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Very good

Dan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Overall great stay, great location, very clean.
1-night romance trip
Verified Expedia guest review

6/10 Good

aireen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for any godzilla fan. Fantastic location to all public transportation and such welcoming staff.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

takayuki, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 4-night trip
Verified Expedia guest review

10/10 Exceptional

nagai, 1-night trip
Verified Hotels.com guest review

6/10 Good

Too Small to Enjoy Great Location, Staff, Service
Good Service, Clean Rooms, Great Location... but the rooms are SO SMALL. I knew we were going to Tokyo and therefore we would be in tight quarters. We've traveled to several cities internationally... this was the SMALLEST by a wide margin. It was compounded by the fact that there was no storage room. Our stint in Tokyo was part of a two week trip (in winter, so more layers of clothes), so we had several bags. Not enough room to leave any of the bags on the floor... so we started unpacking. But when we unpacked, we quickly realized there is nowhere to put your stuff! They don't have drawers or cabinets anywhere. So I had all my clothes piled on the windowsill. My husband piled his clothes on the desk. When stuck in a tiny room, having all of your belongings in piles all around you really makes things seem even smaller. Then trying to find what you're looking for is difficult... it was just unnecessarily frustrating. There was also very little counter space in the bathroom. I ended up doing my hair and makeup sitting on the floor in front of the full length mirror in the entryway. I If I visited Tokyo again, I would not stay here. It's unfortunate because the staff was great and the location was convenient. But because of the tiny rooms and no storage, I've never been happier to pack up my bags and move on to the next hotel.
Holly, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, great location, theatre adjacent
Bob, 3-night family trip
Verified Expedia guest review